We are very satisfied with Puppet Vendors and with the outstanding customer support. The team is truly attentive, kind, and responds quickly to all our questions, even the most specific ones. A real plus when launching a multi-vendor marketplace. Thank you for your support !

This app has been WONDERFUL! Communication is GREAT! I am always able to receive quick help via the chat box or set up a zoom call! Customer service receives an A+! The platform is very simple to use! We are a collaborative shop that has 35+ vendors and each of them have expressed that PuppetVendors is their favorite platform to work with! Highly Recommend!!!

So far we have been pleased with the app. it is so nice that we have Martin to work with to help make changes that we need, etc. it is nice that the company is welling to help and take our suggestions. can't wait for a few more of our suggestions to get finished. thx Martin for all of your help

Disappointing Experience – Usability Issues While the app has potential, it suffers from fundamental usability issues that make it impractical for us to use for most of our vendors. Key Issues: 1. Commission Assignment Visibility o The app allows assigning commissions by percentage or dollar amount per product, but once assigned, product names are truncated to only the first word. o Example: If selling pet products, items like "Dog Bowl," "Dog Leash," and "Dog Collar" all display only as "Dog," making it impossible to distinguish between them. o The only alternative is using SKUs, but this becomes impractical when dealing with hundreds of variant SKUs. 2. Product Search Flaw (Partially Fixed) o Initially, the search feature displayed every product containing the search term, including inactive products, with no way to filter them out. o If the desired product wasn’t in the first set of results, there was no way to select it. o This issue was eventually addressed but was surprising, given the app has been available for years. Overall Experience: We reported the commission assignment issue early in our trial period, yet a month later, it remains unresolved. Additionally, the last update was on March 4th, meaning no progress has been made since our trial ended. This lack of responsiveness is disappointing, and unless improvements are made, I cannot recommend the app. Update 24/03/25: The issue "1.Commission Assignment Visibility" was fixed Friday 21/03 after leaving this review on the 19/03 so now works as one would expect. Thankyou

Two weeks in and I am impressed with the app. Working with Martin has been easy and helpful. There are some areas I'd like to see work better for my business model but they are all minor. Overall I recommend this app if you're managing a marketplace with your store.

Disappointing Experience – Usability Issues While the app has potential, it suffers from fundamental usability issues that make it impractical for us to use for most of our vendors. Key Issues: 1. Commission Assignment Visibility o The app allows assigning commissions by percentage or dollar amount per product, but once assigned, product names are truncated to only the first word. o Example: If selling pet products, items like "Dog Bowl," "Dog Leash," and "Dog Collar" all display only as "Dog," making it impossible to distinguish between them. o The only alternative is using SKUs, but this becomes impractical when dealing with hundreds of variant SKUs. 2. Product Search Flaw (Partially Fixed) o Initially, the search feature displayed every product containing the search term, including inactive products, with no way to filter them out. o If the desired product wasn’t in the first set of results, there was no way to select it. o This issue was eventually addressed but was surprising, given the app has been available for years. Overall Experience: We reported the commission assignment issue early in our trial period, yet a month later, it remains unresolved. Additionally, the last update was on March 4th, meaning no progress has been made since our trial ended. This lack of responsiveness is disappointing, and unless improvements are made, I cannot recommend the app.

I'm using the app to manage partners on my marketplace, and it's been super helpful! It automates payment splitting, reducing manual work. I recommend it!

I have been using this app for a few weeks and have been enjoying it very much. My vendors are finding it very user friendly and straightforward and I have not heard any complaints! On the merchant side it is very easy to understand and use, and integrates seamlessly with the main Shopify site. The cherry on top are the amazing people behind it. I had the pleasure to work with Martin to optimize the app features for my needs and he has been so very helpful and available! He listened to my needs and delivered everything we agreed on in a very timely manner. I highly recommend this app and I can see my business growing with it. Thank you Martin and the Puppet Vendors team!

I'm so grateful to Martin and his team for creating this Vendor Consignment app. It's clean, user-friendly, and backed by outstanding customer service. I'll be using this app forever!

I shopped around for WEEKS for a consignment app knowing all the different features I needed and if this is you.. STOP! This is the app for you! This consignment app has been a life saver for my business. Not only that but customer service has been the absolutely BEST I have ever worked with!