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Customer reviews: Square Integration ‑ QuickSync

Develop by R. I. T. N. S.

Shopify Quick Sync for Square simplifies inventory and order synchronization between Shopify and Square, helping merchants manage multi-channel sales effortlessly. This review covers features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (287)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the app "Square Integration ‑ QuickSync," with many praising its effectiveness in syncing inventory between Square and Shopify. The app is often described as user-friendly, and its customer service is consistently highlighted as exemplary. Merchants appreciate the hands-on assistance provided by customer support representatives, who are frequently mentioned by name for their dedication and expertise.

Key Strengths

  • Exceptional customer support, frequently praised for its responsiveness and effectiveness.
  • Efficient and seamless syncing of inventory between Shopify and Square.
  • User-friendly interface and simple setup process.
  • Real-time syncing that enhances operational efficiency.
  • Ability to handle complex product variations and multi-location management.

Common Concerns

  • Occasional syncing issues leading to inventory discrepancies.
  • Some instances of extended downtime during the syncing process.
  • Rare customer service experiences that were unsatisfactory, impacting store operations.

Final Thoughts

Overall, "Square Integration ‑ QuickSync" is well-regarded among merchants for its technical capabilities and outstanding customer service. While some users report occasional technical hiccups, the app is largely seen as a valuable tool for integrating Square and Shopify systems, making it a recommended choice for businesses looking to streamline their inventory management across platforms.

The Rooted Soul Wellness Co.

Oct 25, 2024  on Shopify

I was unsure about paying an additional fee to sync Square and Shopify but this is so easy! Customer service popped up in the chat and completed all the work for me. Joseph was friendly and helpful and now I feel confident both my physical and ecommerce stores will work in harmony.

Spring in a Box

Oct 25, 2024  on Shopify

I recently had an amazing experience with the customer service chat, and I just had to share! Khaled was fantastic—super helpful and responsive. He made navigating the app a breeze and answered all my questions with great patience. I can definitely see why this service has a 4.9-star rating. If you’re using Square on a Shopify store, I highly recommend reaching out for support. Thanks again, Khaled!

Noelle Store

Oct 24, 2024  on Shopify

Joseph in Customer Success was extremely helpful and fast on the chat. They were very knowledgeable about the apps capabilities, what features I might want to use and explained everything as they organised the sync for me. Thank you

Lovetree Farm

Oct 24, 2024  on Shopify

I was having a terrible time getting my products to sync but Kahled came over chat and was absolutly wonderful. He was patient with me and work through what I needed to do. I could not ffigure it out so he graciously helped and did it for me !! Great ustomer service

Dogbliss The Shop

Oct 22, 2024  on Shopify

Do not use them! They completely messed up my inventory, thousands of products and not one is correct!!! I have to redo my entire inventory which will take several days to recount!! ALso the asked for my review before even starting the syncing process, so before I would know if it worked! That is why they have so many good reviews! Very very disappointing, I will aslo report this to shopify and square, they should not trust a company like this witht their app.

Nivaa Jewellery

Oct 17, 2024  on Shopify

I've been using QuickSync for a while now. Omar has been very helpful with few of our queries for syncing Shopify and Square! Thank you!

tumercancia.com

Oct 16, 2024  on Shopify

Joseph is an excelent support for the app. I will recommend the app and Joseph for support. Thank you for the help.

Mystical Blossoms

Oct 14, 2024  on Shopify

This app was a great feature to syncing my two shops and saved me a ton of time. Joseph was so kind and helpful during the process.

Tropical Beauty Belize

Oct 12, 2024  on Shopify

An absolute joy to work with Omar. He was very helpful and very understanding as well as patient. Im sure he would make an awesome asset to this company. He was very thorough and very educated about the questions I asked or had concerns about. Thanks very much Omar . These are the kind of people customers like to work with.

Cowboy Cowls by 7HCA

Oct 11, 2024  on Shopify

I just started the trial due to needing to use square at events but not wanting to have a headache with inventory management with my Shopify store. while trying to import my products I was running into a small hiccup with one item and before I could even get frustrated ( which is super easy for me to do with technology) Normie with the customer service team popped uo in a live chat to see if I needed help! what kind of next level amazing customer service is this!!! and they were actually able to solve the problem and get the products synced up I didn't have to jump through hoops trying to make things work at all! I was going to trail this app and see if it was a good fit but after just tonight im so glad I chose this one and plan to keep it. everything is already synced up and all my register systems are all working perfect with the correct products and inventory. So far the customer service is such a huge win in pretty confident the use of this ap will be too. Can't wait to let this make my life a little easier not having to completely redo inventory after every event!

Bay Co. Apparel

Oct 10, 2024  on Shopify

Customer service was prompt even at 10PM est. Normie was great and got my thousands of products synced from Shopify to Square. Helped save my big event!

Southern Root & Olive

Oct 09, 2024  on Shopify

Had trouble getting items to sync. In the end my fault lol but customer service support was quick and resolved my issue! Huge Thanks Normie!

Bargain Bazaarr

Oct 07, 2024  on Shopify

Very quick and fast support! Handled my questions and concerns very quickly and efficiently. Khaled was a great help and by far the best support I have received on any software and app I have tried. Thank you

Change Clothing

Oct 07, 2024  on Shopify

Joseph was extremely helpful in getting all of my products and variants pushed to Square and setting up auto syncing so I only have to worry about products in one store now! Was using a different product that did not really work as advertised. This takes the work out of making sure inventory is correct in both places.

Lucy in the Sky

Oct 06, 2024  on Shopify

I can only rate so far on the help and customer service - and that has been excellent. Arianne and Jayson have assisted in each step of configuring our system and made it seem so easy. Thank you, we look forward to using QuickSync.

Krewe Organics

Oct 06, 2024  on Shopify

Joseph was very helpful with getting me setup and my products synced, I had no idea what I was doing and he stepped in. Thanks so much!

Market at WVM

Oct 06, 2024  on Shopify

awesome app!!! Works great & very fast even though I have a lot of products! Best part, it allows me to pick what I want to sync and limit to just few items that I wanted sync & leaves rest alone...

Miss D’s Honeybees

Oct 06, 2024  on Shopify

I was so confused as to what to do and started the process all wrong. Omar was so much help and I cannot wait to watch the business grow! Thank you!

Balloon and Party Warehouse

Oct 05, 2024  on Shopify

Great app. Really helpful live chat support spoke to Omar and he got to work straight away on the problem i was having.

Jane Seychell Artist

Oct 05, 2024  on Shopify

Arianna was very helpful. I had no idea what I was doing and she guided me through it step by step. thanks for the help with syncing my products.

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