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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,426)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Fictional Alchemy

Apr 25, 2024  on Shopify

Setup was really easy, and the few questions I did have about some settings were answered efficiently and fixed with no issues at all by online customer chat support who were really great! I love how customisable it all is, and the Coming Soon/Countdown with automatic switching to being open for PreOrder is fantastic. Highly recommend based on my experience so far! :)

MONITO BOUTIQUE

Apr 24, 2024  on Shopify

bad bad bad, as a system programmer I have to say that this app is not a complete app that give you the alternative to configure a partial payment of total amount. excluding tax and shipping. text label are not relationated to the correct orientation of customers to omit posible mistake. and payments methods are limited. Asking for help to support is not to much confortable because giving them the errors of system they correct it but damage other things in the page and don't give you the confidence of have all as spected.

Good Vibe Galaxy

Apr 24, 2024  on Shopify

This is an excellent preorder app, suite with good UI/UX, making it easy for website administrators to operate. It has complete preorder functions and the key point is that the customer service response is very fast and professional! It is highly recommended for merchants who have pre-order requirements in your business.

Réelle Paris

Apr 24, 2024  on Shopify

J'ai rencontré un problème sur cette application et l'équipe m'a apporté un soutien rapide et efficace. Ils ont su répondre à mes questions et le problème a été résolu en quelques minutes.

Chill Flame Candle Studio

Apr 23, 2024  on Shopify

Great app and support team. Very customizable feature and if you have any troubles or wishes to change anything- just text support and they will fix it within a day. I was veeeery surprised by that. 5 stars

ALONGE

Apr 23, 2024  on Shopify

The app lives up to your expectations, functioning smoothly with an incredibly easy setup process! Above all, the team's support is truly outstanding—they're always prepared to assist. Don't hesitate, give it a try!

Peppamint

Apr 22, 2024  on Shopify

Definitely my favourite pre-order app so far after trying a few and being unsatisfied with the features. I love PreOrder Globo as you can schedule your products to drop at a specific time, and close at a specific time, and it automatically saves to your current timezone (whereas with previous apps I’ve had to do this all manually and in a different time zone). I also love how easy it was to install and set up and needed very minimal help from the support team. However, when I did need help, Rosie was very efficient and quick to respond to my needs. Highly recommend this Pre-Order app for your business, and just know the support team are quick and happy to help you ☺️

OMG Swim

Apr 20, 2024  on Shopify

The customer service is excellent. They are fast and will take care of anything you need through the chat pretty quickly.

NINIQUE

Apr 19, 2024  on Shopify

Great app! Customer service is friendly and efficient, happy to accommodate any queries you may have. Would recommend.

WMARK.no

Apr 17, 2024  on Shopify

Super app, easy and fast self served setup. No coding needed or support instal. However, if you have any questions, the support is super fast and helpful :)

Richlylive

Apr 16, 2024  on Shopify

A good software determines its lower limit, and an excellent team determines its upper limit. This is a software with a very high upper limit. Their team really shocked me, especially Rosie, she is really dedicated. , the words "patient and careful" are no longer enough to describe her. I am very lucky to have chosen PreOrder Globo. This is a great experience.

Macqlo

Apr 12, 2024  on Shopify

We sometimes have problems, but the Globo support team is always helpful, responds so quickly, and solved the isuue right away!

Sunshine Caps Co.

Apr 10, 2024  on Shopify

I have been using this app for re-stock alerts for a while now and have been very happy with it. I just set up pre-orders for the first time and needed some assistance from customer service. Rosie was quick to respond and made all the necessary changes to customize my product pages perfectly. Thank you!

Sutra Silk

Apr 08, 2024  on Shopify

Easy to use app, customisable and works as intended. Customer service is amazing too. Solves your problems immediately!

ClutchLoop

Apr 06, 2024  on Shopify

I've used GLobo for a few months and I ran into some things I could not figure out. heir support team fixed EVERYTHING immediately.

TECHNICAL SERVICE ONLINE STORE

Apr 05, 2024  on Shopify

私たちは日本でECサイトを作っています。 アプリは日本語に対応でき、問い合わせのチャットも日本語で対応してもらえました。チャットの対応スピードは速くはありませんが遅くもありません。その日のうちに解決しました。 またこのアプリは、自由にCSSを操作できるので気に入っています。

t2.is

Apr 04, 2024  on Shopify

If you are looking for a preorder/back in stock app with multi language support and super customer service you have found it! PreOrder Globo | Back in Stock is working perfectly in our store.

DeluxeCare

Apr 03, 2024  on Shopify

Super fast and effective support. I had problems with the app and everything was solved to perfection and super fast. Communication was perfect from start to finish.

Leven op Bali

Apr 02, 2024  on Shopify

I would definitely recommend this app. It just works perfect, it does what it promises to do. For my website I needed both the Pre-order button and Back in stock alert button and both work perfect. Their support is amazing, Rosie did a perfect job with solving all my issues!

KombiLife Australia

Apr 02, 2024  on Shopify

PreOrder Globo is very helpful for our business where we have long lead times from Europe to Australia - we know the stock is coming but it may be still 12 to 16 weeks away. Pre-Order allows our customers to place a small 10% deposit to secure allocation of in-demand items. The week before arrival the balance 90% is easily collected and goods can be immediately leading to greater customer satisfaction. Well done Globo. PS we also use Globo Product Options which is excellent.

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