PushOwl/Brevo: Email,Push,SMS logo

Customer reviews: PushOwl/Brevo: Email,Push,SMS

Reviews (3,088)

Overall rating
4.9

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

  • Customer support is frequently praised for being helpful, patient, and proactive.
  • Cost-effective compared to competitors, providing excellent value for money.
  • Intuitive and user-friendly interface, with smooth integration with Shopify.
  • Features like automation for email and push notifications are noted to be robust.
  • Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

  • Occasional account setup and verification issues causing frustration.
  • Reports of slow customer support response times or lack of responsiveness.
  • Cases of billing issues and unclear pricing structures.
  • Some users find the email notification setup less straightforward than competitors.
  • Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

Borromini Firenze

Oct 25, 2024  on Shopify

Since I started using PushOwl for my Shopify store, it's become an essential part of my marketing toolkit. The app is incredibly user-friendly, and setting up push notification campaigns for the entire year was seamless—no hassle at all. It's amazing to see real-time engagement with our customers, which has directly contributed to increased sales and brand visibility. On the email marketing side, Brevo has also been impressive. Their platform is intuitive and provides excellent support. A special thanks to Rojen, whose patience and dedication made transitioning to their email services smooth and stress-free. PushOwl and Brevo together have been a winning combo for our store!

Tufting Box

Oct 24, 2024  on Shopify

Rojen has been incredibly helpful, providing regular updates and clarifying everything in a clear and timely manner. Excellent communication and support throughout the process!

Alfamer

Oct 23, 2024  on Shopify

Rojen did a great jos in the beginning when we changed to this PushOwl+Brevo application! We could continue using this new application without problems, so thanks a lot!

bouclard

Oct 23, 2024  on Shopify

good help and service thank you

MY MENSTRUAL COMPANY

Oct 23, 2024  on Shopify

Rojen (membre de l'équipe de Brevo) a pris le temps à chaque fois que j'étais en galère de répondre et de se renseigner avec l'équipe technique quand je ne comprenais pas quelque chose. Mes mails de test étaient bloqués sans raison apparente, je lui ai transmis mon interrogation et en quelques jours c'était réglé grâce à sa réactivité et à l'équipe technique au top. Un plaisir d'avoir des humains à qui parler quand on a une galère, sans attendre 1000 ans ou de se taper une musique d'attente d'ascenseur. Merci !

Save Moments

Oct 21, 2024  on Shopify

Chamaye

Oct 21, 2024  on Shopify

Retour efficace et chaleureux, a su répondre à notre problème rapidement. Installation de l'application très facile.

Flower Power Packages

Oct 18, 2024  on Shopify

PushOwl has been a key part of our marketing strategy since we launched our store in 2019. Once we started gaining subscribers and setting up campaigns, we immediately recognized its value. Push notifications are an effortless way to bring customers back to our store and keep them updated on new products. Setting up a campaign takes just seconds! We draft and schedule our push alert campaigns quarterly, making it a truly "set it and forget it" situation. We love PushOwl so much that when we discovered Brevo, an email software integrated within the app, we decided to give it a try. Not surprisingly, we migrated from our previous email provider to Brevo with PushOwl's support. Arvind from PushOwl was incredibly helpful during the migration and setup process. If you're considering installing the app, don’t hesitate!

mimiundmama

Oct 17, 2024  on Shopify

Ich bin ganz neu dabei und war ein bisschen orientierungslos und habe so tollen Support erhalten. Es war alles einfach erklärt und ich konnte schnell meine Herausforderungen lösen! Danke dafür!

NOMA PARIS

Oct 17, 2024  on Shopify

Rojen à su être à mon écoute et m'as vraiment aider. Je conseille l'application, car même si vous êtes débutant comme moi, des personnes sont là pour vous aider et trouver les meilleures solution pour vous. Vous pouvez y allez les yeux fermés !

Bible-ish

Oct 17, 2024  on Shopify

I installed PushOwl back when I launched my store and so far, it’s been great. I love how easy it is to schedule campaigns in advance—I set up push notification campaigns for the entire 2024 year, and it was a easy. It’s definitely one of the easiest apps to set up and use. Now, I'm getting into using Brevo for email marketing.

Johnny Allen Tennis

Oct 17, 2024  on Shopify

Brevo is extremely easy to use, and Rojen in customer support has been fantastic with answering any questions we may have. Highly recommend Brevo!

THE MATCHA BOWL

Oct 15, 2024  on Shopify

I didn't finalize to set up all settings but I can say that Pallavi who has been assisting me today, she was extremely helpful and very proactive. She made me see a hope in all the email marketing as I am not familiar with that. She is very patient and explain everything in detail which at the end is one of the most important parts. Thank you!

Evo3D

Oct 15, 2024  on Shopify

Great app for connecting shopify to Brevo. Support were really helpful in linking it to our existing account. Thank you

flüüs&fraanje

Oct 14, 2024  on Shopify

Rojen vom Support-Team hat mir dabei geholfen, meinen alten Brevo-Account mit meinem neuen Push-Owl Account zu verbinden! Sehr nett und sehr hilfsbereit. Danke für die Hilfe :-)

ArmasStyle

Oct 14, 2024  on Shopify

ME gusto mucho el servicio de atención al cliente. Te hacen sentir muy bien atendido. Lo recomiendo 100%. Soy de Venezuela.

Timperio

Oct 14, 2024  on Shopify

I started using this app a few weeks ago, and so far, my experience has been great. On top of that, they have a superb support team that helped me every step of the way. Truly outstanding and highly recommended. A special note of thanks to Sowbagya—she provided exceptional assistance and helped us solve a major issue we faced. Thank you so much!

LAKDI | Buy Furniture Online | Interior Design Company

Oct 14, 2024  on Shopify

It's a great chat with Rojen, they help me all possible way anyone can. Thanks Rojen, we are looking for long-term communication with you for our growth. Keep me posted if any optimization tips we can do.

TEE WAX

Oct 14, 2024  on Shopify

bonjour, je suis ravi de cette application et de l'équipe d'aide à distance pour résoudre les problématiques ! Merci à Rojen!

Octafield

Oct 11, 2024  on Shopify

Great support and setup provided to connect multiple sites. The support member was really helpful

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