Taranker.Com Logo
Brevo PushOwl: Email,Push,SMS logo

Customer reviews: Brevo PushOwl: Email,Push,SMS

Develop by Shopify

Reviews (1,683)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

  • Customer support is frequently praised for being helpful, patient, and proactive.
  • Cost-effective compared to competitors, providing excellent value for money.
  • Intuitive and user-friendly interface, with smooth integration with Shopify.
  • Features like automation for email and push notifications are noted to be robust.
  • Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

  • Occasional account setup and verification issues causing frustration.
  • Reports of slow customer support response times or lack of responsiveness.
  • Cases of billing issues and unclear pricing structures.
  • Some users find the email notification setup less straightforward than competitors.
  • Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

Natur Future

Nov 11, 2024  on Shopify

Great!

Puraja-Edelsteine

Nov 11, 2024  on Shopify

Everything is great, thank you very much for this great support!

Little MooN

Nov 10, 2024  on Shopify

Una aplicación muy completa e intuitiva incluso en su plan gratuito. Además su atención personalizada y el seguimiento es excelente ante cualquier duda. Doy las gracias a Rojen, que me ha ayudado muy atentamente con TODO el proceso de la integración para que resultara realmente fácil. Excelente profesional! Muy recomendable!

Maison Primavera

Nov 10, 2024  on Shopify

Merci beaucoup à Sowbagya pour son aide dans la recherche du meilleur plan Brevo pour notre petite entreprise !

LESS STRESS CLOTHES

Nov 10, 2024  on Shopify

Great tool for marketing and in case of any problem their customer support is very helpful and able to find quick solution to any problem!

Advait Wellness

Nov 09, 2024  on Shopify

We still have to get started with using Pushowl+Brevo. However, the support provided by Rojen in the initial setup and getting started was very good. Both Rojen and Sowbagya were very helpful and followed up with our case diligently. I was delighted by Rojen's promptness in responding to our query and was presently surprised by the workaround offered to ease our functioning. Really appreciate them for being available and also their flexibility.

PE - Flawless Bloom LLC

Oct 31, 2024  on Shopify

Brevo has been excellent. Anand provided fantastic customer support. I would recommend switching to their email services. Web Push is another great marketing tool for reaching your customers!

ViGELLA™

Oct 28, 2024  on Shopify

PushOwl has been fantastic for us as a startup! They offered us an attractive bundle tailored to our needs, making it easy to get started. The customer service has been top-notch, always responsive and helpful. Highly recommend PushOwl to any business looking to boost their engagement effortlessly!

GoodVibes Heaven

Oct 28, 2024  on Shopify

The support is awesome, helped us a lot with an issue we had. Thank you. Super recommended!

DWC Magazine: Strong Women, Strong Voices

Oct 28, 2024  on Shopify

Definitely one of the best around. Signed up, needed to understand a few things, Rojen walked me through in detail. Customer service is definitely a huge difference compared to other apps on Shopify. Rojen was patient, took interest in what our business was and everything was set up in minutes! Thank you very much and will update as we get our campaigns going.

Serendipity Seasonings

Oct 27, 2024  on Shopify

Borromini Firenze

Oct 25, 2024  on Shopify

Since I started using PushOwl for my Shopify store, it's become an essential part of my marketing toolkit. The app is incredibly user-friendly, and setting up push notification campaigns for the entire year was seamless—no hassle at all. It's amazing to see real-time engagement with our customers, which has directly contributed to increased sales and brand visibility. On the email marketing side, Brevo has also been impressive. Their platform is intuitive and provides excellent support. A special thanks to Rojen, whose patience and dedication made transitioning to their email services smooth and stress-free. PushOwl and Brevo together have been a winning combo for our store!

Tufting Box

Oct 24, 2024  on Shopify

Rojen has been incredibly helpful, providing regular updates and clarifying everything in a clear and timely manner. Excellent communication and support throughout the process!

Alfamer

Oct 23, 2024  on Shopify

Rojen did a great jos in the beginning when we changed to this PushOwl+Brevo application! We could continue using this new application without problems, so thanks a lot!

bouclard

Oct 23, 2024  on Shopify

good help and service thank you

MY MENSTRUAL COMPANY

Oct 23, 2024  on Shopify

Rojen (membre de l'équipe de Brevo) a pris le temps à chaque fois que j'étais en galère de répondre et de se renseigner avec l'équipe technique quand je ne comprenais pas quelque chose. Mes mails de test étaient bloqués sans raison apparente, je lui ai transmis mon interrogation et en quelques jours c'était réglé grâce à sa réactivité et à l'équipe technique au top. Un plaisir d'avoir des humains à qui parler quand on a une galère, sans attendre 1000 ans ou de se taper une musique d'attente d'ascenseur. Merci !

Save Moments

Oct 21, 2024  on Shopify

Chamaye

Oct 21, 2024  on Shopify

Retour efficace et chaleureux, a su répondre à notre problème rapidement. Installation de l'application très facile.

Flower Power Packages

Oct 18, 2024  on Shopify

PushOwl has been a key part of our marketing strategy since we launched our store in 2019. Once we started gaining subscribers and setting up campaigns, we immediately recognized its value. Push notifications are an effortless way to bring customers back to our store and keep them updated on new products. Setting up a campaign takes just seconds! We draft and schedule our push alert campaigns quarterly, making it a truly "set it and forget it" situation. We love PushOwl so much that when we discovered Brevo, an email software integrated within the app, we decided to give it a try. Not surprisingly, we migrated from our previous email provider to Brevo with PushOwl's support. Arvind from PushOwl was incredibly helpful during the migration and setup process. If you're considering installing the app, don’t hesitate!

mimiundmama

Oct 17, 2024  on Shopify

Ich bin ganz neu dabei und war ein bisschen orientierungslos und habe so tollen Support erhalten. Es war alles einfach erklärt und ich konnte schnell meine Herausforderungen lösen! Danke dafür!

Scroll to Top