Reclaim reads every inbound support ticket, matches it to the real Shopify order, and proposes a guardrailed resolution. It classifies intent, sentiment, and urgency, drafts a brand-voice reply grounded in the actual order, tracking, and refund history, and enforces your policy so risky refunds escalate to a human instead of going out automatically. Run it in shadow mode to review everything, assisted for one-click sends, or autonomous to resolve within-policy tickets on its own.
Social Intents Live Chat for MS Teams, Slack, and ChatGPT
Full CS operations managed by AI and a team of CS experts....
Automatiza respuestas de soporte en Shopify, mantén control...
A simpler and cheaper helpdesk tool for your support heroes...