Reviews: PushOwl/Brevo: Email,Push,SMS

Customer reviews: PushOwl/Brevo: Email,Push,SMS

Reviews (1,589)

Overall rating

4.8

5

420
4

15
3

2
2

3
1

19

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

Customer support is frequently praised for being helpful, patient, and proactive.
Cost-effective compared to competitors, providing excellent value for money.
Intuitive and user-friendly interface, with smooth integration with Shopify.
Features like automation for email and push notifications are noted to be robust.
Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

Occasional account setup and verification issues causing frustration.
Reports of slow customer support response times or lack of responsiveness.
Cases of billing issues and unclear pricing structures.
Some users find the email notification setup less straightforward than competitors.
Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

Savvishly Savvique

Aug 11, 2025 on Shopify

Support is amazing, i had a few technical difficulties when setting up and i reached out with my questions and within 30 mins i had all of issues fixed and was sent in the right direction to get everything i hoped for out of the app. definitely recommend this one. Big extra thanks to Anjali my support person, for her patience and assistance in such an easy going professional way.

NASE

Aug 11, 2025 on Shopify

The best of them all. Super helpful patiente and quick in reply. Great help Ive solved my issue so quick. Thank you

Productos Curly

Aug 11, 2025 on Shopify

El soporte recibido por parte de Brevo ha sido excelente. Quiero destacar especialmente la atención de Yash, que resolvió mis dudas de forma rápida, clara y con un trato muy profesional y cercano. Un servicio de 10 que realmente marca la diferencia.

Fluiré Apparel

Aug 11, 2025 on Shopify

Anjali was of so much help, she assisted me and guided me with everything I needed, she responded quickly and with the best attitude ever :)

dzemaildemic

Aug 08, 2025 on Shopify

schnelle und brauchbare Hilfe sogar für Einsteiger ;)

Grand écart

Aug 07, 2025 on Shopify

parfaite assistance

Raafey

Jul 29, 2025 on Shopify

I had an excellent experience with Owlpush Brevo support! I received quick and direct assistance, and the entire process was handled with great efficiency. The support agent, Yash, was not only incredibly friendly but also highly skilled and technically knowledgeable. Every question I had was answered clearly, and the solution was provided without delay. It’s rare to find such professional and friendly support. thank you so much, Yash, for the outstanding help!

HULALA HOME

Jul 25, 2025 on Shopify

PC Starter

Jul 23, 2025 on Shopify

Poppin Toffee

Jul 15, 2025 on Shopify

Just finished our PushOwl signup. Yash was oustanding! Great customer support right out of the gate. Even gave us a tier upgrade. This is how you want to begin a new relationship. PushOwl for the Win!

Torry Milano

Jul 14, 2025 on Shopify

Excellent support team. Yash offered outstanding assistance, truly appreciated!

OXWHITE

Jul 11, 2025 on Shopify

Amazing and supportive customer service that rewards loyal clients, I really recommend this marketing platform to any businesses out there that is seeking for great support and business growth.

CleanPods

Jul 11, 2025 on Shopify

J. K. Pölkki

Jul 10, 2025 on Shopify

I'm just starting to use it, but I will give 5 star for amazing customer service! I'm sure I'm going to love this app :)

戦慄迷宮：迷

Jul 10, 2025 on Shopify

Yash was able to support and assist me promptly. I love how easy it was to get help from him – everything was handled smoothly and efficiently. Truly appreciated his quick response and assistance!

Lupi Coffee

Jul 10, 2025 on Shopify

Great functionality and support (go Harish!!)

Mitera Lux

Jul 09, 2025 on Shopify

We had some trouble. The support team stayed supportive, curious and patient, resolving the problem - not caused by Brevo - in the end. I enjoy working with Brevo!

Lotte Oudshoorn Design

Jul 07, 2025 on Shopify

Salty Crush

Jul 07, 2025 on Shopify

I've been using Push-owl and it is a simple app with great support. Aritra has been very helpful and is very quick to respond to any query. Push notifications are easy to send and have been a great revenue stream. I would recommend!

YV Craft Supplies

Jul 06, 2025 on Shopify

Nice app and great customer service