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Customer reviews: PushOwl/Brevo: Email,Push,SMS

Develop by Shopify

Reviews (1,589)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

  • Customer support is frequently praised for being helpful, patient, and proactive.
  • Cost-effective compared to competitors, providing excellent value for money.
  • Intuitive and user-friendly interface, with smooth integration with Shopify.
  • Features like automation for email and push notifications are noted to be robust.
  • Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

  • Occasional account setup and verification issues causing frustration.
  • Reports of slow customer support response times or lack of responsiveness.
  • Cases of billing issues and unclear pricing structures.
  • Some users find the email notification setup less straightforward than competitors.
  • Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

CookwareNest

Oct 09, 2025  on Shopify

Thanks all the help Harish, great support team and app.

cb'dé

Oct 08, 2025  on Shopify

Anjali did a great job explaning me everything !

Flowdare

Oct 07, 2025  on Shopify

Nice chat guy and system in general, Piyush deserve even more!

Total Racking Solutions Ltd

Oct 07, 2025  on Shopify

Yash was very helpful in getting our automations running and fixing a few problems that we encountered. would recommend for emails.

Your Secret Santa Gift Store

Oct 05, 2025  on Shopify

Nextsky

Oct 03, 2025  on Shopify

I’m very satisfied with the quick and dedicated support from Yash. He carefully listened to my issue and worked with the team to resolve it. I look forward to working with Yash more in the future as his support is always detailed and thorough

Studio and Style Boutique

Oct 02, 2025  on Shopify

Very helpful and pleasant. I love this App and the customer service is great’

BERGUE Jewelry

Oct 02, 2025  on Shopify

Thanks to Anjali for the great tips on segmentation, lists, and compliance for future campaigns!

SOOJIB

Oct 02, 2025  on Shopify

So nice and lovely experience. Especially Anjali is so gentle and nice. Thanks to your help

Luna Vanilla Australia

Oct 02, 2025  on Shopify

GoEye

Oct 01, 2025  on Shopify

BBQkings.au

Oct 01, 2025  on Shopify

customer service was very helpful and clear

Laboratory Supply Network

Sep 29, 2025  on Shopify

PushOwl works as intended. Very good support helping to get it set up.

Petite Gazelle Atelier

Sep 29, 2025  on Shopify

The app is well done and easy to navigate. I received an excellent service from Bharat. He replied to my questions with professionalism providing clear instructions.

PickUp

Sep 29, 2025  on Shopify

Great app

JORRNANE

Sep 29, 2025  on Shopify

Special thanks to Anjali We had a great experience with the PushOwl Brevo team. Their customer support was extremely helpful in a specific case

Isa couture passion

Sep 27, 2025  on Shopify

génial toujours là pour m'aider vraiment une équipe incroyable

KOTAI Kitchen

Sep 25, 2025  on Shopify

The interface is easy to understand and the PushOwl/Brevo team is always here to help. They provide a swift assistance, give precise and detailed answers to my questions, are they are very patient.

MaeMae Jewelry

Sep 24, 2025  on Shopify

Harish thoroughly addressed all my questions in syncing Brevo subscription with Shopify via the PushOwl/Brevo app. Greatly appreciated!

Lesleys OP-Hauben

Sep 23, 2025  on Shopify

Very useful app that constantly generates revenue trough abandonded cart flows and more! The support is very fast and always helpful. 5 Stars!

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