The team offered a quick resolution, and Sarah was incredibly kind and helpful throughout the entire process. Thank you!

The PreOrder Globo app is fairly easy to use and understand, making it simple to set up preorder functionality on our site. There can be occasional small issues with formatting or display, but their customer service team is excellent — quick to respond, very helpful, and always able to fix things in a timely manner. Overall, it’s a solid app with great support!

Excellent support!

very quick and helpful! thank you:)

I am new user to this app and when I set up my first product Rosie was extremely helpful in making supporting me. Answering all of my questions and ensuring the preorder was set up correctly

Work well no problem

This app is great for pre-orders and back-in-stock! I really appreciate the quick and helpful assistance from the support team. Definitely try this app for all your preorder needs!

Truly amazing customer service - Rosie promptly helped me sort out all my issues and ensured that preorder went live without a hitch!!! I was looking at a lot of other pre-order apps but this one allows the most flexible pre-order (unlimited products) and up to 20 free pre orders. I will definitely upgrade to paid version once I need it!!!

Excellent application and truly amazing customer support! Henrik and Rosie were incredibly responsive, knowledgeable, and patient—making the entire process smooth and stress-free. Their guidance made a huge difference for us!

Works well, we have used it for multiple pre-orders. When there is an issue they have great support.

I haven’t fully explored the app yet, but it was very easy to set up. I experienced a small issue where one of the buttons wasn’t putting the product into pre-order, but the support team quickly resolved it. Their fast response gives me confidence to keep using their solutions.

Excellent service provided by the agent—friendly, responsive, and very helpful throughout the process. Highly recommended for both the product and the customer support!

The app is pretty easy to setup but if you get stuck they have great customer support. Gemma from customer service was very helpful and quick to help us resolve some technical issues.

Very good app and support from the team to make it perfect for our shopify theme ! :)

good service

We’ve been using this pre-order app for a couple of week and it has made a huge difference to our day-to-day operations. The system is straightforward, reliable, and easy our team to use. One of the biggest positives has been the customer support – whenever we’ve had a query, the team has responded incredibly quickly and with helpful solutions. It’s clear they really care about their users and are committed to providing a smooth experience. Highly recommend!

We've had a great experiencing using this product. It's intuitive, easy to configure and when we get stuck, support is right there to help! We use several of the Globo products and we are very happy with all them so far. Looking forward to more positive products and experiences.