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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,381)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

The Jade Highlands

Aug 07, 2024  on Shopify

The Preorder Globo app seamlessly integrates with my Shopify store, making it easy to offer preorders. The user interface is intuitive and simple to use. What truly sets this app apart is the outstanding customer support. The team is incredibly responsive and always ready to assist with any questions or issues. Overall, the Preorder Globo app has been a game-changer for my business. Highly recommend!

Floor Trader

Aug 07, 2024  on Shopify

Galaxy Foods Online

Aug 07, 2024  on Shopify

The customisation available is very good and enough to cover my needs, even on the free plan. The customer service is fast and friendly. I had a problem with my website where preordered products at checkout do not allow for a phone number as a contact method. The team were quick to work on it and kept me updated, and they even gave me a temporary solution to the problem. Even if it's an ongoing case, I have full faith in the team that they will deliver. Thank you!

Mechkawaii

Aug 07, 2024  on Shopify

Super appli !! Et en plus il y a un chat pour répondre à toutes nos questions !

SharLi.aero

Aug 07, 2024  on Shopify

Fast and helpful

Tabletop Dominion Wholesale

Aug 07, 2024  on Shopify

Helpful and quick customer service, happy to resolve issues

YUMZ LAB

Aug 06, 2024  on Shopify

excellent service, messaged them and got back to me in 30 seconds i was very happy

Mundo Geek

Aug 06, 2024  on Shopify

Tienen un chat disponible que te ayuda en todo

LaMadeleineBijoux

Aug 06, 2024  on Shopify

I decided to download this app for my shopify store today. like every app it has settings to set, and at first I was a little confused. I opened the chat and spoke to Rosie: I thought I was just asking her a little thing but in reality she followed me step by step through the various stages with great patience and kindness. Now my shopify page is perfect, and without Rosie I couldn't have done it. Highly recommended app, with super customer support!

ConvictionWear

Aug 05, 2024  on Shopify

Excellent app, it works very well and the customer service is very friendly, they helped me and answered my questions and problems. very easy to use and install. Rosie helped me and she was the best!!!!

ComicCapsule

Aug 05, 2024  on Shopify

fast response and great app!

Humble By Sofie

Aug 05, 2024  on Shopify

Theme was changed and we had problems afterwards. Support was excellent. Very quick and fixed it fast for us. Highly recommend - You're in very capable hands and they will help you fast!

NAKAMURA TOKICHI HONTEN ONLINE STORE

Aug 04, 2024  on Shopify

I contacted support through chat about a restock notification. They quickly understood the issue I was facing and resolved it. I'm pleased with the support provided, and it's very reassuring that they correctly understood what I wanted to convey and responded promptly.

Noefie

Aug 04, 2024  on Shopify

Great customer service. I asked for some help to create a custom lay-out and within 30 minutes they had it all fixed! Would 100% recommend getting this app, since it works easy and gives you all the features you'll need for a smooth pre-order set-up.

ntrl co.

Aug 04, 2024  on Shopify

Sara was EXCELLENT!

Meeples & Beyond

Aug 03, 2024  on Shopify

Very happy so far (only been using a week). I was able to set up with ease and the customer support was very responsive and easy to work with. The first preorder orders are working well and looks good and I'm pleased with the back in stock notification, it's gives us an opportunity to engage with customers who normally would just leave.

AURGE

Aug 03, 2024  on Shopify

Rosie helped so smartly and quickly troubleshooted my issue. Great Support and Product. I would highly recommend.

WE_PURE

Aug 02, 2024  on Shopify

excellent customer support for newbies like me.

Burteq

Aug 02, 2024  on Shopify

It's unbelievable this app is for free. It saved me when I ran out of stock.

MAM® ES

Aug 01, 2024  on Shopify

Excelente, muy fácil de configurar y personalizar. El equipo técnico es muy atento y rápido para cuando tienes consultas o necesitas ayuda.

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