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Customer reviews: Hulk Product Options

Develop by HulkApps.com

Reviews (1,896)

Overall rating
4.7

What Merchants Think

Merchants have generally expressed high satisfaction with the "Hulk Product Options" app, citing its significant impact on their online stores. Many appreciate the app's ability to handle complex product options and its transformative effect on product customization. The customer service is consistently praised for its professionalism, responsiveness, and ability to solve issues quickly.

Key Strengths

  • Exceptional and responsive customer support
  • Effective handling of complex product customization
  • User-friendly interface with drag-and-drop functionality
  • Multiple product option configurations and conditional logic
  • Quick resolution of technical issues

Common Concerns

  • Initial difficulty in understanding app features
  • Compatibility issues with Shopify discounts and themes
  • Subscription upgrade required for basic logic features
  • Minor UI quirks, such as showing $0.00 initially
  • Some delays in response and issue resolution

Final Thoughts

Overall, "Hulk Product Options" is a highly regarded tool for enhancing product customization within Shopify stores. Despite some minor issues, the app's robust features and outstanding customer support make it a valuable asset for merchants looking to offer tailored product options to their customers.

Mommy's Customs

Feb 06, 2025  on Shopify

This app has been amazing so far. I have been using it for about 6 months or so and it has changed my online store completely! Plus the customer service is fantastic, in my opinion. They are responsive and provide a step by step resolution.

designloungemöbel.de

Jan 13, 2025  on Shopify

Der Support von Hulk ist Klasse! Schneller Support auch bei programmiertechnischen Fragen und Spezialanforderungen. Nur zu empfehlen.

Posh Reels

Dec 31, 2024  on Shopify

I had issue and they was so helpful, friendly and resolved it very fast. I highly recommend this app :)

eSpecial Needs

Dec 10, 2024  on Shopify

We love the app. Our products are very complex and we have been very pleased with how it works. The support team has been great and responds very quickly to questions and assistance as we configure complex options. Thanks for everything.

artcoasterprinting

Dec 09, 2024  on Shopify

Apps are great , support is even better :) Was looking for some custom changes and was sorted within the hour!!

Forest Nine

Nov 30, 2024  on Shopify

its confusing, but with some time it works well, and the support is fast & reliable, and friendly, even at 2am.

HestiaBlinds

Nov 27, 2024  on Shopify

This plugin is very user-friendly. Beginners can seek assistance at any time, and the staff who answered my questions were very professional. Thank you very much for allowing me to quickly get started with this plugin.

MBC POWER

Nov 26, 2024  on Shopify

多くの機能が使えて、素晴らしい、特に、アシスタントの返信も早く、したいことを実行できる

Meslentillesdecouleur

Nov 17, 2024  on Shopify

Nous sommes très satisfaits de cette application ! L'installation est facile et le support technique très réactif ! Nous sommes ravis d'utiliser cette application pour notre second site sur Shopify !

Real Grass Puppy Potty

Nov 11, 2024  on Shopify

The whole team has been very accomodating since we integrated to Shopify, they always find a solution. Deepa especially today has resolved something troubling us for some time now, that even custom developers outside of this app were not able to help with. I have also since received additional support from the product manager of the app, who kindly provided assistance from developers on custom code very generously, again solving an issue that was causing us a lot of headache. They are truly a joy to work with, nothing is difficult. I look forward to working with them into the future. Thank you so much!

Charlotte's Web

Nov 10, 2024  on Shopify

Hi, we had a couple of issues with discounts and currency converting, Muaza helped set up the discount code box for us and it now works perfectly. He was quick to respond and answered all my queries well, great customer service

Real Grass Puppy Potty

Nov 07, 2024  on Shopify

The whole team has been very accomodating since we integrated to Shopify, they always find a solution. Deepa especially today has resolved something troubling us for some time now, that even custom developers outside of this app were not able to help with. Thank you so much!

GoEngineer Store

Nov 07, 2024  on Shopify

Every time I have an issue, Hulk is so responsive and helpful with testing very custom ideas. Thank you for being a great partner!

Buy Wall Art

Nov 06, 2024  on Shopify

I had an issue with pricing (it fully disappeared from the site) and the team at Hulk Apps was so helpful. They responded within a a couple of hours and restored everything back within a day. So grateful for their prompt response and consistent communication. Highly recommend this app for your website!

Emerald Dental Works

Nov 05, 2024  on Shopify

Hulk Product Options has been a staple in our Shopify store since the beginning. The customer support and service is unrivaled as well as quick to deliver a top tier resolution. Can't recommend the product and team enough!

Mark's Corpex

Nov 03, 2024  on Shopify

There are not enough good things I can say about the app. I have been using it on multiple stores for several years and it has helped our companies generate countless sales. Recently i updated a product with a very complex and conditions scenario and I had trouble completing the product specs, so I asked the customer service experts to help... well Juan and Chirag were the two who handled my issue and successfully went through meticulous troubleshooting and then fixing everything for me. I appreciate you all and I will recommend you to all who read this review.

Valet de pique

Oct 29, 2024  on Shopify

Lorsque l'application ajoute une option payante, alors les pixels de conversion ne lisent pas cette option. Ce qui impacte les campagnes de conversion. Dommage...

Millercare

Oct 13, 2024  on Shopify

Been using the app for a few months now. Used the support for the first time today and they fixed my minor issue in minutes. Muaza was very helpful.

Simply Kreative Designs

Oct 06, 2024  on Shopify

Juan did so much to help me out with figuring out everything, but for some reason my site is not showing the work we have done. I am not sure if it is supposed to take a little while to show up or not, but the amount of time we just spent trying to correct everything was a good while. I would hate to have spent all that time working on trying to get things to work, and it doesn't. I just need a way to personalize a text box to make certiain products customizable.

Canion K9 Gear

Oct 03, 2024  on Shopify

Very good app and helpful support. Only wish the texts could be localized since I'm using two languages on my site.

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