Great app so far. Still need to use it a bit more to get a real idea. However its been everything i've been looking for. Great support too! The app is very professional. You get a full on well built structure for your clients to manage their orders and products. The back end is great, from sending emails to clients to allowing them to register.. All good things honestly. Nothing to say so far.

Amazing app. So many features and relatively easy to use. The customer service is excellent. It's really hard to mess things up on this app.

UPDATE 11/12: I've been using the app for a few months now and think I may have previously spoke too soon. It is a solid platform but still has some ways to go from a UI/UX perspective for both merchant and vendors. They have not yet spent the time to fully flesh out their UI for 3rd party integrations (shippo, stripe, paypal, etc.) So you'll run into errors messages that display API logs instead of a regular end-users can understand. Then when you reach out, they don't know what the problem is either. I have not yet been able to make any payouts and have sent a laundry list of other concerns. It's just not a feature complete platform yet. I've been using this app for just a few hours, and in a few hours, I've made more progress on configuration vs. 10+ hours it took me to get no where with Webkul MVM. This app has a clean, intuitive, UI/UX that "just makes sense". They don't overload you with configuration options out of the box, which sort of forces you to take smaller steps towards getting you where you want from a functionality standpoint. Then once you get past basic config, you can determine if you want to bring in new features via add ons. Beyond the above, the support has been phenomenal. This app is going places for sure.

Martin and the team from Puppet Vendors are absolutely amazing to deal with and very patient in helping a non techy person like myself get the best from their platform. I couldn't recommend them highly enough for their customer support and willingness to work in with me and my business needs. The system itself is also working well and constantly getting even better.

I recently switched to Puppet Vendors from another system. So far, I am LOVING this system. It is so much more "in-tune" with how the Shopify backend functions. Any feedback submitted has been greatly accepted by the Puppet Vendors teams, and support is top notch.

Wow! This is an awesome app and has saved me so much time. Martin and his team from PuppetVendors are truly next level service. They helped me set up the app and always replied so promptly if I had any questions. I cannot recommend this app highly enough. If I could give it more than 5 stars I would..!!

If you wan't to have several vendors on your store and have great overview on their commissions this is the perfect app for you. We use this app to pay out the artists on our store.

The support team is very helpful to resolve issues for us. When there is delay in fix, they refunded for the period. Martin is a very helpful making improvement of their app and system. He actively seek customer feedback for product improvement. Definitely recommend it.

Our business has several specificities. We are a private marketplace, whose sellers are individuals and not properly established commercial stores. This presents us with several challenges from a software point of view that meets the demands of our business model. The customization possibilities offered by Puppet Vendors have made this tool unique in the market and have been fundamental to our business model. Additionally, the quality of the level of support throughout the journey - setup, implementation and ongoing support - is excellent, which makes all the difference.

The most helpful customer support. Very timely. Martin especially has done a wonderful job. His team is constantly developing new features. The product itself is a masterpiece in the making. Don't be afraid to ask questions and really get to know the software. It is very powerful

Puppet Vendor has been a great transition for our store! Not only is it easy to setup but their customer service team is so helpful when you have questions. Understanding PayPal and Stripe's platforms are the most complicated part of the process but Puppet Vendor's platform makes it easy to integrate and payout our brand partners. We love that the brands can also have real time visibility into orders and inventory that consign with us.

I've been using this app for just a few hours, and in a few hours, I've made more progress on configuration vs. 10+ hours it took me to get no where with Webkul MVM. This app has a clean, intuitive, UI/UX that "just makes sense". They don't overload you with configuration options out of the box, which sort of forces you to take smaller steps towards getting you where you want from a functionality standpoint. Then once you get past basic config, you can determine if you want to bring in new features via add ons. Beyond the above, the support has been phenomenal. This app is going places for sure.

initially we have some issues with the App. so i contact the support and they help us every way to fix the issues. overall support is excellent and i will recommend to go with email. overall good experience.

We've encountered several bugs and errors since using this app. Here's a breakdown of the issues: 1. Order Syncing Issues: The latest orders frequently fail to sync automatically. While a temporary fix involving the date picker sometimes works, it's unreliable. We've reported this issue to the support team more than 10 times, requesting a permanent solution. Unfortunately, the problem persists even until today (25th August 2024), leading us to post this review. There have also been instances where older orders disappear from the dashboard, raising significant concerns about the system's integrity for tracking orders and payouts. Vendors cannot trust a system where orders are not appearing or can 'disappear" unexpectedly. 2. System Crashes: During the first few weeks, the system intermittently crashed, particularly the "Fulfillment details pop-up." The pop-up window would freeze and timeout. In some cases, the entire system became unstable, also leading to timeouts. While these issues seem to be resolved now, they raise concerns about stability. 3. Empty Packing Lists: On occasion, the packing list function produced empty PDFs due to a problem with the PDF generator. Thankfully, this problem has been addressed. 4. Disappearing Orders: Cancelling a fulfillment previously caused the entire order to vanish from the dashboard. Thankfully, this bug has also been fixed. 5. Broken Payout Details Link: Clicking "view details" on a payout initially led to a broken link that returned no information. Again, this issue has been resolved. 6. 502 Bad Gateway Error: On May 16th, the vendor page displayed a "502 Bad Gateway" error. This was reported and subsequently fixed. Overall, the app's initial "bugginess" raises concerns about its readiness for live production. These basic errors should have been addressed prior to launch. Additionally, the repeated occurrences of missing orders have caused significant reputational damage to our business.

Joel and Martin from Puppet Vendors are very wonderful to work with. I have been working with them for over three years now and they never fail to provide excellent customer service and fair resolutions. They strive to make their customers happy and are good people with a good knowledge of a multi vendor platform. Having looked for many years, finding an inventory management system that provides access to multiple vendors, across various platforms is difficult. Puppet Vendors is a great tool to do this. Over time, they have worked hard to fix any bugs that have emerged and continue to work on further developing the app for new features. I recommend to anyone to use Puppet Vendors.