Reviews: Square Integration ‑ QuickSync

Customer reviews: Square Integration ‑ QuickSync

Reviews (235)

Overall rating

4.9

5

236
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3
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1

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What Merchants Think

Merchants generally have a positive view of the app "Square Integration ‑ QuickSync," with many praising its effectiveness in syncing inventory between Square and Shopify. The app is often described as user-friendly, and its customer service is consistently highlighted as exemplary. Merchants appreciate the hands-on assistance provided by customer support representatives, who are frequently mentioned by name for their dedication and expertise.

Key Strengths

Exceptional customer support, frequently praised for its responsiveness and effectiveness.
Efficient and seamless syncing of inventory between Shopify and Square.
User-friendly interface and simple setup process.
Real-time syncing that enhances operational efficiency.
Ability to handle complex product variations and multi-location management.

Common Concerns

Occasional syncing issues leading to inventory discrepancies.
Some instances of extended downtime during the syncing process.
Rare customer service experiences that were unsatisfactory, impacting store operations.

Final Thoughts

Overall, "Square Integration ‑ QuickSync" is well-regarded among merchants for its technical capabilities and outstanding customer service. While some users report occasional technical hiccups, the app is largely seen as a valuable tool for integrating Square and Shopify systems, making it a recommended choice for businesses looking to streamline their inventory management across platforms.

My Store

Dec 10, 2024 on Shopify

Omar did a great job with set-up. I am looking forward to seeing how well this integrates and syncs. I have had trouble with other syncing apps in the past. UPDATE 10 days before Christmas, our busiest time of the year, and they set up our sync incorrectly and messed up thousands of inventory numbers for both our physical stores. We are beyond upset.

Dogbliss The Shop

Oct 22, 2024 on Shopify

Do not use them! They completely messed up my inventory, thousands of products and not one is correct!!! I have to redo my entire inventory which will take several days to recount!! ALso the asked for my review before even starting the syncing process, so before I would know if it worked! That is why they have so many good reviews! Very very disappointing, I will aslo report this to shopify and square, they should not trust a company like this witht their app.

Divine Lights Services and Metaphysical Store LLC

Sep 24, 2024 on Shopify

The software started out amazing. The first two people I worked with in customer service 5 stars no doubt. The 3rd representative I had did not listen to me at all. She started to un-sync the products to start fixing it in the middle of the day taking down my inventory system from Square which is what I run in my storefront. It took over 12 hours. (Yay, now we get to re-inventory everything and can't get a manager to communicate with me.) The 4th representative started re-syncing my items. The 1st and 2nd representatives had my thousands of items synced in less than 30 minutes. I'm over 3 hours in and less than 300 products are synced. I've requested a supervisor to speak with me multiple times with no success. Truly disappointed with the level of disregard for taking down someone's store inventory down without permission.