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Reclaim logo

Reclaim

$29-$299

/ Month

About Reclaim

Launched Jul 06, 2026

Categories

Built by CGN Media Group LLC

Address

1560 Central Ave, St Petersburg, FL, 33705, US

Website Privacy policy Tutorial FAQ Document
ZB: Facebook & Messenger Chat logo
(21 Reviews)
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Description

AI triages each support ticket against the real order and drafts the reply for you.

Reclaim reads every inbound support ticket, matches it to the real Shopify order, and proposes a guardrailed resolution. It classifies intent, sentiment, and urgency, drafts a brand-voice reply grounded in the actual order, tracking, and refund history, and enforces your policy so risky refunds escalate to a human instead of going out automatically. Run it in shadow mode to review everything, assisted for one-click sends, or autonomous to resolve within-policy tickets on its own.

Reclaim reads every inbound support ticket, matches it to the real Shopify order, and proposes a guardrailed resolution. It classifies intent, sentiment, and urgency, drafts a brand-voice reply grounded in the actual order, tracking, and refund history, and enforces your policy so risky refunds escalate to a human instead of going out automatically. Run it in shadow mode to review everything, assisted for one-click sends, or autonomous to resolve within-policy tickets on its own. more
  • Auto-triage every ticket by intent, sentiment, and urgency
  • Replies grounded in the real order, tracking, and refund history
  • Guardrails escalate out-of-policy refunds to a human

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