PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,494)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

HONEST BASICS

Feb 20, 2025  on Shopify

Total 5 out of 5 stars, the app does exactly what we need it to do: communicate clearly to customers that items are pre-orders. It's easy to work with, since you can set on variant level which items are pre-orders and which are not. So it's easy to launch pre-orders for just certain colours for example. The behaviour of the pre-order functionality can really be fine-tuned to what works for your specific situation. And the customer service team is top notch and quick to fix visual style as per your requirements. Another great app from the Globo Team :)

Certified Drip

Feb 20, 2025  on Shopify

Great Support Team.

King of Cotton

Feb 20, 2025  on Shopify

The App is great and the Support Team is invaluable. Very easy app to customize it.

KvosBeautyBar

Feb 19, 2025  on Shopify

Customer service is really helpful!

Quality Life Coffee

Feb 18, 2025  on Shopify

Very prompt response and solve the issues quickly. Rosie is very helpful.

Magalies Citrus Online

Feb 18, 2025  on Shopify

Great support from this team. Can never go wrong with GLOBO.

AUDRAY HODGE

Feb 18, 2025  on Shopify

J'ai rencontré une difficulté et ils ont été très réactif. En moins de 5 minutes mon problème fut réglé.

Kingbolen official

Feb 17, 2025  on Shopify

nice service ,i love Rosie

monoli

Feb 17, 2025  on Shopify

The response is very quick, and they sincerely help resolve issues in a way that suits the customer. Rosie’s support was especially helpful. The setup is easy, making it a great choice even for beginners.

Squaties NZ

Feb 16, 2025  on Shopify

Very helpful and responsive!

The Land of Milk & Honey Apothecary

Feb 14, 2025  on Shopify

Super quick customer service! Rosie was very helpful.

Mammotion

Feb 14, 2025  on Shopify

Great Tool for managing pre-orders and great support.

LIFESTYLIST

Feb 13, 2025  on Shopify

カスタマーサポートがとても親切でした!

WILLOWLEAFCO HANDMADE CANDLES

Feb 13, 2025  on Shopify

Amazing customer service

ROZILICA

Feb 12, 2025  on Shopify

わからなくてもすぐチャットしてくれるので安心してつかうことができます!まだ使い始めたばかりですが、今のところ使いやすいです。はやく理想の形で運用したいと思います!

Club Athletica

Feb 09, 2025  on Shopify

Rosie was great help easy to set up

BONNESOEURS

Feb 06, 2025  on Shopify

Très contente de cette app. Le service client est super réactif et efficace. C'est une application indispensable

BEERHUNTER

Feb 06, 2025  on Shopify

App is easy to install and set-up. Rosie provided great customer service and sorted any questions we had straight away.

The 2Hr Aquarist

Feb 05, 2025  on Shopify

Great support team- Just installed the app and saw some odd coding on the checkout page. Support team was super-fast to respond and resolved the issue instantly. Simple to set up and seems to be working fine.

iScoot Australia

Feb 04, 2025  on Shopify

Great app. It does three functionalities: Pre Order, Coming Soon and Back in stock. It works great. There are no extra charges. Works much better than other Pre Order apps that does the same and are extremely expensive. Rosie from support helps a lot! Thanks.

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