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Customer reviews: Sami Product Labels & Badges

Develop by Shopify

Reviews (1,010)

Overall rating
4.9

What Merchants Think

The app "Sami Product Labels & Badges" has generally received positive feedback from merchants. They appreciate its functionality, ease of use, and the superior customer support, with many specifically praising the speed and effectiveness of the technical assistance provided.

Key Strengths

  • User-friendly interface with a wide range of customization options.
  • Responsive and helpful customer support, particularly mentioned are team members Haley and David.
  • Efficient in resolving technical issues quickly.
  • Comprehensive free plan suitable for basic needs; upgrade options available for additional features.
  • Seamless integration without needing advanced coding knowledge.

Common Concerns

  • Occasional glitches with badge display on unintended sections of the website.
  • Time zone differences may delay support response for some users.
  • Some users experienced initial setup challenges which required further assistance.

Final Thoughts

Overall, "Sami Product Labels & Badges" is well-received due to its powerful features and exceptional support service. While there are minor concerns regarding technical hiccups and time zone communication delays, the app remains a popular choice for merchants looking to enhance their product displays with custom labels and badges.

Ms.Lova tan

Dec 04, 2025  on Shopify

Haley was very helpful and went above and beyond to help us to understand the right set up. thank you

URF

Dec 02, 2025  on Shopify

Haley and the dev team have been really helpful addressing the bugs that we encountered when setting up multiple labels for the products. The label feature and the label group feature are able to address our needs. You can also add css codes to alter the UI when needed which is crucial to our web store design.

Rackito

Dec 02, 2025  on Shopify

Quick support. Amazing features. Having a store with over 8 languages and different markets it's always hard finding fully compatible localizable addons. Everything we expected. :)

Kibemo

Nov 28, 2025  on Shopify

We’ve been using Samita Product Labels & Badges on our Shopify store to highlight products and bundles. The app is straightforward to set up and offers a variety of customizable badges that help items stand out. We ran into a minor issue with a new label not showing up, and their support team resolved it instantly. Overall, we recommend the app to improve product visibility.

The Boutique Of GòZo®️

Nov 27, 2025  on Shopify

Immediate response — within seconds it solved my problem. Amazing application, worth every penny, and the customer support is fantastic.

LBL Essentials

Nov 27, 2025  on Shopify

The support is incredible—fast, professional, and very supportive! They don’t just answer questions; they take the time to guide you through every step and make the whole experience smooth and stress-free. Truly impressive service.

Dekoorlight

Nov 26, 2025  on Shopify

I encountered some difficulties while setting up labels using this application, but thankfully, customer service representative Haley patiently answered all my questions. Ultimately, my problem was solved, and the labels look great.

Ciramel

Nov 26, 2025  on Shopify

Haley m'a aidé à résoudre mon souci car les étiquettes ne s'affichaient pas et elle a été très efficace !

Espayo Equestrian

Nov 25, 2025  on Shopify

The support you receive is so good! They are extremely fast and understand how to direct you easily. Hayley helped me set up my badges in minutes.

ome

Nov 24, 2025  on Shopify

Great app, great help from Hayley - she should absolutely be considered the star member of the team.

OMG Beauty Solutions

Nov 22, 2025  on Shopify

The app is very straightforward and does what it says with very minimal effort needed. I had support from Haley when I had an issue with my first badge, but they were awesome and had it fixed straight away :O)

Madd Gear Canada

Nov 19, 2025  on Shopify

Exceptional customer support from Lyla! We ran into an issue of our labels not appearing on our websites and Lyla was so quick to resolve our issue. The labels are such a great way to use as visual cue indicators on our websites especially during the holiday seasons.

Scale Speed

Nov 17, 2025  on Shopify

Works fantastic. Had a couple questions and quirks with my theme and support was fast and took care of it. Exactly what's needed to add that extra flair to products you want to draw attention to.

Vapingland

Nov 16, 2025  on Shopify

Great app with super helpful support! I had a small issue on my store and the team fixed it very fast. Haley followed up patiently and made sure everything was running smoothly. Excellent customer service and overall a very good experience. Definitely recommend!

花春酒造オンラインショップ

Nov 12, 2025  on Shopify

The support team is incredibly responsive! I received a reply and solution immediately after reaching out with a question. The variety of labels is excellent, and the setup process is surprisingly easy. I can hardly believe such a fantastic app is available for free! Thank you so much!

Joe Aventure

Nov 10, 2025  on Shopify

Great support! They answered all my questions very quickly and were super helpful. The team is open-minded and really easy to work with.

Adriana Chede Jewellery

Nov 10, 2025  on Shopify

Fast support and app works well - helps getting sale items very visible and informing clients of what they are getting! I recommend

DESH GSM

Nov 07, 2025  on Shopify

Sami Product Labels & Badges is an amazing app for adding eye-catching banners and labels to your products! I’ve been using it on my Shopify store for quite some time, and it has been absolutely seamless and easy to manage. What truly sets it apart is their outstanding customer support — always active, friendly, and quick to help with any issue. You can really feel that they care about their users and want to make everything perfect. If you’re looking to enhance your store’s look and highlight your products professionally, this app is a must-have!

Heartmade-INT

Nov 06, 2025  on Shopify

I’m really impressed with the support team! Whenever I’ve reached out for help, they’ve been quick to respond and resolve any issues. The team is efficient, friendly, and always provides a great experience.

DeFlare

Nov 05, 2025  on Shopify

This app is the best one out there by far! The customer service is unbeatable, they're patient and help us every step of the way to make things work. Haley and the development team were kind and helpful and helped us get things done that we couldn't do alone and they were able to do it in a timely manner. Extremely happy to work with them, we shifted from a previous app to this one and we made the right choice. THANK YOU HALEY!

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