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Customer reviews: PreOrder Globo | Back in Stock

Develop by Shopify

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,573)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Modern Grace

Sep 02, 2025  on Shopify

Awaken Community

Sep 02, 2025  on Shopify

downloaded the app today, still have to use it and see how it works when in use. but I have to give these guys a 5/5 for their service, super prompt and great assistance!! just based on this I would already recommend!

pearlcode

Sep 01, 2025  on Shopify

The team was very responsive, patient, and professional. They investigated everything carefully, kept us updated, and solved the problem completely. I really appreciate their clear communication and the fact that they involved the dev team quickly when needed. It gives me confidence to keep using the app knowing that support is reliable and effective. Highly recommended!

Maegen Homeware

Aug 29, 2025  on Shopify

Henry was super helpful and prompt. Great service

Vandem Longboard Shop UK

Aug 27, 2025  on Shopify

Great support, thanks Sarah!

Solvil et Titus Singapore

Aug 27, 2025  on Shopify

mjuks GmbH

Aug 26, 2025  on Shopify

Great Support

Monkey Lady

Aug 25, 2025  on Shopify

very fast customer service. The app works great for my store, many items sold out quickly, and customer can now pre-order the item first and pay partially, that function is what I want.

L'Occitane El Salvador

Aug 25, 2025  on Shopify

Very good application, it meets expectations when we want to place a product as pre-sale or soon to be available, easy to configure

HumanFood

Aug 24, 2025  on Shopify

Support for the app has been great so far, Sarah has been a huge help in us feeling confident in quick questions and fixes.

Brittany Cohen

Aug 23, 2025  on Shopify

henry was great with customer support!

Kasilia home

Aug 22, 2025  on Shopify

Très bonne application ! Un grand merci à Henry pour son efficacité à toute épreuve !

Solsona Swim

Aug 22, 2025  on Shopify

Friendly and super helpful chat.

Magician Ebikes

Aug 21, 2025  on Shopify

helpful, patient,professional!

LUPITU

Aug 21, 2025  on Shopify

Perfect APP. Tey are always there to help to make improvement and changes any with detail i need. Thank you PreOrder Globo App

Thousand Fibres

Aug 19, 2025  on Shopify

Great Support & Easy Setup Really pleased with the Globo PreOrder app so far. Henry from the support team was super helpful — he quickly resolved an issue I had with payment options still showing on the product page. The app is easy to use and does exactly what I need. Highly recommend!

CasaFenix

Aug 19, 2025  on Shopify

The app is brilliant, we use it for pre orders of OOS items. There have been a number of times I have contacted support and the replies are always instant and the fix is found in moments and often done for you. Very clear guides etc. Support from Henry today was spot on, minor issue fixed in seconds, thank you.

Emzi Paris

Aug 19, 2025  on Shopify

Very happy about the plugin and even more about the customer service ! They make CSS customization on-demand and they are very quick and friendly.

Uneek Poultry

Aug 19, 2025  on Shopify

Works very well and customer support is quick to reply. Its helped us keep sales ticking over as stock levels fluctuate.

Huskke & Co

Aug 19, 2025  on Shopify

A really useful app that's easy to operate and integrate. Thank you to Rosie from customer support who is always on hand to help with any teething problems. She's incredibly efficient and supportive. Overall we recommend this app and it's helping with the advance of our small business.

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