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Customer reviews: Printful: Print on Demand

Develop by Printful

Reviews (7,497)

Overall rating
4.7

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

Margaret Ringia Hart

Apr 19, 2024  on Shopify

Very easy to use and incorporate with my Shopify site. I have also been very happy with the quality of the products and speed of delivery that I've purchased as samples. Highly recommend!

Ranch

Apr 19, 2024  on Shopify

Es muy buena la aplicación. Deberían posibilitar el envío a la tienda desde el menú de diseño. Las variantes deberían automatizarse para los distintos tamaños de wall art.

Joshua19collection

Apr 19, 2024  on Shopify

Top Choice for Print on Demand (POD) Services. I have been thoroughly impressed with Printful's comprehensive service offerings. Their seamless integrations with other platforms enhance the user experience, making it both convenient and memorable. Additionally, their customer service is outstanding, further solidifying my commitment to using Printful for the foreseeable future. Highly recommended!

Kimba Inc

Apr 19, 2024  on Shopify

So far it is pretty simple to use. Really fun creating product designs. Also, fairly simple to create product and import to your store, ready to sale.

Kristin's Krafty Things

Apr 18, 2024  on Shopify

I have been using Printful for a while, and I have only had 1 incident where there was a print error. Customer service was fast and responsive and resolved the issue right away - top notch! The print quality on all the items is excellent, color is amazing, and overall good quality merchandise. I do not sell t-shirts and clothing - I focus my products on tote bags, pillows, blankets, notebooks and stationary items that feature my art. So I don't have experience with their apparel, just the home goods and accessories. I would like to see more model options with their mockups, but the ones they have are good for most of the products I use. My biggest complaint is lack of diversity of models - a large burly man modeling a dainty flowered blanket doesn't work! I would like to see both men and women and children model options (boys and girls) and variously colored people for each product, for example - not just one person that doesn't represent or reflect what I'm printing. Overall, I am very happy with Printful. Great customer service, quality print, and quality products.

My Store

Apr 18, 2024  on Shopify

Just learning and navigating This is how I feel right now, once I get used to the workflow I may have a higher star rating.

Cody Trade Designs San Francisco

Apr 18, 2024  on Shopify

very expensive and the print work is ok. times for printing are also very long compared to other print on demand and with the high prices it's only if you cant find it somewhere else for cheaper and faster. also the quality of the products your able to all over designs on is cheap cheap like badly made. I love something that is like really high quality that I could justify the price you pay with these guys

Faith Products

Apr 17, 2024  on Shopify

Easy to use with the best printed designs. Prints look just like my actual designs! Keep up the great work.

Quantum Vintage

Apr 17, 2024  on Shopify

I find the website's interface visually on-point and really user-friendly especially when I need to make additional revisions to any of my images before I port to my store. Beyond that, it's a cool process. The only other thing I can think of is perhaps adding standard-sized writing paper or envelopes to your stationery collection.

Goodfellas

Apr 17, 2024  on Shopify

Mis sincronizaciones no funcionan de la mejor manera. Y encuentro poca unformacion para resolverlo. El resto super bien.

Caawazi Marketplace

Apr 17, 2024  on Shopify

Some extra key strokes needed while working with Shopify, but overall good. Would recommend to others.

mysticalcherry

Apr 16, 2024  on Shopify

I have to say that this Printful is truly exceptional. The quality of their products is unparalleled, and it's evident that they put a lot of effort into ensuring that their customers receive only the best. What sets them apart, however, is their customer service. It's evident that they value their customers and are willing to go above and beyond to ensure that they are satisfied with their purchases. Whether you have questions about a product or need help with an order, their team is always there to help with a smile on their face. It's rare to find a company that truly cares about its customers, but this website is one of the few that does, and I couldn't be happier with my experience. and accommodating.

Past Lives' SkateboardS

Apr 16, 2024  on Shopify

I seem to have a lot of issues working between the two apps unlike others that mesh without login issues and i can work seemlessly.

Grand Emperial Merch & Apparel

Apr 16, 2024  on Shopify

good company easy to us , would like to be able to custom design or have a team available,need more promos and add more items

9ja Pop Art Custom T-Shirt/Wearable Art Store

Apr 16, 2024  on Shopify

I would recommend Printful to other store owners. I like the way it integrates with Shopify. I also like the quality of product it generates

AnatomyLife Shop

Apr 16, 2024  on Shopify

Naja, technisch gesehen ist das Angebot gut, jedoch sind die Preise insgesamt zu hoch. Zudem variieren diese. Plötzlich erfolgt der Versand nicht mehr aus europäischen Lagern, sondern aus den USA, mit einer Lieferzeit von vier Wochen und höheren Kosten, obwohl die Einstellung auf Versand nur aus Europa festgelegt wurde. Dadurch wird das Geschäft plötzlich unprofitabel. Stellen Sie sich vor, Sie haben genau kalkuliert: Ein Gewinn von 5€ pro Artikel, Sie skalierten hoch auf 1000 Artikel pro Tag, und dann verschickt Printful plötzlich aus einem anderen Land, wo der Versand teurer ist, und zehrt die gesamte Gewinnspanne auf. So wird aus einem Gewinn von 5000€ schnell ein Verlustgeschäft. Daher funktioniert das Modell möglicherweise für kleine Unternehmen, die bereit sind, hohe Preise für geringe Mengen auf Plattformen wie Etsy zu zahlen, und davon profitiert Printful gut, indem es an diesen 'kleinen Fischen', die weniger Erfahrung haben, verdient. Wenn man jedoch skalieren möchte, ist Printful einfach zu teuer und in Bezug auf die Preisgestaltung zu unzuverlässig. Gewinne können schnell zu Verlusten werden, da Printful einfach den Versandort ändert und dadurch den Preis für die Produkte erhöht. Es werden einem auch zunächst günstigere Preise angezeigt, auch beim Versand, und später bei der Ausführung der Bestellung stellt sich plötzlich ein 10-20% höherer Preis heraus, was genau unserer Gewinnspanne entspricht, die Printful dann aufzehrt. Auch die Produktqualität variiert, da von verschiedenen Druckereien versandt wird; mal ist die Qualität besser, mal schlechter. Printful agiert nur als Vermittler, der viel Geld einnimmt und die Technik zur Verfügung stellt. Es ist empfehlenswert, direkt über eine Druckerei zu gehen, da dies mindestens 20-30% der Kosten spart. Wir haben Printful mit vier unterschiedlichen Shops getestet und festgestellt, dass es wohl am sinnvollsten für Verkäufer auf Etsy oder ähnlichen Plattformen ist. Aber eine Skalierung ist unmöglich, da unsere Marge auf 10-20% fällt, wenn wir in großen Mengen produzieren, und diese 10-20% frisst Printful wieder auf. Daher, wenn Sie vorhaben zu wachsen, versuchen Sie, direkt auf einen anderen Partner zu setzen, denn einmal bei Printful mit 5000 Produkten angebunden, wird es sehr schwer, zu einem anderen Anbieter zu wechseln. Dann bleiben Sie bei Printful und können nicht skalieren.

Jesus Saves. Clothing + Collectibles

Apr 15, 2024  on Shopify

Overall, very good service and products. Have had issues with mugs arriving broken three times out of 6 orders.

Blue Cava

Apr 12, 2024  on Shopify

Great quality products and prints look great. Just not enough of the products I want to sell. Need more options for home goods. Such as, hand towels (Poly/cotton), dinner plates, serving utensils. Prices are a little high but they do have great print quality for the price.

Kranos Art

Apr 11, 2024  on Shopify

So far, so good! I've got some products going and I am having the hang of it. I am going low budget with my fashion project and being self-taught helps a bit (also having a CS background helps a lot). I am looking forward working with Printful's API to adapt the product descriptions with my store's theme, but that's another topic. Keep up the good work Printful, you guys are helping a lot of people put out new fashion in this internet era.

COOOL CATS

Apr 10, 2024  on Shopify

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.

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