Reviews: PushOwl/Brevo: Email,Push,SMS

Customer reviews: PushOwl/Brevo: Email,Push,SMS

Reviews (1,545)

Overall rating

4.8

5

353
4

11
3

2
2

3
1

19

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

Customer support is frequently praised for being helpful, patient, and proactive.
Cost-effective compared to competitors, providing excellent value for money.
Intuitive and user-friendly interface, with smooth integration with Shopify.
Features like automation for email and push notifications are noted to be robust.
Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

Occasional account setup and verification issues causing frustration.
Reports of slow customer support response times or lack of responsiveness.
Cases of billing issues and unclear pricing structures.
Some users find the email notification setup less straightforward than competitors.
Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

HULALA HOME

Jul 25, 2025 on Shopify

PC Starter

Jul 23, 2025 on Shopify

Poppin Toffee

Jul 15, 2025 on Shopify

Just finished our PushOwl signup. Yash was oustanding! Great customer support right out of the gate. Even gave us a tier upgrade. This is how you want to begin a new relationship. PushOwl for the Win!

Torry Milano

Jul 14, 2025 on Shopify

Excellent support team. Yash offered outstanding assistance, truly appreciated!

OXWHITE

Jul 11, 2025 on Shopify

Amazing and supportive customer service that rewards loyal clients, I really recommend this marketing platform to any businesses out there that is seeking for great support and business growth.

CleanPods

Jul 11, 2025 on Shopify

J. K. Pölkki

Jul 10, 2025 on Shopify

I'm just starting to use it, but I will give 5 star for amazing customer service! I'm sure I'm going to love this app :)

戦慄迷宮：迷

Jul 10, 2025 on Shopify

Yash was able to support and assist me promptly. I love how easy it was to get help from him – everything was handled smoothly and efficiently. Truly appreciated his quick response and assistance!

Lupi Coffee

Jul 10, 2025 on Shopify

Great functionality and support (go Harish!!)

Mitera Lux

Jul 09, 2025 on Shopify

We had some trouble. The support team stayed supportive, curious and patient, resolving the problem - not caused by Brevo - in the end. I enjoy working with Brevo!

Lotte Oudshoorn Design

Jul 07, 2025 on Shopify

Salty Crush

Jul 07, 2025 on Shopify

I've been using Push-owl and it is a simple app with great support. Aritra has been very helpful and is very quick to respond to any query. Push notifications are easy to send and have been a great revenue stream. I would recommend!

YV Craft Supplies

Jul 06, 2025 on Shopify

Nice app and great customer service

Wollbiene

Jul 05, 2025 on Shopify

Super Support, sehr hilfreich, bin begeistert, immer wieder gerne

Quirky Kanya Brass Jewelry | FREE Shipping on Every Order

Jul 04, 2025 on Shopify

This app is exactly what I needed to upgrade my business. Very useful and easy to use. Yash was very helpful in the setup process - he guided me very nicely.

Bonta Apparel

Jul 03, 2025 on Shopify

I’m very satisfied with the support provided by the PushOwl team. A special thanks to Soubagya for being incredibly helpful, prompt, and knowledgeable. They addressed all my queries with patience and ensured everything was set up smoothly. Great experience overall – highly recommend PushOwl for both their product and their excellent customer service!

Chantal Handley

Jun 26, 2025 on Shopify

Sowbagya is phenomenal!! Helped me out with everything I needed and got everything working perfectly! Five Stars!

Wollbiene

Jun 26, 2025 on Shopify

Super Support, sehr hilfreich, bin begeistert

Zovene

Jun 25, 2025 on Shopify

Outstanding Service & Results! I’ve been using their Email Marketing and Follow-Up product for a while now, and the results have been beyond expectations. The platform is intuitive, reliable, and has helped us significantly improve our engagement and conversions. What truly sets them apart, though, is their exceptional customer service. A special shoutout to Yash and Nayan—their support, patience, and guidance throughout the setup and optimization process made all the difference. They went above and beyond to ensure everything worked smoothly for our business. Highly recommend this team and product to anyone looking to streamline and enhance their email marketing efforts!

OFFICIAL BENDATA

Jun 22, 2025 on Shopify

PushOwl is the perfect ally for emerging brands like mine. Custom automations, fast support, and a team that truly cares (special thanks to Raul!). They unlocked advanced features for VIP funnels, onboarding, and dynamic campaigns. If you want to scale with a powerful and flexible tool – PushOwl is the way to go.