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Customer reviews: Wiser Product Recommendations

Reviews (707)

Overall rating
4.9

What Merchants Think

The reviews for "Wiser Product Recommendations" reveal highly positive sentiments. Merchants have consistently praised the app for its user-friendly nature, robust features, and exceptional customer support. Many have highlighted the app's positive impact on their sales and the seamless integration it offers into existing systems. Both the expertise and the promptness of the support team, particularly individuals like Toheeb and Ankit, have been especially appreciated, reinforcing a strong sense of trust and satisfaction among users.

Key Strengths

  • Exceptional customer support, often going above and beyond.
  • Easy to use and integrate with existing systems.
  • Solid performance in increasing sales and conversions.
  • High degree of customization available for a seamless store experience.
  • Strong AI-based recommendations for upselling and cross-selling.

Common Concerns

  • Confusion regarding billing related to total monthly orders and perceived lack of transparency.
  • Some features or translations not fully available, requiring additional customization.

Final Thoughts

Overall, "Wiser Product Recommendations" stands out as a dependable and efficient tool for retailers looking to boost their sales through intelligent recommendations. The app's comprehensive features and outstanding customer service make it a recommended addition for e-commerce stores, though potential users should clarify billing details up front to avoid misunderstandings.

Seville Classics

Feb 04, 2025  on Shopify

We've been using Wiser for a few years now and love it so far! Our customer support representative is super responsive and will always quickly resolve our issues. Really recommend Wiser!

EnsoSpain

Jan 20, 2025  on Shopify

Easy to use application, with great features using the free plan they offer. Emphasize the good and fast support they offer.

Mama & Macha

Jan 09, 2025  on Shopify

I had an amazing experience working with Tobeeb! He was incredibly helpful in setting up my app and went above and beyond to make my website look more professional and optimized for sales conversions. The app is easy to use and integrate. Makes my work a lot more easier.

My Store

Dec 25, 2024  on Shopify

The Wiser app is an absolute game-changer for Shopify stores! Its ease of use and intuitive interface make it a breeze to set up and customize. It offers powerful features that Shopify's native Search and Discover can't do. What makes Wiser even more exceptional is their customer support team. Huge shoutout to Toheeb for being the BEST support representative- super helpful, he went above and beyond to ensure all my questions were answered and assisted with my setup. If you're on the fence about adding Wiser to your store, don't hesitate—it’s a great addition to any storefront!!

Duck and Cover

Dec 19, 2024  on Shopify

Ankit provided exceptional support and resolved my issue promptly. His professionalism and expertise truly stood out, making the entire experience seamless. Highly recommend his assistance—thank you, Ankit!

ZINOREA

Dec 16, 2024  on Shopify

The support team behind this app is exceptional! They are responsive, professional, and always ready to help. I truly appreciate their quick actions and thoughtful suggestions to improve my store. Highly recommend this app for both its functionality and amazing customer support!

Hamilton & Co

Dec 11, 2024  on Shopify

Installed the app, had to approve the monthly charge before I could even use it (so much for a free plan) which I declined. Read more reviews and FAQs to see that their billing is based off of total monthly orders on your store. Including orders that their app may not have had any part in generating the sale. How is that even justifiable? You say there's analytics of what the app helped sell in a store, so why isn't billing based off that? I mean really...what a scam.

Queenify Jewelry

Dec 10, 2024  on Shopify

Very good application. Especially the upsell and recommendation widgets are very successful. Also, their customer support service is very fast and very helpful. There is almost nothing they can't do and they are more than willing to do whatever you ask.

The Thirties by gk

Nov 26, 2024  on Shopify

"Excellent Service and Quick Response!" I had a fantastic experience with Iser Services. The technician was extremely professional, knowledgeable, and friendly. They responded quickly to my request and resolved the issue in no time. I was impressed with the efficiency and the attention to detail. Highly recommend their services to anyone looking for reliable and fast technical support!

Pandera

Nov 25, 2024  on Shopify

We used the App from about 2 years. Now I needed to edit something on a widget and they did all that I needed. Great Support ! I recommend !

Sunflower Seed Vintage

Nov 24, 2024  on Shopify

I found the app quite easy to navigate and integrate but then had a pop up chat that helped me refine my offering, which was amazing!

MyDreamPet Dyrehandel

Nov 23, 2024  on Shopify

Great app and not least a very helpful team that is ready to help when needed. This app has my highest recommendations. The only downside is that it has not been translated into Danish yet, but you can sit down and translate the individual main texts yourself without much difficulty.

H E L M + O A R

Nov 20, 2024  on Shopify

These guys are simply THE BEST. Exceptional support team that went above and beyond to make sure my use=case of their app was working flawlessly and was pixel-perfect on my website. Brand is so important to me and i was very glad that they were able to accomodate my design needs so that their app looked as native as possible. Cheers!

Poppy's of Atlanta

Nov 18, 2024  on Shopify

This app has been great! The representatives have been very helpful through the install process and afterwards. They are quick to respond and knowledgeable on any questions that I have had. Customers are loving the suggestions that the upsells are providing too! We definitely recommend!

【セルタン 公式】

Nov 09, 2024  on Shopify

Google翻訳を使用した日本語での表示が可能。 詳しい設定方法や疑問がある場合は、英語でのやり取りになるが手厚く丁寧なサポートがある。

Uniscrubs

Nov 09, 2024  on Shopify

Very helpful and friendly team. they will guide you and make sure that you are satisfied. I highly recommend this app. 10/10. GREAT JOB WISER PRODUCT TEAM!!! KEEP IT UP!!! :)

Pleasures By KMarie

Nov 01, 2024  on Shopify

Reached out for assistance and received prompt response. The communication was exceptional. Service exceeded my expectations. I can wait to see the benefits of utilizing this product on my website which came top rated through third party. Thank you Toheeb for assisting me!

Fun Club

Oct 29, 2024  on Shopify

Have used this app on and off for years! Always does what I need and the customer service is quick and helpful. Toheeb is quick to respond and helps me with anything I need. Thanks!

Meldivina Design

Oct 29, 2024  on Shopify

Der Kunden Support hat mir super schnell geholfen, ein dickes Lob dafür besonders an Toheeb. Ich bin noch ziemlich am Anfang und der Erfolg der Empfehlungen von Wiser bleibt abzuwarten. Die Funktion ist jedoch tadellos und es sieht toll aus in meinem Shop!

WORDS & CONFETTI

Oct 28, 2024  on Shopify

Just installed the app, and I’m loving it so far! Customer service has been super responsive, and the app does exactly what I need. It's also easy to use. One feature that would make it even better is the ability to link collections so they auto-update, instead of manually adjusting recommended products.

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