This app works great. We have been using it with great success for several years. The app is full of great features that are valuable to us. The reason I'm taking the time to post a review today is because I received quick respons and great help from Gemma when my website wasn't working properly anymore. They get the website working fine again in a short time!

excellent customer service, a problem that plagued me for months was solved in minutes with a quick chat to their team. Thank you!

Support has been very helpful in working a few kinks out between our theme and the Preorder app. Sarah took care of the issue for us, I always appreciate when support goes way beyond "here's an article for you"!

Great app and support team

I jumped on my store late one night to resolve a problem with my pre-orders. I was immediately provided the help I needed to continue selling. Rosie provided great and quick service.

Support is absolutely fantastic, I highly recommend!

Works very well. Very easy to set-up and configure to make it how you like it. Customer support are very helpful and responsive.

Customer support if GREAT. If you have a question or just need to know how to do something, you can chat with support. It only takes a moment for someone to reply and they always give you screen shots so you know exactly what to do.

Got very quick response and service from Rosie on our website www.navavihan.com Appreciate the app!

I like the app. Support quickly helps to solve problems. Great app and convenient

We have relied on this app now for many years, and find it flexible and robust. Whenever we have had any difficulties the support team have been superb at helping us out and getting us back on track. They're fast, relaible and great to work with.

Excellent service!!

So far, so good! Right out of the box I did have a little resistance from a few features. 5 stars is for apps that just go, so I was thinking 4 stars here. However; I reached out to support and they had it all fixed and running smoothly within hours. I worked with Sarah in particular who was fast to respond and rounded up all the appropriate resources to get things going. I feel confident to go ahead and upgrade my membership and dump the other app I was using. Thank you Sarah! But wait there's more..I just asked a chat question and Rosie waved a magic wand. All systems are a go for launch!

Great customer service! Their team is excellent in troubleshooting and very responsive.

Great support from Herny to use this App.

Easy to download, app seems to work well in my store. Had some help from Rosie in tech support to customise the banner and text, she was very helpful and managed to assist with all the customisations I needed.

The app itself has a big potential and can be very useful for businesses handling physhical items. Apart from that, Rosie is a very helpful representative which is a great starting point for this business

After testing several different apps with pre-order functionality, we ultimately chose PreOrder Globo — and it turned out to be the perfect fit. The app is intuitive, highly customizable, and integrates seamlessly with our theme. I especially love how easy it is to manage pre-order availability, update button text, and schedule product visibility — all without needing any code. But what really stood out was the customer support. Rosie from the Globo team was incredibly helpful — quick to respond, super patient, and resolved all of our questions with clear explanations. It’s rare to get this level of care with app support. Huge thank you to Rosie for making the whole setup process smooth! Highly recommend this app to anyone looking for a simple and powerful way to manage pre-orders and product visibility!