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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,373)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Mainstream-AppleValley

Jul 04, 2024  on Shopify

My support person, Miles, has been super helpful with getting myself and my business ready to go with Notify Me! It's been very easy and I am SO happy with how it looks on my shop. This feature is a big deal to my customers and I'm so happy to have the data about what my customers want more of from my store!

BALOU

Jul 03, 2024  on Shopify

The team at Notify were extremely helpful and and quick to resolve my query I needed help with! There was no hassle and no need for repeating my query when I spoke to someone new, extremely efficient!

Cira Nutrition

Jul 02, 2024  on Shopify

Easy to use and if you have any troubles the customer support team is EXTREMELY helpful. Thank you Miles! :)

Finest & Friends

Jul 02, 2024  on Shopify

Recently downloaded Notify Me! My experience with customer service was great. Really easy to communicate with and they're quick to respond.

Frebano

Jul 01, 2024  on Shopify

Prompt Service, great App. Shout out to Mason for helping us out with our doubts on the dashboard. Cheers.

MELT by Melissa

Jul 01, 2024  on Shopify

Truly top notch customer service! Really grateful for the consistently speedy response time, the full troubleshooting of areas I was struggling in with set up, and the extra support to get the app completely streamlined. It's not often enough that chat bubbles are this helpful so I'm really grateful.

Liberty Faire

Jun 30, 2024  on Shopify

Setareh was extremely helpful in setting up my Notify! app! I only needed the basic service right now, but I'll definitely use their other services when the time comes! Top-notch customer service!!

woodbold

Jun 29, 2024  on Shopify

Sehr hilfreiche App. Bietet einen guten Kunden Support. Melika hat mir bei der Einrichtung geholfen und alle Fragen schnell beantwortet.

ætla

Jun 28, 2024  on Shopify

Mason has been very helpful and patient with me while setting up our notifications, buttons and placements etc, even after i changed my mind many times. It's looking good! we haven't had customers use the sytem yet but so far so good and i think it will be a very useful tool for us!

Amai Amara

Jun 27, 2024  on Shopify

This app is fantastic. I had a theme compatibility issue and they fixed it within 12 hours. This app keeps our sales going even if we sell out and our customers love it. Shout out to Miles for helping us onboard the tool!

Farmer Bailey Inc.

Jun 26, 2024  on Shopify

We are very happy with the Notify Me! app in general. It is a useful tool for us and our customers, and helps us gauge demand for future product ordering. The customer service accessed through Chat is a valuable addition, and representative Mason was very kind as he assisted with with an Export (while the function was broken in Dashboard). Thanks Mason!

Bamyum

Jun 26, 2024  on Shopify

The customer service team is excellent. They found the error and fixed it immediately. Many thanks for everything.

Wildlife SOS Emporium

Jun 26, 2024  on Shopify

Really like how easy and quick to install on my shopify store. Recommend anyone that have out of stock or pre order items.

2D Figure Painting

Jun 26, 2024  on Shopify

I had a fantastic experience with the Notify app! Their customer service 'Nareh' was exceptional—prompt, knowledgeable, and very friendly. They resolved my issue super fast and did it all remotely, which was incredibly convenient. I highly recommend them for their excellent service and effective solutions!

Rendyr

Jun 25, 2024  on Shopify

This is probably the best customer service I have ever experienced on any Shopify app. Mason reached out directly after downloading the app to ask if I needed any help. I highly recommend this app and team!!! :)

Saturdays Gold

Jun 25, 2024  on Shopify

I have been so impressed by the customer support! When I first installed the app, I hesitated to leave a review until I could honestly do so. I have reached out for help twice now and each time I have received an immediate reply, a solution to the problem, AND they have offered to improve something else they noticed on my site. Very very impressed!

Lifters Wear

Jun 25, 2024  on Shopify

Hasti did great. We just installed the app and she directly contacted us with all her knowledge we set up the app in 3 minutes:)

ziippup

Jun 25, 2024  on Shopify

This app works seamlessly for restock alerts and pre-sales. And the support is fantastic. I had issues with my sold out buttons and Miles from the Notify! team went out of his way to fix it. Can highly recommend!

DEOS

Jun 24, 2024  on Shopify

Amazing customer service, very easy to setup app, I wish all Shopify apps were managed and built like this!

SZIA SKIN

Jun 24, 2024  on Shopify

The customer service of this app goes above and beyond to ensure your experience using the app is perfect. Setareh was extremely helpful in setting up my pre-order button and even helped change the colors of the pre-order badge to match my site's color theme. The great thing is that you don't have to reach out first, customer service is notified when you make a change so they are there to help right away in chat. I would highly recommend using this app for pre-order and out-of-stock lists.

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