I would dearly love to give this company a 5 star as they have been good to us and we benefitted from using the app. The reason for the 3 star is that it took me well over 2 hours over several occasions to try and resolve an issue that was eventually fixed. It should not take this long to EXPLAIN a problem. Anyway I hope to give it a 5 start next time.

Atendimento estantãneo, com muita agilidade e disponibilidade como poucos oferecem. Amei a solução, ainda mais no meu caso que possuo dificuldades de técnicos para o shopify, souberam esclarecer tudo, sem auxilio técnico. Obrigada.

This app is the best for upsell, so easy to setup - the designs are excellent. Essential for anyone who is getting sales to their store and looking to increase average order value!

Excellent support and quick response! The team is very helpful and solved my issue right away. Special thanks to Gyte for the great assistance everything works perfectly now. Highly recommended!

I needed assistance checking and setting up the app. Max was a great help, and sorted my issue very quickly Great service

14 day trial, after you need to pay but SUPER fast support - Willing to assist - Solves any issue. Thanks Gyte!

I was facing some color selection problems to configure the Bundle Offer but Max promptly helped me out and configure everything according to my needs.

Excellent app and outstanding support! I’ve been using this app for a while and I’m really impressed with how smooth and reliable it is. Everything works exactly as expected, and it has helped us optimize our store operations.

Gyte was very helpful and we made up a little speed issue in minutes. The app helps us a lot in a special wholesale case.

the apps amazing and louie from customer support was a big help, id definitely recommend using koala bundles to everyone.

I haven't used the app yet, but I had some difficulties installing it and Max was super kind, the app made the website much more beautiful and dynamic.

Great product and backed up with great customer service. If you need a hand, have an issue, or just have questions do not hesitate to reach out to support!

Eu sou iniciante nesse mundo então ainda tenho dificuldades em entender alguns aplicativos e ofertas, o bundle é excelente e o melhor dele é o apoio da equipe por tras, meus mais sinceros agradecimentos especialmente ao Max que sempre me atende com paciência e tempo mesmo, não apressa ou se incomoda com nenhuma dúvida, sempre pronto a ajudar e auxiliar, todo meu carinho ao Max e sua ajuda, com toda certeza a ajuda dada por ele até esse momento fez toda diferença pra mim.

OTTIMA PERSONA GENTILE E DISPONIBILE NEL RISOLVERE E NEL CAPIRE AL VOLO LE MIE PROBLEMATICHE VOTO 10/10 GRANDE

I really wanted to continue using this app, but the pricing structure is unreasonable compared to other options on the market. The cost keeps increasing as your order volume grows, which means you end up paying more and more just to use the same features. For context, I was already paying $20/month, and then got a warning that my plan would be paused unless I upgraded to $60/month — even though I only use one feature of the app. To me, that’s excessive, especially when I’ve now found another app that offers the exact same features for just $8/month. I even reached out to customer support to ask if I could remain on my current plan, but never received a response. The lack of flexibility and customer care, combined with the steep pricing, makes it hard to recommend this app. Especially as a small business owner, I know how difficult it is to find the right tools to help grow. Apps like this end up breaking your bank before you even get the chance to grow, and the pricing feels like an excessive burden. Unless they reconsider their pricing model, I would suggest looking into alternatives that offer the same functionality at a fraction of the cost.

Even if a customer only buys one item, their bundle credit is used up. You have to buy the most expensive version to use this plugin, which is a load of crap.

Fantastic customer service, Gyte is awesome! Koala upsell has increased our AOV and helped decrease our Pick/Pack and last mile delivery charges as a bonus.

Au top, simple d'utilisation, live chat très réactif, louie m'a été d'une aide très précieuse, je l'en remercie !

Works great, can be customised to look very good, needed some support over chat and they answered instantly!

Muy buena aplicación y muy funcional, la recomiendo y un buen precio para el valor que entrega al negocio