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Customer reviews: Sami Product Labels & Badges

Develop by Shopify

Reviews (1,073)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

Magicshine Bike Lights

Jan 19, 2026  on Shopify

非常迅速且准确的解决了我的问题,我从来没有用过这么好用的应用,十分感谢Haley 对我的帮助~~

Anxious Girlboss

Jan 15, 2026  on Shopify

Super effective app with multiple customization options, quick and efficient Customer Service. Haley helped me immediately when needed, while being extremely kind and understanding.

Charles Jeffrey Loverboy

Jan 15, 2026  on Shopify

App is simple and easy to use, and I'd highly recommend. I ran in to some small issues and the response from the customer care team was amazing, couldn't ask for more. They were quick and fixed the issue promptly. A great tool!

Yond

Jan 15, 2026  on Shopify

Great support. Joanna from Sami support solved my little problem in a few minutes. Recommend the app.

Las Águilas Perú Retail

Jan 14, 2026  on Shopify

The application is very practical, and the support was fast and efficient in responding to my inquiries. Thank you very much, Lyla.

Value Design Furniture

Jan 13, 2026  on Shopify

Hazel from Samlta provided clear explanations and helped me resolve my confusion efficiently. Excellent service.

Mountain Graphics

Jan 10, 2026  on Shopify

I was having issues with my badges and labels showing up, but the customer service team helped me within about 30 seconds, and the issue was fixed! Great experience!

SamAngel Original Arts

Jan 09, 2026  on Shopify

I am very satisfied with your service and app. As an artist, I have an idea of using labels on some pieces and it worked out great. Appreciate the time you took to explain how to use the app to make it beneficial to me. Thanks again.

OGLmove

Jan 08, 2026  on Shopify

I want to say that the customer service team for this plugin, especially Haley and the technical staff, have really spent a lot of time communicating with me and fine-tuning the details I requested. I am truly grateful for their dedication. I would give this plugin a perfect score of 100—it’s truly flawless. Thank you all so, so much.

Staple Baby

Jan 08, 2026  on Shopify

Great app, free plan does more than enough for what i needed. The customer support is so quick and helpful! Hazel was amazing to deal with.

Nurture & Growth

Jan 01, 2026  on Shopify

This app provides excellent options for store customisation. I did however run into an issue setting up a label for my product images, but Haley from Customer Support was so quick to resolve my issue. Definitely recommend this app for not only their fantastic additions to Shopify, but also their outstanding Customer Support.

VIDAN-Korea

Dec 29, 2025  on Shopify

We’re using the free version, but the required items can be fully handled with the free theme. There was an issue during the app setup process, but the support team resolved it quickly.

CaliGreenGold

Dec 23, 2025  on Shopify

Amazing app that did exactly what we needed. We have a shop that needed a custom label for each product type we carry, and the theme had limited functionality so we found SAMI PRODUCT LABELS & BADGES, and it's exactly what we need and then some. The customization is great, but their team is what sets them apart and makes them a 5-Star developer here on Shopify. Their team explained what I needed to do, and when I had trouble, they took over and fixed everything completely! Love this app!

Pituka Wear

Dec 22, 2025  on Shopify

Uma app com muitas funcionalidade, cada vez descubro mais possibilidades de como usá-la. O apoio é rápido e muito prestável. Obrigada especial à Joanna.

HDEW Cameras

Dec 22, 2025  on Shopify

Great app - have managed to move away from using multiple apps to just this one as it does everything we need.

GVRPREP

Dec 20, 2025  on Shopify

super cool app can do so much. love the fact that i have so much custom options. Assistance also greate

DiMarco Box

Dec 17, 2025  on Shopify

The support agent Lyla contacted me through the chat at exactly the right moment, right when I installed the app. I had a few questions and she helped me promptly. The app is very easy to use, and the support made all the difference. Congratulations to the team — I will most likely continue using the app.

Blomstra Home

Dec 16, 2025  on Shopify

J'utilise l'application Sami pour afficher des badges (labels) sur mes produits. L'application est facile à configurer. J'ai récemment rencontré un problème d'affichage sur mon thème, et le support technique a été incroyablement rapide et efficace. Ils ont immédiatement résolu le problème de visibilité, puis ont ajusté le positionnement et le padding (espacement) en quelques minutes après mes retours. Le résultat final est parfait sur mobile et ordinateur. Je recommande vivement cette application, non seulement pour ses fonctionnalités, mais surtout pour l'excellence de leur service client !

Natural-Fitness24

Dec 15, 2025  on Shopify

Die App ist in vielen Sprachen verfügbar und relativ einfach zu bedienen. Der Support per Chat ist schnell, sehr nett und hilfreich.

PRESSIE - Faux ongles 3D stylés

Dec 11, 2025  on Shopify

Haley is helpful & kind and patient! Cannot emphasize how their app is helping our business! Thank you so much

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