PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,495)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

MASONI IMACARTI

Jul 01, 2024  on Shopify

Good app, GOOD TOOL to have on our website when out of stock., Globo team - Rosie very helpful with questions and changes. App have wide functional.

mychaoticcreations

Jul 01, 2024  on Shopify

Customer service is awesome! I spoke to Rosie and they rocked!

Zasshu®

Jul 01, 2024  on Shopify

Rosie helped me so quick! Good support!

Mon Faso Dan Fani

Jul 01, 2024  on Shopify

Great app, exactly what I needed for my store where some of the products are made on order. Support is excellent and fast.

zenhalia

Jun 30, 2024  on Shopify

Great customer service, Rosie was super helpful

Wanderluxe Skin

Jun 30, 2024  on Shopify

Great Support. Available if needed! Thanks

Pure Green Cosmetics

Jun 30, 2024  on Shopify

Great app with great support - fast and very helpful. Requests are implemented promptly.

Lucini London

Jun 30, 2024  on Shopify

I have found working with the team at Globo an absolute pleasure, they are highly reactive and Rosie has been fantastic. I found the app to be highly functional yet very easy to learn and works very well for both pre-order requirements and back in stock too! There is a nice integration with Omnisend which is essential and back in stock subscribers can be sent to lists. One of the things I like the most is the template builder which is very good, you can create Omnisend style templates with enough custom sections to make it look similar to your other flows and this all comes out of the box, so I had 8 notification types set up in 20 minutes. And if you need a little bit of customisation to the styling of say the button or positioning they are there to help quickly and I really feel they cared about me as a customer and their live chat is very reactive. I would give more stars if I could and I want to thank the team at Globo for all their support. I will be looking to work with them long term :-)

Chuse

Jun 30, 2024  on Shopify

It's a great app and very easy to learn, the development team is very helpful and response so quick! It's a great free app

AnyMeters.co.uk

Jun 27, 2024  on Shopify

Very easy to use and set up with the help from the friendly staff on the live chat, I would recommend this to any store owner needing these features.

My Store

Jun 27, 2024  on Shopify

Rosie assisted me and solved my problem within minutes. I learnt about new features along the way as well. A+ service, thank you Rosie

FIGUMEGA

Jun 27, 2024  on Shopify

Estoy probando la versión gratuita para valorar si en el futuro aumento a la suscripción de pago y de momento estoy más que encantado. Surgieron algunos problemas durante la instalación, pero el servicio técnico me lo solucionó todo paso a paso a través del chat, incluyendo imágenes y guiándome a través de todo el proceso para comprobar que funcionase correctamente. Rosie fue un encanto! Es la mejor app de preorder que he encontrado hasta la fecha! Edit: Es más, en los problemas eventuales que me han ido surgiendo, me han solucionado todos y cada uno de ellos. Su trato es muy cercano y se implican al 100% para resolverte el problema. Gracias a ellos ahora mi página web se ve genial.

GEA | Green Ever After

Jun 26, 2024  on Shopify

Great app, customizable but easy to use. Special thanks to Rosie, who helped me right away.

Brick Me

Jun 26, 2024  on Shopify

I tested several apps and this seems to be the best one. Lots of customisation options and no monthly subscription fee! Support from Rosie was fast and excellent.

Bunkers.com.au

Jun 26, 2024  on Shopify

Appears to be a great solution for our out of stock messaging. Very versatile and team have been super helpful during set up.

Seven Quarters

Jun 25, 2024  on Shopify

Rosie was amazing!! so helpful and efficient!! Really happy with Globo app for my store, thank you Rosie!

ibigboi - Europe

Jun 24, 2024  on Shopify

Rosie from Support is awesome - I've installed this app on 4 different shopify stores - and she has helped me fix some small integration problems quickly and easily. simply the best pre order app out there!

Blue Line Whips

Jun 23, 2024  on Shopify

Had a problem with an item not publishing for pre order. Started a live chat and Rosie helped me get it up and running. Outstanding customer service.

Noody Skincare

Jun 23, 2024  on Shopify

I've been using the Pre-Order Pro app for a while, and it's been fantastic. Recently, I needed to customize the pre-order button and change some text for our new campaign. The support team, especially Mike, was incredibly helpful and patient. Despite their busy hours, Mike promptly guided me through the steps and even offered to check our admin page. He provided clear instructions and screenshots, making it easy to follow. I was able to customize the button's appearance and change the text as needed. The app itself is very user-friendly, and the customization options are great. The support team truly goes above and beyond to help with any issues. Highly recommend this app for anyone looking to add pre-order functionality to their Shopify store!

BAOBAB

Jun 22, 2024  on Shopify

Very good, great customer service!

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