Reviews: PreOrder Globo | Back in Stock

Customer reviews: PreOrder Globo | Back in Stock

Reviews (1,495)

Overall rating

4.9

5

571
4

22
3

3
2

3
1

5

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

Responsive and helpful customer support, especially praised for handling issues promptly.
User-friendly interface that simplifies the setup and customization processes.
Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
Cost-effective, often compared favorably against more expensive alternatives.
Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

DeluxeCare

Apr 03, 2024 on Shopify

Super fast and effective support. I had problems with the app and everything was solved to perfection and super fast. Communication was perfect from start to finish.

Leven op Bali

Apr 02, 2024 on Shopify

I would definitely recommend this app. It just works perfect, it does what it promises to do. For my website I needed both the Pre-order button and Back in stock alert button and both work perfect. Their support is amazing, Rosie did a perfect job with solving all my issues!

KombiLife Australia

Apr 02, 2024 on Shopify

PreOrder Globo is very helpful for our business where we have long lead times from Europe to Australia - we know the stock is coming but it may be still 12 to 16 weeks away. Pre-Order allows our customers to place a small 10% deposit to secure allocation of in-demand items. The week before arrival the balance 90% is easily collected and goods can be immediately leading to greater customer satisfaction. Well done Globo. PS we also use Globo Product Options which is excellent.

Liandra

Apr 02, 2024 on Shopify

Very helpful and fixed my problem very quickly. The App is working perfectly for my store now.

MIRAI

Apr 01, 2024 on Shopify

Well-structured, feature-rich app that adds a lot of value to our store. We had a few problems with the installation at the beginning, but these were quickly resolved thanks to fast and friendly support from the development team.

houseoffeminity

Apr 01, 2024 on Shopify

Rapide et efficace ! très professionnel je recommande

Harum

Mar 31, 2024 on Shopify

Kiip Candle Suisse

Mar 28, 2024 on Shopify

Très bon échange avec l'assistance, si vous avez une question précise, ils seront là pour vous ! Au top !

Pure Swiss Boutique

Jan 23, 2024 on Shopify

Was not easy to find this kind of App with option to use few different languages on free plan. With Globo I was able to translate all the embedded forms and templates to 4 languages. Had some problem with installation, which was resolved just in few hours, thanks to support team.

SimHub Poland-Europe

Jan 11, 2024 on Shopify

Great App which can really help you keep your customers even when your stock runs out. A lot of useful and customisable features! And last but not least - very helpful and fast customer support from the developers! Special thanks to Sarah

Valkyrie RPG

Dec 12, 2023 on Shopify

Perfect. Works, does everything well and so easy to use. Any issues have been resolved quickly via chat and support is lovely and friendly. Never got a bad thing to say about this app. I also love that if we know we are not going to use it we can switch to the free price tier then upgrade it when we need it. REALLY helpful our end as we wish Shopify apps allowed pausing of services so we don't have to uninstall and re-install seasonally etc. such a good app, really does work and does it all. We have used it for many years. it never fails on us! Thank you guys!