It stated my app was installed by the previous owner, which is not the case. Not sure how to put the app on the Shopify Admin sight. It's truly unclear.

Very unreliable. does not transfer all payout data from Shopify to QB, meaning you have to figure out which ones were missed and enter them in manually. Quickbooks support is worthless, they told me i have to contact Shopify. The app is made by Intuit, it is their app, but they refuse to support it. The support person I talked to knew less than when i search help in Quickbooks myself. There supposedly is a feature in Admin to sync data, but they do not give that access to users. You have to be an "expert" or QB support to use it, but support didn't even know about it. Quickbooks overall has extremely poor support for all issues.

I stopped receiving payouts to review in the For Review tab. I contacted both Shopify and Quickbooks Support and both say that they do not support third party apps/integrations! They both told me to refer to the other company for support. Most disappointing. I do not know what I can do on my end to resolve this matter.

This app is HOT GARBAGE, and no one wants to take responsibility for it. It intermittently fails to receive sales data AND records duplicate data. We even changed the cadence at which Shopify sends payouts to our bank account from daily to weekly so that it would be easier to spot errors. That helped – read: the fewer opportunities for it to fail, the fewer times it failed! – but the tool is supposed to help me, not the other way around. In early July, it stopped recording new sales data altogether. It's now been three weeks since we've received any new data. Now we have to spin up a manual recording process. TRASH

No support and they blame one another, better off doing manual entires, save yourself time and money, not worth it. QB used to be good, not anymore

DON'T USE THIS APP. No one supports it. Intuit says call Shopify and I haven't done that because others said they don't support it either. I just decided to stop importing payout transactions. When I contacted Intuit, they said I disconnected it in March. It is now July and it stopped working 8 days ago. Everything seems like it is connected so I uninstalled and reinstalled and it didn't fix it. Going to try and find a new solution instead of wasting more time on this.

This app syncs your Shopify sales into QBO as Sales Orders, not Sales Receipts. This means that they do not show up in financial reports such as sales reports or on your P&L. They simply are record but have no financial impact on your QBO books. There are instructions to set up the sync so that they come in as Sales Receipts but there is no option when doing the set up.

I’ve been actively trying to resolve the issues I’m experiencing with QuickBooks due to the Shopify integration. I’ve worked with two external accountants and even paid for additional support from QuickBooks experts, but the problems remain unresolved. The system is failing to accurately assign products, instead grouping them together in “all sales” but currently assigning them in “sales orders”, which is leading to incorrect COGS figures on my P&L statement. On top of that, there’s a $25,000 discrepancy in my Shopify sales this month due to improper integration, further complicating my financial reporting. These are only a few of many issues I am having with this app.

Quickbooks does one thing. Accounting, and it can't even get that right with this app. I don't mind that it brings everything over in one deposit and records the Sales, refunds, discounts and shipping as one lump for all sales. The problem I have is with how it handles sales tax. We collect and remit sales tax in two states. We use Shopify tax and it works fine for us. The problem is QB brings it over as a line item. It doesn't separate the different states, counties or city taxes. It brings everything over as one line item of tax. Sure, I can make a manual adjustment to the states sales tax, but that defeats the point of using an app to bring over transactions, and now I run the risk of tax being recorded twice. I can't zero out the tax because now the deposit amount won't match. I called Quickbooks and was told they are aware of it and they are looking into it. The agent told me it's been a couple of months or so. I'm not holding my breath for it to be resolved anytime soon...

I wish I would've read the reviews before installing. Seriously the only reason why someone would even need to integrate Shopify with Quickbooks is to have comprehensive sell-through data, specifically COGS (since those are THE thing that affects your bottom line with sell-through and expenses...), but there's no integration here. In other words, your ledger will show you have way more equity than you actually do considering COGS isn't showing up in the ledger (or mapping for that matter). Shopify says to reach out to Quickbooks, Quickbooks says to reach out to Shopify... I literally wasted a day today (starting around 11 and it's 6:00 PM now) trying to map COGS from Shopify into QuickBooks and it seems impossible. Good luck!