Pre-Order Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: PreOrder Globo | Back in Stock

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,573)

Overall rating

4.9

5

955
4

34
3

3
2

3
1

14

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

Responsive and helpful customer support, especially praised for handling issues promptly.
User-friendly interface that simplifies the setup and customization processes.
Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
Cost-effective, often compared favorably against more expensive alternatives.
Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

SIMHUB.PRO

Dec 03, 2025 on Shopify

Fast customer support from the developers! Special thanks to Rosie

Kate's Kreations RGV

Dec 02, 2025 on Shopify

good app and good customer service.

Taylor Meade

Dec 01, 2025 on Shopify

Bendigo Pottery

Dec 01, 2025 on Shopify

Rosie is the super customer support!!! She attended my issue instantly and it got fixed within 5 minutes. Absolutely saved my day!

MATEX HOME

Nov 28, 2025 on Shopify

very good fast answers great job from Mike he helped me doing every thing thank you

TTMIK Books

Nov 28, 2025 on Shopify

The app's UX/UI was intuitive, making it easy to use, and the customer support was quick and great. They even adjusted the size of the coming soon countdown widget immediately.

cesaclothing

Nov 27, 2025 on Shopify

awesome support and tool

Eddy

Nov 27, 2025 on Shopify

Willie Wagtail

Nov 26, 2025 on Shopify

Excellent app AND support. I installed the app, needed a few features customized to allow for a smoother customer experience on my website and it was all resolved within a few minutes. Highly recommend.

Cadence International

Nov 26, 2025 on Shopify

Curly Secret Pro

Nov 24, 2025 on Shopify

Amazing app and support!

BRALISSE

Nov 24, 2025 on Shopify

Rosie was great! Fast, polite and mainly very helpful in resolving a burning issue. Thank you!

TCM PART USA

Nov 23, 2025 on Shopify

best customer support service. Mrs. Helen helped a lot.

Monday Fruits

Nov 21, 2025 on Shopify

Helen was so helpful and had a solution to all my questions. So fast and reliable :)

JYNX

Nov 20, 2025 on Shopify

Rosie was amazing, she helped me resolve the issue in a matter of minutes!

Harmone Saunas

Nov 18, 2025 on Shopify

Very quick to reply and help with all the questions :)

The U.C.C. Store

Nov 18, 2025 on Shopify

It's a great app and the reps are quick and knowledgeable!!!! Rosie helped me in great detail and im beyond grateful for her courtesy and professionalism!!!!!

McKeever Sports UK

Nov 17, 2025 on Shopify

The U.C.C. Store

Nov 17, 2025 on Shopify

It's a great app and the reps are quick and knowledgeable

ENY Parfum

Nov 14, 2025 on Shopify

sehr toller service vielen dank an Helen die mir alles sofort eingerichtet hat und jede frage beantworten konnte