Max is very helpful. The app has a good design. It's easy to use. What I didn't like was that the first item in the product package is included in the upsell.

Great team and great app! Louie has been so helpful in getting an small issue fixed timely. We have seen a 17% increase in aov in just 7 days using the app for upsells!

Reliable and responsive customer support that not only resolves my issues quickly but also ensures ongoing assistance whenever needed

It's my first time creating bundle deal on shopify and it worked like a charm! Highly recommended

Really good app, I've been searching for one with all the right functionalities and this is it :) Support great too.

This app is very easy to set up and works perfectly. I was able to get started right away without any confusion. Everything is clearly laid out, and the user interface is simple and intuitive. Overall, a great experience!

Great app and customer service! Louie explained every details and helped me to solve all the issues.

Great service and so far a great product! I would like to be able to include randomly chosen products for the "10% OFF Bundle" style, but apart from that, an excellent app.

The app itself works flawlessly and is technically solid. Setup was straightforward and the bundles are displayed correctly in the shop. However, we find the pricing model to be unfair. The monthly fee is based on the total revenue generated through the app — regardless of whether an actual upsell occurred. Even single-item orders, which would have happened without the app, count toward the pricing tier. This quickly bumps you into one of the highest pricing levels, even if the app didn’t contribute much value in those cases. In our opinion, the pricing should be based on actual upsells — meaning from the second item onward, where the app likely had a real impact. Technically impressive, but the pricing logic just doesn’t make sense for smaller merchants.

The support team was very quick to help us resolve an issue that was being caused by our custom product template. They made the process very easy.

After struggling with other apps, this one was a breath of fresh air. The customization options are unparalleled.

As a novice POD store owner I had some questions about how to set up a volume discount. The support from Koala was very prompt and they provided the solution/s I was seeking. 5 out of 5 in my book, John Pettit

Max in the customer chat was super helpful. The app was easy to set-up and started working right away.

Koala Bundles has completely transformed how I manage discounts. The interface is intuitive, and the results are immediate. Bravo!

Max from their support is very helpful and helped me set up the app. I am looking forward to using the app!

Max was very helpful in helping me run tests on this system. Yet to use it going forward but looks good in the early tests. Good customer service.

Buena App!! y gracias por el ayuda de Max! fue muy claro y rapido en explicarme el sistema para adaptar el bundle a mis exigencias!!

"I haven't experienced such exceptional customer support in a very long time. Louie and Max helped me set up the Koala Bundle incredibly quickly. The service was fantastic - not only lightning-fast but also extremely helpful. Highly recommended for anyone looking for quality assistance!

Nice app, very fast and great customer support and one big shot out for Louie helping me with first offer launch :) Recommendations for sure!

This app is a lifesaver! The setup was seamless, and the support team went above and beyond to ensure my store looked perfect. Highly recommend!