PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,495)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Noefie

Aug 04, 2024  on Shopify

Great customer service. I asked for some help to create a custom lay-out and within 30 minutes they had it all fixed! Would 100% recommend getting this app, since it works easy and gives you all the features you'll need for a smooth pre-order set-up.

ntrl co.

Aug 04, 2024  on Shopify

Sara was EXCELLENT!

Meeples & Beyond

Aug 03, 2024  on Shopify

Very happy so far (only been using a week). I was able to set up with ease and the customer support was very responsive and easy to work with. The first preorder orders are working well and looks good and I'm pleased with the back in stock notification, it's gives us an opportunity to engage with customers who normally would just leave.

AURGE

Aug 03, 2024  on Shopify

Rosie helped so smartly and quickly troubleshooted my issue. Great Support and Product. I would highly recommend.

WE_PURE

Aug 02, 2024  on Shopify

excellent customer support for newbies like me.

Burteq

Aug 02, 2024  on Shopify

It's unbelievable this app is for free. It saved me when I ran out of stock.

MAM® ES

Aug 01, 2024  on Shopify

Excelente, muy fácil de configurar y personalizar. El equipo técnico es muy atento y rápido para cuando tienes consultas o necesitas ayuda.

izi-cart

Aug 01, 2024  on Shopify

It is very easy to use. they have friendly staff on the live chat, I would recommend this.

Wild Donkey

Aug 01, 2024  on Shopify

Yokono

Jul 31, 2024  on Shopify

Great app, and Rosie and her team help me fix one little thing in no time :)

Anime Store JP

Jul 31, 2024  on Shopify

I recently experienced a technical issue with the PreOrder Globo app, and I was thoroughly impressed by the swift and effective support I received. Sarah and the technical team were incredibly responsive and resolved the issue promptly, minimizing any disruption to our operations. Sarah kept me updated throughout the process, ensuring clear communication and a smooth resolution. The app is now running perfectly, and I'm very grateful for the outstanding support. Highly recommend this app and the support team, especially Sarah!

Black Gorilla

Jul 31, 2024  on Shopify

Rosie delivers a great fast customer support!

WOTS

Jul 31, 2024  on Shopify

Great app and even greater support. Thanks you PreOrder Globo. Best Support Team, Thanks Rosie .

OAO

Jul 31, 2024  on Shopify

サポートが迅速で素晴らしい。全ての機能に満足しています。 The support is prompt and excellent. I am satisfied with all the features.

Skinners Technologies s.r.o.

Jul 30, 2024  on Shopify

Best app, and best customer support. I have tried lots of them to setup preorder. Mostly failed because we fetch product variants as separate products. But here customer support quickly solved my problem and it works like a charm Also one of few apps which alerts on Mixed Cart

pre-

Jul 30, 2024  on Shopify

I had some questions about how to use the app, so I asked for advice via chat, and a person named Rosie gave me very detailed support. Thank you very much.

Kokoro

Jul 30, 2024  on Shopify

Ottima app e ottimo supporto tecnico! Semplice e funzionale da installare in autonomia, con il supporto di Mike e Rosie che in meno di una giornata hanno apportato tutte le modifiche da me richieste per adattare la grafica dell'app a quella del mio sito. Consigliatissima!

Jesus. Period.

Jul 29, 2024  on Shopify

Rosie was amazing setting everything up for me! Impressed

Moby Van Online Store

Jul 29, 2024  on Shopify

Works very well in our Shop. Not only the Back-in-stock feature, we also sell quite a lot over PreOrder. Also great Support and perfect compatibility with other Globo-Apps.

BONK Cycling Club

Jul 29, 2024  on Shopify

very fast and helpful costumer service. I was looking for an app where a pre order could be set up by variant. For this PreOrder Globo is perfect and it is free!

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