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Customer reviews: Sami Product Labels & Badges

Develop by Shopify

Reviews (1,037)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

VIDAN-Korea

Dec 29, 2025  on Shopify

We’re using the free version, but the required items can be fully handled with the free theme. There was an issue during the app setup process, but the support team resolved it quickly.

CaliGreenGold

Dec 23, 2025  on Shopify

Amazing app that did exactly what we needed. We have a shop that needed a custom label for each product type we carry, and the theme had limited functionality so we found SAMI PRODUCT LABELS & BADGES, and it's exactly what we need and then some. The customization is great, but their team is what sets them apart and makes them a 5-Star developer here on Shopify. Their team explained what I needed to do, and when I had trouble, they took over and fixed everything completely! Love this app!

Pituka Wear

Dec 22, 2025  on Shopify

Uma app com muitas funcionalidade, cada vez descubro mais possibilidades de como usá-la. O apoio é rápido e muito prestável. Obrigada especial à Joanna.

HDEW Cameras

Dec 22, 2025  on Shopify

Great app - have managed to move away from using multiple apps to just this one as it does everything we need.

GVRPREP

Dec 20, 2025  on Shopify

super cool app can do so much. love the fact that i have so much custom options. Assistance also greate

DiMarco Box

Dec 17, 2025  on Shopify

The support agent Lyla contacted me through the chat at exactly the right moment, right when I installed the app. I had a few questions and she helped me promptly. The app is very easy to use, and the support made all the difference. Congratulations to the team — I will most likely continue using the app.

Blomstra Home

Dec 16, 2025  on Shopify

J'utilise l'application Sami pour afficher des badges (labels) sur mes produits. L'application est facile à configurer. J'ai récemment rencontré un problème d'affichage sur mon thème, et le support technique a été incroyablement rapide et efficace. Ils ont immédiatement résolu le problème de visibilité, puis ont ajusté le positionnement et le padding (espacement) en quelques minutes après mes retours. Le résultat final est parfait sur mobile et ordinateur. Je recommande vivement cette application, non seulement pour ses fonctionnalités, mais surtout pour l'excellence de leur service client !

Natural-Fitness24

Dec 15, 2025  on Shopify

Die App ist in vielen Sprachen verfügbar und relativ einfach zu bedienen. Der Support per Chat ist schnell, sehr nett und hilfreich.

PRESSIE - Faux ongles 3D stylés

Dec 11, 2025  on Shopify

Haley is helpful & kind and patient! Cannot emphasize how their app is helping our business! Thank you so much

Sumira's

Dec 09, 2025  on Shopify

I'm pleased to report that the technical issue affecting the display of product labels on the site was resolved quickly and effectively thanks to the responsive support from the Samita team. Specifically, Haley was instrumental in handling the ticket. She demonstrated a deep understanding of the Sami Product Labels app and its interaction with our custom theme. The support was fast and efficient, minimizing any disruption to the site's user experience. The issue was fully diagnosed and a fix implemented on our theme within a few minutes of reporting. This experience confirms the high reliability and commitment to effective customer service from the Samita team, ensuring the continued seamless use of the app on our online store.

Mustalanka

Dec 05, 2025  on Shopify

diğer uygulamalarda sorunlarla karşılaştık ama bu uygulama iyi çalışıyor destek ekibi de hemen sorunu çözdü güzel.

Ms.Lova tan

Dec 04, 2025  on Shopify

Haley was very helpful and went above and beyond to help us to understand the right set up. thank you

URF

Dec 02, 2025  on Shopify

Haley and the dev team have been really helpful addressing the bugs that we encountered when setting up multiple labels for the products. The label feature and the label group feature are able to address our needs. You can also add css codes to alter the UI when needed which is crucial to our web store design.

Rackito

Dec 02, 2025  on Shopify

Quick support. Amazing features. Having a store with over 8 languages and different markets it's always hard finding fully compatible localizable addons. Everything we expected. :)

Kibemo

Nov 28, 2025  on Shopify

We’ve been using Samita Product Labels & Badges on our Shopify store to highlight products and bundles. The app is straightforward to set up and offers a variety of customizable badges that help items stand out. We ran into a minor issue with a new label not showing up, and their support team resolved it instantly. Overall, we recommend the app to improve product visibility.

The Boutique Of GòZo®️

Nov 27, 2025  on Shopify

Immediate response — within seconds it solved my problem. Amazing application, worth every penny, and the customer support is fantastic.

LBL Essentials

Nov 27, 2025  on Shopify

The support is incredible—fast, professional, and very supportive! They don’t just answer questions; they take the time to guide you through every step and make the whole experience smooth and stress-free. Truly impressive service.

Dekoorlight

Nov 26, 2025  on Shopify

I encountered some difficulties while setting up labels using this application, but thankfully, customer service representative Haley patiently answered all my questions. Ultimately, my problem was solved, and the labels look great.

Ciramel

Nov 26, 2025  on Shopify

Haley m'a aidé à résoudre mon souci car les étiquettes ne s'affichaient pas et elle a été très efficace !

Espayo Equestrian

Nov 25, 2025  on Shopify

The support you receive is so good! They are extremely fast and understand how to direct you easily. Hayley helped me set up my badges in minutes.

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