Pre-Order Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: PreOrder Globo | Back in Stock

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,622)

Overall rating

4.9

5

1,006
4

35
3

3
2

3
1

15

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

Responsive and helpful customer support, especially praised for handling issues promptly.
User-friendly interface that simplifies the setup and customization processes.
Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
Cost-effective, often compared favorably against more expensive alternatives.
Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

TL Sports & Outdoors

Jan 13, 2026 on Shopify

They are great with every request help needed

MARVELL LANE

Jan 12, 2026 on Shopify

Jenny Stitches Fabrics

Jan 09, 2026 on Shopify

Colourful Rebel

Jan 09, 2026 on Shopify

Works like a charm. Also the support is super fast an very helpfull.

Kingdom Cards México

Jan 07, 2026 on Shopify

La aplicación funciona muy bien, pero lo mejor es el soporte, fue rápido y eficaz, me atendió Helen y resolvió todas mis dudas referente a configuración y adaptabilidad del diseño a mi página.

mabii

Jan 07, 2026 on Shopify

Purpose Middle East

Jan 06, 2026 on Shopify

recommended app,

Hooga

Dec 30, 2025 on Shopify

Sarah was helpful, give her a raise!

Be You Be One

Dec 30, 2025 on Shopify

Good and Quick Support from the team

Planted

Dec 29, 2025 on Shopify

Worked well for me setting up my pre-order for the holiday season. Will continue to use the app. Has lots of different customizations and not too difficult to learn how to set it up.

Fanny Fresh Portable Bidet

Dec 29, 2025 on Shopify

Syracuse Cultural Workers

Dec 26, 2025 on Shopify

App was easy to install and we're finding that the free version meets our needs. We just had a question and got very useful help very quickly from their online chat!

z:yu

Dec 25, 2025 on Shopify

helen is very helpful

BoxoUSA

Dec 23, 2025 on Shopify

We use this app to manage backorders and back in stock notifications. The support team is extremely helpful, specifically Helen, when it came to customizing the app to meet my company's needs.

Kavala Collective | Australia

Dec 19, 2025 on Shopify

Helen was extremely helpful with customisations! Stayed on the chat with me until everything was perfect. Much appreciated

3DSTOREITALIA by Xtesa - La Stampa 3D a portata di click

Dec 19, 2025 on Shopify

Amazing app super easy to be used the support team is just FANTASTIC! thank you for helping me to have a better store

Butler & Wilson

Dec 18, 2025 on Shopify

We have had the pleasure with speaking to Mike whilst trying to start up with the APP he has been most helpful and patient. thank you Mike

Güten Brew

Dec 18, 2025 on Shopify

Nice customer experience

Silque Co

Dec 18, 2025 on Shopify

Mala Wellness

Dec 18, 2025 on Shopify

Great customer support. Everything works very well