I've been working with app for a while now. I really don't know if this app is just conflicted with my theme which is Flow or if the app is just has bugs. When I try to upload image for clipart they don't load or appear not to load. The load indicator looks like the image are trying to load but takes forever. I just end up exiting. When I pick it up later another day then some appear to have loaded in the editing software. When I go to the website to test if I can select the image nothing appears the category shows up but no images appear. Tech support seams to originate in India so the times at night that I work on the website I really do get any help. I really don't understand the glowing review as my experience has been very disappointing. I hope management reads this and address the issues so that I can provide a more positive review. I would really like the program to work well for me but I keep running into a brick wall. Update: Things are starting to work but I haven't do anything different. Hopefully they will continue to work. I am continuing to update images. If thing continue to work I'll update my rating. to 4 stars

So far so good. I was having trouble getting my variants to sync with the customizer app so I reached out to support. They went in and fixed it for me. Just added it to the website so we will see what the customers thing but as far as support goes, they have been great.

SB Custom Product Personalizer is so detailed with necessary options to express your unique ideas for you and your customer unique style. if any problems arise SB Custom Product Personalizer custom service is a click away, they are surely to walk you thought to correct any issues. this app every simple even though i needed help now I'm confident in starting my business and watching it grow with the support of SB Custom Product Personalizer thank you for creating this app for growing business owner

Had a great support here. Really friendly and fast. App gives a great plus for customer experience and designing own product in a easy way.

Nice App , Easy to setup and User Friendly , First class support for the customer support team. We will get Instant replay form the customer support for any help that we need. When compare to other apps Price is Cheaper, User friendly and we have very good support.

The plugin was a great first experience on the store and the customer service was very enthusiastic.

On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.

I installed the app to see if it will work for my store. They said if something is wrong they will give me a refund directly. The app didn't meet my needs, I uninstalled it shortly after but I still need to pay them for this.

Great app with great support - the customer design interface looks much better than the app I was using. Pretty easy to set up and once you get going its very simple to set up your products

So far, so good! Jay really helped me out with setting everything up, and I couldn’t be more pleased. The app is lightweight and straightforward—no unnecessary clutter or features to confuse you. It’s exactly what I was looking for to personalize my Shopify shop. Now my customers can easily add names, pictures, clipart, and more to their orders, making their shopping experience truly unique. It’s simple to use, efficient, and doesn’t slow down my site, which is a huge plus. Highly recommend it to anyone looking to add a personal touch to their products without any hassle!