Reviews: PushOwl/Brevo: Email,Push,SMS

Customer reviews: Brevo PushOwl: Email,Push,SMS

Reviews (1,683)

Overall rating

4.8

5

530
4

19
3

2
2

4
1

29

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

Customer support is frequently praised for being helpful, patient, and proactive.
Cost-effective compared to competitors, providing excellent value for money.
Intuitive and user-friendly interface, with smooth integration with Shopify.
Features like automation for email and push notifications are noted to be robust.
Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

Occasional account setup and verification issues causing frustration.
Reports of slow customer support response times or lack of responsiveness.
Cases of billing issues and unclear pricing structures.
Some users find the email notification setup less straightforward than competitors.
Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

GoEye

Oct 01, 2025 on Shopify

BBQkings.au

Oct 01, 2025 on Shopify

customer service was very helpful and clear

Laboratory Supply Network

Sep 29, 2025 on Shopify

PushOwl works as intended. Very good support helping to get it set up.

Petite Gazelle Atelier

Sep 29, 2025 on Shopify

The app is well done and easy to navigate. I received an excellent service from Bharat. He replied to my questions with professionalism providing clear instructions.

PickUp

Sep 29, 2025 on Shopify

Great app

JORRNANE

Sep 29, 2025 on Shopify

Special thanks to Anjali We had a great experience with the PushOwl Brevo team. Their customer support was extremely helpful in a specific case

Isa couture passion

Sep 27, 2025 on Shopify

génial toujours là pour m'aider vraiment une équipe incroyable

KOTAI Kitchen

Sep 25, 2025 on Shopify

The interface is easy to understand and the PushOwl/Brevo team is always here to help. They provide a swift assistance, give precise and detailed answers to my questions, are they are very patient.

MaeMae Jewelry

Sep 24, 2025 on Shopify

Harish thoroughly addressed all my questions in syncing Brevo subscription with Shopify via the PushOwl/Brevo app. Greatly appreciated!

Lesleys OP-Hauben

Sep 23, 2025 on Shopify

Very useful app that constantly generates revenue trough abandonded cart flows and more! The support is very fast and always helpful. 5 Stars!

LOXWOOD Le Cabas Parisien

Sep 23, 2025 on Shopify

AMAMUS Vet Onlineshop

Sep 22, 2025 on Shopify

I had an issue with connecting my Brevo account to Shopify via the PushOwl/Brevo app, and Harish guided me through the whole process with patience and clear instructions. He not only explained the steps very well but also took the time to ensure that everything was set up correctly. Thanks to his support, my existing Brevo account is now fully integrated with Shopify, and I can continue working with all my campaigns without any problems. I really appreciate his professionalism, kindness, and quick responses. Excellent support experience!

Roam Barefoot

Sep 19, 2025 on Shopify

Great customer service when I was having an issue with testing and receiving a new email automation. The guidance within the app itself makes things really easy to set up and I like the look of the emails, good design and functionality.

Time For Prague

Sep 19, 2025 on Shopify

Piyush from Customer Support was speaking like a human and very helpfull, great so far

Fresh to Order

Sep 19, 2025 on Shopify

Tenderbooks

Sep 18, 2025 on Shopify

Efficient. Polite and effective.

FishLab

Sep 18, 2025 on Shopify

Pushowl customer support was quick, thorough and pleasant. I especially appreciated the help I received from Piyush, he took his time to walk me through exactly what he was talking about when i was unsure.

Rjspret Pakistan

Sep 18, 2025 on Shopify

Excellent support and there were able to create the relevant tailored environment as per our requirement as well. Highly recommended.

ZuNa Medical Herbs

Sep 18, 2025 on Shopify

Assistenza perfetta e rapidissima, complimenti a Nayan per il suo aiuto fondamentale!! grazie mille

Kidocoo Toys

Sep 18, 2025 on Shopify

Super supportive and best customer care team you have it.. And special thanks to Anjail she has always been so much helpflul in resolving as well explaining.