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Customer reviews: Sami Product Labels & Badges

Develop by Shopify

Reviews (906)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

LokkStokk

Aug 13, 2024  on Shopify

Haley was very helpful in answering any questions I had. Great little app to add badges and labels without having to change Theme code etc. Just using the Free version for now but may upgrade later. Awesome App!

Spice Platter

Aug 13, 2024  on Shopify

Happy with the app. Hope new features are launched soon. Prompt reply from the team. Got the issued solved. Must try app.

876 Worldwide

Aug 11, 2024  on Shopify

impresed with the app, does actually what you want--> to label products and the live chat feature is good for any support you need.

Skinska

Aug 11, 2024  on Shopify

Great app! It's easy to manage and make changes. The support team is very active, react and solve the issues quickly. Definitely recommend!

Neko.SG

Aug 10, 2024  on Shopify

I’ve just started using this app for a few days now, and I am thoroughly impressed with their customer support. In today’s world, where responsive and helpful support can make or break an app experience, Samita's service truly stands out. Whenever I’ve encountered any issues or had questions, their customer support team has been prompt, professional, and incredibly helpful. Whether it’s a minor glitch or a complex query, the support staff always provides clear, effective solutions. The live chat feature is particularly impressive—responses are quick, and the representatives are knowledgeable and courteous. The overall experience with Samita’s customer support has been stellar, reinforcing my decision to continue using their app. It’s refreshing to see a company that values its users and consistently delivers top-notch support. I highly recommend Samita to anyone looking for reliable and responsive service management with excellent customer care.

9906 Candle Co.

Aug 08, 2024  on Shopify

So far so good. Customer support is Great! I had an issue that was quickly resolved. Thanks to Haley

ORGANMASTER SHOES

Aug 06, 2024  on Shopify

I like this app as there are a lot of badges to choose from. If they don't have what you need you can upload your own badge easily. Also, easy to customize size of badge and location. Very good app. I do also want the sales price to show on my website - still looking for an app that can do that.

Bag Bliss

Aug 06, 2024  on Shopify

Haley is awesome! She help me a lot, though we need to figure out my request about trust badge in footer section that is still on hold. They will get back to me tomorrow as it was ended her shift already. Thank you!

The Alchemy

Aug 05, 2024  on Shopify

The support is fantastic and very fast. I greatly appreciate Haley's assistance in resolving technical issues and guiding me through the process.

My Store

Aug 03, 2024  on Shopify

The customer service is superb! The representatives are kind, responded promptly within work hours, and followed up if I needed any additional help. Excellent communication!

precocirico-stg

Jul 29, 2024  on Shopify

アプリ自体も便利だが、カスタムしているとうまくいかないことも多々ある。 (やりとりが英語ではあるものの)チャットCSが常時待機していて、そこのコミット力が異常に高い。 うそみたいに早いし、しっかり何とかしてくれる。

ShanPaulo

Jul 27, 2024  on Shopify

I'm thoroughly impressed with this app! Not only is it great, but the customer service is also AMAZING! Plus, it's very affordable. I highly recommend it to everyone!

Plastic Solutions (Aldridge) Ltd

Jul 17, 2024  on Shopify

The trial version of this app convinced us that it was very simple to use and allowed us to label products with critical messages such as...stock on order...and...end of line clearance. We will be upgrading to the full version. Excellent online chat function, too.

Fabrizia Cosmesi Naturale

Jul 16, 2024  on Shopify

Simple and intuitive. Useful app, even in the free plan, for creating labels to 'stick' to products in your e-commerce.

Materia Rica

Jul 14, 2024  on Shopify

It's the most effective and easy-to-use labels app, at a reasonable price. Outstanding technical service: kind, fast and resolutive. Thanks!

HaloSphere

Jul 10, 2024  on Shopify

The best app for custom badges and labels by far. Easy and intuitive to integrate, and the customer support is amazing!

indirimsepeti

Jul 10, 2024  on Shopify

It's really great. Very useful and practical. The support is terrific. easy to use. I have tested many programs and plugins and I have never seen anything like this before. The support is very fast and friendly. Congratulations, I wish you success in your work. indirimsepeti

LOHA custom

Jul 09, 2024  on Shopify

I think this is a very good plug-in. Even if there is a problem, they can reply to me quickly and answer patiently. This is a very good experience.

Planners Anonymous

Jul 08, 2024  on Shopify

Such a great app with AMAZING customer service, and on top of that it's very affordable. Highly recommended

Living Culture

Jul 04, 2024  on Shopify

This app is exactly what we need. The setup is simple and flexible. Customer support is quick. Recommend!

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