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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,384)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Hafez Clothing GmbH

May 19, 2025  on Shopify

Very easy setup and great customer support!

Kawai Jewellery

May 16, 2025  on Shopify

Great app, great support. I recommend it for stores with handmade products.

Connolly

May 15, 2025  on Shopify

Thank you Rosie for your help on sorting out a styling error.

coastaladdiction

May 15, 2025  on Shopify

Great customer service. Responsive on chat and helped me fix a formatting issue immediately.

EilishaTheLabel

May 14, 2025  on Shopify

Rosie has been amazing and helped me through every single step of the way! Thank you team for making this work for me

Fantasy Nails

May 13, 2025  on Shopify

The app works very well, very useful for out-of-stock, coming soon, and pre-order products. We had to configure an option that wasn't included, and Rosie from support was very kind and quick to do it. I recommend the app.

Gmarket

May 13, 2025  on Shopify

Rosie and the team have been incredibly responsive and completed all my requests very quickly.

LILLY PILLY COLLECTION

May 13, 2025  on Shopify

So far so good with integrating Globo PreOrder.. Its not the simplest solution but its got a lot of customisation options so this can be a good or bad thing. But the support is excellent and Rosie was very responsive and helpful in assisting with the setup process.

baby enRoute

May 13, 2025  on Shopify

This is exactly the app we've been searching for! It allows us to lock in orders ahead of time, preventing lost sales. The technical support is also incredibly responsive. Highly recommended!

Raidlight

May 12, 2025  on Shopify

thanks to Rosie on the help chat for quickly answering my question on how to translate a pop up at the checkout page. A great help, and so easy to use, I feel silly for not seeing how to do it myself! Thanks again for the help!

Riwaaj

May 09, 2025  on Shopify

I have never seen such excellent customer support before. Wherever I was getting stuck, their support team sent me video tutorials to guide me through. Their customer support is truly outstanding.

LASH V

May 08, 2025  on Shopify

Simple Beautiful Things

May 08, 2025  on Shopify

Just started using the app and like the simple functionality for Pre-orders. Was a little tricky to set up but Rosie and the team were super helpful, quick to contact and got the app working for us. We're focussing on pre-orders and there are options to amend the colours to presonalise for your site. So far everything working as expected.

Beyond the Box PH

May 06, 2025  on Shopify

I should recommend the Pre-Order Globo app because it saves time by letting customers place their orders in advance, helping them avoid long waits. The app is very easy to use, even for first-timers, making the ordering process smooth and hassle-free. It also helps businesses increase their sales by accepting more pre-orders, especially during busy hours. With clear and organized order details, it reduces mistakes and misunderstandings. Overall, it gives customers a better experience by making ordering faster, easier, and more convenient.

FIGS & FETA

May 06, 2025  on Shopify

Rosie has been absolutely amazing! Her technical support was prompt, patient, and incredibly helpful. She went above and beyond to make sure everything was sorted quickly and smoothly. I couldn't be more grateful!

Candy Warehouse

May 05, 2025  on Shopify

Five stars isn’t enough—this app is a total game-changer. I’m so glad I found the Globo Back in Stock & PreOrder app. Not only did it give me two powerful features in one app but I also had the pleasure of working with Rosie, who was absolutely amazing. She was on top of every question I had, and if something needed to be fixed or customized on the backend, she didn’t miss a beat—she looped in the technical team and got it done fast. I felt completely supported throughout the entire setup. I actually canceled my other app for back in stock notifications because this one does both restocks and preorders for one price. Highly recommend—1000%

Elevate Styles

May 05, 2025  on Shopify

Easy to use. Great support.

グルメ&ギフト山形イーラボ

May 05, 2025  on Shopify

good

fearless finery

Apr 30, 2025  on Shopify

Great and really fast support. Thank you, Sarah!

Rubbertwunkstore

Apr 29, 2025  on Shopify

I am using the app since few weeks and needed the support to check my settings and if everything was working fine. I had to modify some stuffs on my shop and Sarah from the support really helped me and reached exactly what I wanted for my restock alert !

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