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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

Reviews (954)

Overall rating
5

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

Pergons

Mar 17, 2025  on Shopify

Customer support is really good, Gyte dealt with a lot of my problems and helped me get my product page to the level I wanted it to be.

Dr. Clark Store

Mar 17, 2025  on Shopify

Very straightforward app to set up a variety of bundles, pre and post-checkout. Fast, responsive customer service agents, and reasonable pricing. Great customer service as Louie was a able to help out in no time in handling our billing request.

Hair du temps

Mar 16, 2025  on Shopify

Très courtois, un travail parfait et rapidement, et reponds à toute demande Merci infiniment pour votre bonté

Hugo Brunto

Mar 16, 2025  on Shopify

We've been looking around for the perfect upsell app and FINALLY found it. It definitely meet our expectations and so do the support. Max is extremely helpful and there's nothing else to wish for here.

JuneBee Baby Artisan Clothing

Mar 14, 2025  on Shopify

EXCELLENT tech support. I had couple of questions about how to use the offers, etc and the tech support went above and beyond to help me. Highly recommend this app. So glad I installed it. Big thanks to Max and Louie. They are amazing.

OldLutheran

Mar 13, 2025  on Shopify

Koala Bundles works great! It is easy to set up and offers several options for quantity and category discounts. Customer Support has been VERY responsive. Usually answering my questions in a minute or two. Max is the best!

Miller & Co. Boutique

Mar 13, 2025  on Shopify

Support team deserves an award. Had a complex discount structure in mind and they helped implement it flawlessly within hours.

SMOKEA

Mar 13, 2025  on Shopify

It's a good app, just don't like the limitation of 25 offers. This is due to Shopify limitations though. Hopefully Shopify will change this soon. Support has been very helpful and accommodating. 5 stars once this limit is changed.

Silver Forestt

Mar 12, 2025  on Shopify

I spelled something wrong at first but support was so patient and helped fix my settings fast.

cbdasylum.com

Mar 11, 2025  on Shopify

I was using a similar app to this but it had an issue where that if you had variants with different prices it wouldn't update the widget to reflect the price of the variant you chose. This does this as well as all the other features, it's super responsive and looks great. Also great support in helping me set up my offer

Yappy Pets

Mar 10, 2025  on Shopify

User friendly, easy to set up. Support is fast, understands the concerns and answers questions straight to the point . Shoutout to Louie for helping us on our journey in using the app!

SMOKEA

Mar 10, 2025  on Shopify

I was having a great experience for my first day of trial and really thought this was a good replacement for us. However, all of sudden many realizations made it completely useless. First, we have thousands of SKUs and the app only offer 25 active offers. I am coming from another app that we had hundreds set up and running at the same time. This is a deal breaker as we need many more active offers given the size of our catalog. Secondly, wasn't necessarily a deal breaker but they force you to use a single unit tier when creating volume discounts and they count it towards your limit. Presuming this is so they can force you into a higher tiered monthly plan. Shady. It also makes reporting useless because you can't tell if your customers are actually purchasing more due to the offer. If you remove the single unit option, a higher tier has to be set as default creating confused and frustrated customers. When/if these things are fixed I will return to continue my trial and consider switching from our current solution.

ooOh My

Mar 09, 2025  on Shopify

just installed the app Louie was great in helping set up bundles, great support. will see how the app pans out in the next few week. easy to use so far.

EmberShop

Mar 08, 2025  on Shopify

Now I looked for 3 different apps that could help me to setup in proper way discount logic, add bundles some volume discounts, also collection discounts. There are some great apps but some functionallity is missing. It was nice revelation that I could setup everything, Very usefull, great support, five stars.

RevitalTrax Italia

Mar 07, 2025  on Shopify

I just started using Koala Bundles, and it allows me to do everything I need regarding quantity breaks. It's also highly customizable, so it fits our page design perfectly. Great customer service as well!

Cambivo

Mar 05, 2025  on Shopify

Simple, easy to use, customer service is very prompt in their replies and will also help you check if everything is going well.

5pointzero

Mar 04, 2025  on Shopify

Louie fantastic service! stayed on the line with me for almost an hour doing things i could never have figured out on my own. thanks!!

Ashland Conveyor

Feb 28, 2025  on Shopify

Max was great to work with. He had his engineering team fix a display issue for me. Very pleased with the result. Great support and service!

VXB Bearings

Feb 26, 2025  on Shopify

WOW ... Koala Bundles Volume Discounts is a game-changer! Super easy to set up, and it helped boost my AOV instantly. Highly recommended for anyone looking to increase sales with bundle offers. The volume discounts work perfectly, and the customization options are top-notch. Excellent support team as well.

FlowerSpott

Feb 25, 2025  on Shopify

Now I looked for 3 different apps that could help me to setup in proper way discount logic, add bundles some volume discounts, also collection discounts. There are some great apps but some functionallity is missing. It was nice revelation that I could setup everything, Very usefull, great support, five stars.

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