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Customer reviews: Koala Bundles Volume Discounts

Develop by ProfitKoala

ProfitKoala helps Shopify stores increase revenue with AI-powered upsell & bundle offers. This review covers features, pricing, and real user experiences to help you decide if it fits your business.

Reviews (561)

Overall rating
4.9

What Merchants Think

Overall, merchants have given "Koala Bundles Volume Discounts" a highly positive reception. They appreciate the app's ease of use, extensive customization options, and the substantial impact on their sales figures. The customer support team is consistently praised for being prompt, helpful, and often going above and beyond to resolve issues. However, a few concerns have been noted, mostly related to technical glitches affecting store performance.

Key Strengths

  • Intuitive and user-friendly interface.
  • Highly customizable bundle and discount features.
  • Exceptional and responsive customer support.
  • Effective in increasing Average Order Value (AOV).
  • Seamless integration with store design and performance.

Common Concerns

  • Occasional technical issues causing significant sales impact.
  • Some users experienced difficulty replicating specific issues, causing frustration with support.

Final Thoughts

"Koala Bundles Volume Discounts" is widely regarded as a powerful tool for merchants seeking to increase sales through bundling offers. Despite some reported technical challenges, the app's comprehensive capabilities and outstanding customer support provide substantial value, making it a recommended choice for Shopify store owners.

ODIFORGO

Aug 19, 2025  on Shopify

Even if a customer only buys one item, their bundle credit is used up. You have to buy the most expensive version to use this plugin, which is a load of crap.

ZERO

Aug 18, 2025  on Shopify

Fantastic customer service, Gyte is awesome! Koala upsell has increased our AOV and helped decrease our Pick/Pack and last mile delivery charges as a bonus.

Belena

Aug 16, 2025  on Shopify

Au top, simple d'utilisation, live chat très réactif, louie m'a été d'une aide très précieuse, je l'en remercie !

Ecosand Romania

Aug 15, 2025  on Shopify

Works great, can be customised to look very good, needed some support over chat and they answered instantly!

Borabora Swimwear

Aug 10, 2025  on Shopify

Muy buena aplicación y muy funcional, la recomiendo y un buen precio para el valor que entrega al negocio

My Store

Aug 03, 2025  on Shopify

Outstanding customer service! I had a small issue with my bundle not displaying correctly, and their support team resolved it in under 2 minutes. Fast, friendly, and incredibly efficient—couldn’t ask for better help!

MAROA

Aug 01, 2025  on Shopify

Gran App para aumentar tus ventas funciona bien y es muy muy fácil de integrar en tu tienda de Shopify! De momento funciona muy bien así que la recomiendo

Husmortip.dk

Aug 01, 2025  on Shopify

Så nem at bruge, og fantastisk hjælp hvis man skulle få brug for det Og så hjælper det på salget af flere produkter

memberwear

Jul 24, 2025  on Shopify

Hallo, ein großes Dankeschön geht an Max. Er hat mich sehr dabei unterstützt meine App korrekt einzurichten und anzupassen. Vielen vielen Dank für diesen tollen Support und die schnellen Antworten. Ganz tolles Engegement! Herzliche Grüße, KS

EV8 Style | Custom Sneakers Personalized

Jul 23, 2025  on Shopify

Spent over 30 minutes building a bundle with different products, thinking I could connect each variant to its specific SKU so my supplier would know exactly what to ship. Turns out Koala doesn’t support that. It just applies a discount with no real SKU tracking. Total waste of time

Nature's Scent ®

Jul 14, 2025  on Shopify

Max was both super helpful and patient and helped me to understand exactly how to set up my discounts. Thank you so much Max :)

Akomoda

Jul 09, 2025  on Shopify

Muy facil de utilizar y amigable la aplicacion, Max del chat de servicio al cliente me ayudo en todo momento, muy agradecido por su gestion. la recomiendo total ! Saludos Akomoda muebles akomoda.cl

Mückenhelden

Jul 08, 2025  on Shopify

Sehr gute App, bundles funktionieren so gut wie immer Ohne Bugs und probleme + schauen am cleansten aus, support auch immer on top. Kann man nur empfelen

FurAway

Jul 07, 2025  on Shopify

Koala is the best and most user friendly bundle app I tryed. While it's missing some basic quality of life features like moving the tiers order around the quality support makes up for it, quickly opening feature requests and solving other problems one has quickly. For example I had a problem with the bundles taking time to load and Max from support swiftly solved my issue making the bundles load instantly.

EZ GARAGE CO.

Jul 03, 2025  on Shopify

I like the app but i recommend getting variant parts colors fixing and box fixing as it looks a little bit unprofessional. Also Max was of great help, shout out to max

My Store

Jun 30, 2025  on Shopify

Useful and it helps to make the store look proper, I want to mention their customer support that helps you step by step on any action you want to do, and I want to thank Gyte especially.

LightForce Laser Engraving, LLC

Jun 30, 2025  on Shopify

Wow! Koala is a super easy to navigate all-in-one bundle and volume app perfect for my store which focuses on customization. Louie was on hand to test set-up and ensure everything was running smoothly. I have custom coding in my product page which the app easily accommodated and Louie took the time to investigate. BIG advantage and after testing a dozen or so other bundlers this was the only one with all the features I needed. Easy. Simple. Effective!

Munderland

Jun 27, 2025  on Shopify

Everything runs smoothly and as intended. Gyte is always helpful in answering every possible question.

LANSIK

Jun 21, 2025  on Shopify

Thanks Alina for the immediate helps. The explanation was very clear and helpful. It helped me solved the setting up issues faced.

LaWi Designs

Jun 20, 2025  on Shopify

So far so good. Had a request for bundle review and Gyte was quick to respond. Thank you. can't wait to see how this pans out for me.

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