Taranker.Com Logo
Brevo PushOwl: Email,Push,SMS logo

Customer reviews: Brevo PushOwl: Email,Push,SMS

Develop by Shopify

Reviews (1,683)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

  • Customer support is frequently praised for being helpful, patient, and proactive.
  • Cost-effective compared to competitors, providing excellent value for money.
  • Intuitive and user-friendly interface, with smooth integration with Shopify.
  • Features like automation for email and push notifications are noted to be robust.
  • Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

  • Occasional account setup and verification issues causing frustration.
  • Reports of slow customer support response times or lack of responsiveness.
  • Cases of billing issues and unclear pricing structures.
  • Some users find the email notification setup less straightforward than competitors.
  • Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

JD eSIM

Dec 09, 2025  on Shopify

first time use it ,just trying not ready to start, but customer support very nice

ELTIODELMAZO

Dec 08, 2025  on Shopify

Me ayudaron genial en la integración.

italienisch-einkaufen.de

Dec 08, 2025  on Shopify

Der Support mit Raul ist durchweg angenehm: Der Chat startet ohne Verzögerung, und alle Fragen werden prompt, klar und vollständig beantwortet.

Loren Kadi

Dec 07, 2025  on Shopify

Pour pouvoir mettre en place des mailings automatiques pour les anniversaires, il faut demander au support la synchronisation des metafields de Shopify dans Brevo. Ensuite le champ "anniversaire" n'était pas sélectionnable dans le trigger de l'automatisation, et le technicien support a dû à nouveau le faire pour nous. Le technicien support qui accompagnait le sujet était très sympathique et réactif. Il mérite 5 étoiles ! Mais la synchronisation avec Shopify devrait être automatique...

Wristbands247 Canada

Dec 05, 2025  on Shopify

Excellent support from Anjali. Her guidance was precise, thorough, and delivered with great care. She made the entire process effortless.

Libertizer

Dec 04, 2025  on Shopify

Parfait !

Desiccare Inc

Dec 03, 2025  on Shopify

My experience chatting with Raul was great, Raul is extremely knowledgeable and quick in his actions. My issues were solved quickly and efficiently.

italienisch-einkaufen.de

Dec 03, 2025  on Shopify

Toller Support bei Hilfestellungen, Chat sofort aktiv und zielbringend.

Almere City FC

Dec 03, 2025  on Shopify

Very helpful. Always available. Responding very fast. Explanations clear. Even created a Google Meet to help me further with additional questions. Thanks!

Lebensort Schule

Dec 02, 2025  on Shopify

Sehr freundlicher und hilfreicher Kundensupport! Ich nutze Brevo seit etwa einem Jahr und bin bisher sehr zufrieden damit. :)

LABORATOIRE GRAINE DE PASTEL

Dec 02, 2025  on Shopify

Amazing support! And great app

Alvadiem

Dec 01, 2025  on Shopify

Merci à Raul de nous avoir aidé rapidement ! Message à l'équipe Brevo : nous aimerions tout de même avoir un délai de 72h pour changer notre carte de crédit lorsqu'il y a un souci de paiement, avant de nous passer automatiquement en forfait de base. En effet, cela peut engendrer du SAV suite à des automations qui ne se distribue plus.

Copenhagen Trackers

Dec 01, 2025  on Shopify

Had the absolute pleasure of speaking to Raul from the support team! I found out that our setup between Shopify, PushOwl, and lastly Brevo was not setup correctly. As such, seeing that we have quite a sensitive Brevo setup, I was nervous about making big changes and potentially making a mess for our thousand of Email receivers. Luckily, I was put in contact with Raul, who responded as if we were in a direct message chat, and clearly explained how he would connect PushOwl to Brevo. Everything was seemless, and he was very patient with me, despite my multiple mentions of how the new connection could not mess up the existing Brevo setup. And with a couple of mails back and forth, I was up and running, now with a perfect synchronisation between Shopify, PushOwl, and Brevo. Thank you to Raul! If I every have any trouble again, I know that there is amazing help to find.

LichtbildManufaktur

Dec 01, 2025  on Shopify

Millian

Nov 30, 2025  on Shopify

LAGMA

Nov 28, 2025  on Shopify

PushOwl has been a great tool for my store’s campaigns—simple, effective, and easy to use. What truly stands out is their customer support. Raul has been exceptional: fast replies, clear guidance, and genuine care in helping me optimize my campaigns. Excellent platform, even better support. Highly recommended.

ThaiAroma

Nov 28, 2025  on Shopify

Solucionaron mi problema enseguida. Gracias a Raul.

Wildust-sisters

Nov 28, 2025  on Shopify

all perfect, very professional

Comblée

Nov 27, 2025  on Shopify

Une excellente attention. Service client réactif et toujours avec une solution adaptée.

Bodybuilding Simplified

Nov 26, 2025  on Shopify

Absolutely fantastic support by Anjali. I do recommend them.

Scroll to Top