Pre-Order Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: PreOrder Globo | Back in Stock

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,384)

Overall rating

4.9

5

704
4

27
3

3
2

3
1

9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

Responsive and helpful customer support, especially praised for handling issues promptly.
User-friendly interface that simplifies the setup and customization processes.
Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
Cost-effective, often compared favorably against more expensive alternatives.
Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Rustic River Home

Apr 28, 2025 on Shopify

Very useful app. Customer service is great too.

Essens Corp

Apr 28, 2025 on Shopify

Excellent app and excellent support! I recommend it 100%!

Upper Story EU

Apr 25, 2025 on Shopify

We are using PreOrder Globo to make our pre-orders more clear than with the default Shopify options. The apps integrates well with Shopify and and minor issues with things like formatting have quickly been resolved by their support team.

Nordicbuddies

Apr 24, 2025 on Shopify

Works as advertised, great and super fast support.

Studio Bramble

Apr 23, 2025 on Shopify

Very good app and customer support is fantastic

Moona Jolie Skin Care

Apr 23, 2025 on Shopify

I am using a theme and oftentimes not compatible with a lot of apps, they fixed it so yes great customer service and app is amazing too. So download it and they will do the rest if you have the same dilemma as mine.

OhmBody

Apr 23, 2025 on Shopify

Globo is easy to use and intuitive. Customer support is prompt and helpful!

Sans les plumes

Apr 22, 2025 on Shopify

Great stuff. Nice Dev team for support.

myFirst Japan

Apr 22, 2025 on Shopify

That a useful apps. Good for try

Idol Beauty

Apr 21, 2025 on Shopify

Great app overall.The support team was really helpful in fixing some issues we encountered. If you're using a custom theme, you may need to ask your developer to adjust a few things.

Vera-Fi Audio LLC

Apr 21, 2025 on Shopify

The app is super useful. We already have a previous preorder product set up by our previous Shopify guy and we are able to continue using it without any help because of how easy it is to use. We also encountered what we thought was a glitch and asked for support. Rosie was a great help and figured things out in less than a minute. Biggest thanks to Rosie and Globo!

YoshiZen

Apr 21, 2025 on Shopify

Incredible support, answer in less than 1 minute and straight to the point. Congrats

nanazero Japan

Apr 21, 2025 on Shopify

I have been using this app for over 3 years and am satisfied in every aspect. Thank you for the sufficient app functionality and excellent support.

Ginger Store / O-Creation Limited

Apr 17, 2025 on Shopify

The app is fully functional and useful. It has everything we need for pre-order and items that are coming soon. Support team Rosie is helpful. Quick to help and communicative!

DanaLor9carati

Apr 16, 2025 on Shopify

I’m extremely satisfied with PreOrder – not only for its powerful and intuitive features, but especially for the outstanding support provided by the team. Every time I had a question or needed assistance, they were quick to respond, professional, and genuinely helpful. It’s rare to find such a combination of solid functionality and excellent customer care. Keep up the great work – you're doing an amazing job, and I truly encourage you to keep going this way!

Agua de Cielo US

Apr 16, 2025 on Shopify

Just installed the app today and so far so good. Had a few questions and requests and Rosie was super helpful and helped me get resolved!

DK BEAUTY

Apr 16, 2025 on Shopify

Does a great job. Very happy. There was a glitch with integration but it was fixed and now all is perfect.

Hostel Shoppe

Apr 16, 2025 on Shopify

We received a prompt response and resolution to our recent support request.

Murgs

Apr 16, 2025 on Shopify

Firstly, this app is incredible and unlocks virtually all features for $10 a month. It does pre-orders and back in stock notifications, saving us $20 instantly from other apps. Also, the support is great. Really quick, very thorough and easy to speak to. 10/10 would absolutely recommend.

Petkit Global (Urban Hub General Trading LLC)

Apr 14, 2025 on Shopify

Great Customer service. She was very patient and had great knowledge about the App. I am thankful