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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (556)

Overall rating
5

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

memberwear

Jul 24, 2025  on Shopify

Hallo, ein großes Dankeschön geht an Max. Er hat mich sehr dabei unterstützt meine App korrekt einzurichten und anzupassen. Vielen vielen Dank für diesen tollen Support und die schnellen Antworten. Ganz tolles Engegement! Herzliche Grüße, KS

EV8 Style | Custom Sneakers Personalized

Jul 23, 2025  on Shopify

Spent over 30 minutes building a bundle with different products, thinking I could connect each variant to its specific SKU so my supplier would know exactly what to ship. Turns out Koala doesn’t support that. It just applies a discount with no real SKU tracking. Total waste of time

Nature's Scent ®

Jul 14, 2025  on Shopify

Max was both super helpful and patient and helped me to understand exactly how to set up my discounts. Thank you so much Max :)

Akomoda

Jul 09, 2025  on Shopify

Muy facil de utilizar y amigable la aplicacion, Max del chat de servicio al cliente me ayudo en todo momento, muy agradecido por su gestion. la recomiendo total ! Saludos Akomoda muebles akomoda.cl

Mückenhelden

Jul 08, 2025  on Shopify

Sehr gute App, bundles funktionieren so gut wie immer Ohne Bugs und probleme + schauen am cleansten aus, support auch immer on top. Kann man nur empfelen

FurAway

Jul 07, 2025  on Shopify

Koala is the best and most user friendly bundle app I tryed. While it's missing some basic quality of life features like moving the tiers order around the quality support makes up for it, quickly opening feature requests and solving other problems one has quickly. For example I had a problem with the bundles taking time to load and Max from support swiftly solved my issue making the bundles load instantly.

EZ GARAGE CO.

Jul 03, 2025  on Shopify

I like the app but i recommend getting variant parts colors fixing and box fixing as it looks a little bit unprofessional. Also Max was of great help, shout out to max

My Store

Jun 30, 2025  on Shopify

Useful and it helps to make the store look proper, I want to mention their customer support that helps you step by step on any action you want to do, and I want to thank Gyte especially.

LightForce Laser Engraving, LLC

Jun 30, 2025  on Shopify

Wow! Koala is a super easy to navigate all-in-one bundle and volume app perfect for my store which focuses on customization. Louie was on hand to test set-up and ensure everything was running smoothly. I have custom coding in my product page which the app easily accommodated and Louie took the time to investigate. BIG advantage and after testing a dozen or so other bundlers this was the only one with all the features I needed. Easy. Simple. Effective!

Munderland

Jun 27, 2025  on Shopify

Everything runs smoothly and as intended. Gyte is always helpful in answering every possible question.

LANSIK

Jun 21, 2025  on Shopify

Thanks Alina for the immediate helps. The explanation was very clear and helpful. It helped me solved the setting up issues faced.

LaWi Designs

Jun 20, 2025  on Shopify

So far so good. Had a request for bundle review and Gyte was quick to respond. Thank you. can't wait to see how this pans out for me.

Memoriex

Jun 15, 2025  on Shopify

It's a new experience for our store to use Koala Bundles App and happy to have it. we recommended to others

Buxieshop

Jun 09, 2025  on Shopify

Easy to use app and also fair pricing. Customer service replies fastly and friendly. Gyte helped me and was very kind. Thank you!

Ultra Decking & Flooring Supplies

Jun 01, 2025  on Shopify

This app has helped us skyrocket our sales with volume discounts and product bundles! Setting up tiered pricing and quantity breaks was super simple, and the post-purchase upsells are a great bonus. The countdown timer and announcement bar really catch customers' attention. Plus, their live support team is quick and helpful. Highly recommended for boosting AOV!

Mediwell.hu

Jun 01, 2025  on Shopify

I just install the app, Alina was really kind and helpful with the setup! The app has a lot of futures and very customisable! Thank you!

Quilling Card

May 29, 2025  on Shopify

Support handled all my questions even before I finished the trial which has been wonderful. Between the fast support and ease of use on the app, can't recommend it enough. Bonus points that it works on our old, outdated theme which has been an issue in that past with other apps. Thanks to the fine folks at ProfitKoala!

Fitness Finders

May 28, 2025  on Shopify

Great app that allows bulk discount to a single product variation store-wide. Saves a lot of time and has a feature that many apps are missing. Shout-out to Max for supporting me and answering my questions quickly!

ProsCleaner

May 25, 2025  on Shopify

The user interface is intuitive and well-designed, allowing for efficient navigation and minimal training time

Op-Art Puzzles & Toys

May 25, 2025  on Shopify

Thank you Alina for assisting me through the set up of Koala. I know as I fine tune I will be in contact again. You have been very helpful.

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