Pre-Order Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: PreOrder Globo | Back in Stock

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,622)

Overall rating

4.9

5

1,006
4

35
3

3
2

3
1

15

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

Responsive and helpful customer support, especially praised for handling issues promptly.
User-friendly interface that simplifies the setup and customization processes.
Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
Cost-effective, often compared favorably against more expensive alternatives.
Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

田中商店

Dec 05, 2025 on Shopify

Very fast action!Thank you Globo team!

BOLD

Dec 05, 2025 on Shopify

We had installed the PreOrder App and ran into some challenges with implementation, then the plugin offered a chat support option. I never expect much from support, but this was different! Helen was a legend and helped me to fix the issue and get going with my PreOrders super fast! An experience like that set a very good start and knowing that there are some amazing people on the other end willing to help! Thanks Helen and thanks Globo for this amzing experience!

CORRECT Official Online Store

Dec 05, 2025 on Shopify

特定の日付からの予約注文を指定し、予約日までのカウントダウンを設定していたのですがその表示ができずチャットサポートを利用しました。アプリに詳しくなくても翻訳の日本語対応が可能なチャットがあり、担当のヘレンさんにスムーズにご対応いただき大変助かりました。ありがとうございました。

portier USA

Dec 04, 2025 on Shopify

excellent!

Curly Secret

Dec 04, 2025 on Shopify

We have been using this app for a long time. And we love it! Their support team is also always very fast and helpful. Would 100% recommend!

CO. the collectible store

Dec 04, 2025 on Shopify

Platatac

Dec 04, 2025 on Shopify

Been using this app now for five months, at first only the back in stock notifications. However, we were configuring our first presale product range release tonight and encountered a small issue with our theme. Connected with Helen via chat and within a couple of hours the problem was completely resolved. Thank you for your prompt attention, Helen. The app is easy to use and understand and it gives us greater confidence in the app when the team provide such great support.

neomamaism

Dec 04, 2025 on Shopify

I got a reply right away after asking my question. The support was excellent.

Cupa

Dec 03, 2025 on Shopify

Muy buena atención

The Evangelical Catholic

Dec 03, 2025 on Shopify

Flawless Response.

Sane Shop

Dec 03, 2025 on Shopify

very good

SIMHUB.PRO

Dec 03, 2025 on Shopify

Fast customer support from the developers! Special thanks to Rosie

Kate's Kreations RGV

Dec 02, 2025 on Shopify

good app and good customer service.

Taylor Meade

Dec 01, 2025 on Shopify

Bendigo Pottery

Dec 01, 2025 on Shopify

Rosie is the super customer support!!! She attended my issue instantly and it got fixed within 5 minutes. Absolutely saved my day!

MATEX HOME

Nov 28, 2025 on Shopify

very good fast answers great job from Mike he helped me doing every thing thank you

TTMIK Books

Nov 28, 2025 on Shopify

The app's UX/UI was intuitive, making it easy to use, and the customer support was quick and great. They even adjusted the size of the coming soon countdown widget immediately.

cesaclothing

Nov 27, 2025 on Shopify

awesome support and tool

Eddy

Nov 27, 2025 on Shopify

Willie Wagtail

Nov 26, 2025 on Shopify

Excellent app AND support. I installed the app, needed a few features customized to allow for a smoother customer experience on my website and it was all resolved within a few minutes. Highly recommend.