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Customer reviews: SB Custom Product Personalizer

Develop by SetuBridge

Reviews (91)

Overall rating
4.5

What Merchants Think

"SB Custom Product Personalizer" appears to be well-received by users for its ease of use and extensive customization features, offering merchants an effective way to personalize products. The app is frequently lauded for responsive customer support, which many users highlight as a standout quality.

Key Strengths

  • Robust customization options including image uploads, custom text, and a variety of fonts, patterns, and colors.
  • Ease of setup and use, even for beginners.
  • Excellent customer support, often noted for its quick responsiveness and willingness to assist with issues and custom requests.
  • Enhances customer shopping experience by allowing personalized design on any part of the product.
  • Lightweight and does not impact site loading times adversely.

Common Concerns

  • Higher-tier features require additional costs, which may not suit all price points.
  • Initial setup might require some interaction with support for optimal configuration.
  • Occasional bugs reported, though typically resolved quickly by the support team.
  • Lack of certain requested features, which may necessitate searching for alternatives for some users.

Final Thoughts

"SB Custom Product Personalizer" is a highly valued tool for merchants looking to offer personalized products on their online stores. It’s praised for its versatile customization capabilities and outstanding customer support. While there are some cost considerations and feature requests that remain unaddressed, the app remains a popular choice for those prioritizing strong support and user-friendly design capabilities.

Country Club Place Embroidery

Dec 29, 2024  on Shopify

Custom Product Design Studio has been the best option I have been able to find for our store. It is very easy to setup, cost effective, and the support team will go above and beyond to ensure you are happy with their app - including a little custom coding to see your needs.

TRENDYBAY

Dec 23, 2024  on Shopify

It is one of the few print-on-demand apps that can fit our company's products, and it is easy to set up and use. Thanks to the support team for their patience and guidance!

AuchShop

Dec 23, 2024  on Shopify

Strong editor, focused mostly on multi-object placement that includes user-driven manipulation of text, stickers, colors, etc. I recommend this for those of us wanting to provide maximum design freedom to the customer while maintaining control of what the customer is capable of doing. The customer-facing UI feels like a typical simplified graphic editor similar to Pixelmator but stripped down to whatever options you choose for the user to have, and this is perfect for layered designs that customers want to make on-screen. There are no bounding boxes or static text fields, so all custom text will be placed by the user during customization as well as any uploaded or preset art you've got for them. Text objects must be created by the user independent of your preset. Since this one didn't quite suit my needs at the moment, I'll be trying something else, but there is a real advantage here to a few of the features I've seen here: - Vectorized exports (assuming it does not include the background) - Instant support - Stencil & art collection organization - Quick loading Suggestions: - Implement bounding boxes to limit appropriate object locations - Create a static text object driven by user text input that fits within a defined bounding box - Background removal for uploaded art - Remove 700x1000 aspect ratio limit on masks - Allow for the addition of help tags in the customer UI

Custom Cup Factory

Dec 18, 2024  on Shopify

We've been looking for an easy way to add customization to our products, and this app has been perfect. As this was our first time implementing something like this, we had a couple problems, but the support team was incredibly helpful and guided us through the entire process!

AZ Print Factory

Dec 15, 2024  on Shopify

seems to work well, I like it so far. Do need to contact support to get my sizing variants to work right, seems responsive and willing to help. So far, so good.

EinsEinsZwei

Dec 11, 2024  on Shopify

Best Team. Super Support und schnelle Antwort. Wird alles sofort umgesetzt.

ohyeafab llc

Dec 04, 2024  on Shopify

Great product easy to set up and easy to use customer service is top notch help me with a simple add-on highly recommended

My Store

Nov 25, 2024  on Shopify

Exceptional customer support! The team at Customer Product Designer Studio went above and beyond to resolve my issue. Their communication was swift, and their response time was incredibly fast. Highly recommend this app and their top-notch support team!

N R D R

Nov 21, 2024  on Shopify

Quick turnaround time issue was fixed within ten minutes. A+

My Store

Nov 18, 2024  on Shopify

Winkel van Katoen

Nov 17, 2024  on Shopify

This app works great! I was able to set everything up as an amateur in development. When using it, I only found out that I was missing something. On enquiring with support, they offered to develop it specially for me. I never expected that answer. And the results are super! I can recommend this app to everyone!

DWO Services Printing

Nov 16, 2024  on Shopify

useless

SAS N&S Créa

Nov 13, 2024  on Shopify

ok en train de tester l'application

iCase

Nov 10, 2024  on Shopify

¡Amazing product! Support is incredible and always responded. Totally recommend it

Doro Laser Engraving

Nov 07, 2024  on Shopify

I have loved this so far. Support has responded at the latest within 24 hours, oftentimes faster. This app has really helped me design my Laser Engraving website and offering the customization options similar to other giants in the industry like Yeti. Looks very professional and love it. Support has been able to walk me through so much and be helpful with walkthroughs and screenshots. I look forward to continuing use of this app!

123t Australia

Oct 21, 2024  on Shopify

Great Product, Had quite a few little bugs to start of with but support is fantastic and just explained the issue and they fix it every quickly. Great to work with such professional people. Highly recommend.

AKC UNITED

Oct 15, 2024  on Shopify

Best app so far. Outstanding customer service. Fast resolution, very helpful.

INSPIRE CREATE

Oct 14, 2024  on Shopify

Product Personalizer Studio is an absolute game-changer for online shop owners! The app offers an incredible range of customization options, allowing customers to easily create their own unique designs on a wide variety of products—from t-shirts and mugs to phone cases and more. The flexibility it provides, with features like image uploads, custom text, and a wide selection of fonts, patterns, and colors, truly sets it apart. What makes it even better is the ability to design on any part of the product, giving customers full creative control. Plus, it's super easy to use on any device, making it accessible and convenient for everyone. And let’s not forget the excellent support team—always responsive and ready to help. If you're looking to elevate your store with personalization features, this app is a must-have!

Bauernschurz.com

Oct 10, 2024  on Shopify

Very good customer service!

Timbertale Studio

Oct 06, 2024  on Shopify

What an easy to use app and it gives you so many options for your customers to customize my products. Like any new app to work with there are some things I had to learn on how it works. I worked with support a few times and they were constantly there to help and were very fast. Jay is awesome! I am looking forward to implementing this across all my products.

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