Postscript SMS Marketing

Name: Postscript SMS Marketing Introduction Video
Uploaded: 2024-03-27T04:00:05Z
Duration: 1 min 33 s
Description: Make SMS your #1 completely owned revenue channel

Develop by Shopify

$100-$500

/ Month

Free plan available 30 Days Free Trial

Verified

Make SMS your #1 completely owned revenue channel

Revenue tracking

Personalized sms campaigns

Roi optimization

Automated sms flows

Subscriber conversation management

Historical data integration

High-traffic performance

About Postscript SMS Marketing

Launched Sep 25, 2018

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Create and execute SMS programs to drive incremental revenue by engaging customers via text message

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. Postscript AI works harder for you by staying on-brand, unlocking customer insights, and driving revenue with Brand Center, Infinity Testing and Shopper.

Drive traffic and sales with personalized SMS campaign and automation flows
Track revenue and ROI to optimize conversion rates for your SMS programs
AI that stays on-brand, drives insights, and unlocks incremental revenue
Engage audiences with personalized messages using your historical Shopify data
Ensure your messages arrive quickly during even the heaviest traffic times

Pros

Highly customizable SMS marketing platform
Comprehensive functionality that covers all stages of the customer journey
Ability to grow list, develop message strategy, deliver customer service, and drive purchases
Trained sales associates paired with purpose-built SMS Sales software
Personalized SMS campaign and automation flows
Track revenue and ROI to optimize conversion rates
Excellent customer service with quick response times
Customer support is hands-on and provides personalized assistance
Positive reviews highlighting customer service and support team efficiency

Cons

Initial complexity and overwhelming functionality may be daunting for new users
Requires a learning curve to fully appreciate the layout and customizability

Top Helpful Reviews

Doses of Grace

Jan 16, 2026 on Shopify

Updating my review from a few years ago as customer service has gone downhill or almost nonexistent. Technical products like this that are prone to glitches need actual customer support. I reached out via email in November and it took days to hear back. Who wants to go back and forth via email over the course of days when it could be solved in minutes? And replacing it with AI support is a leap backward.

STICKERBEANS

Sep 18, 2025 on Shopify

I can't believe the lack of customer service. NO ONE is available on chat and no response from your email team either. What a colossal disappointment!

Breathe Naturals Deodorant

May 15, 2025 on Shopify

Overall I really like using postscript, it is easy to build out flows, make campaigns, and segment your list, their support is helpful and quick. and I like how you can A/B test your popups to see which ones get the best opt-ins,

Makeup Scientist

Apr 28, 2025 on Shopify

They charge $25 even if you havent sent any text marketing out, trying to find another text marketing app to go with

LITTLE RAD THINGS

Jan 30, 2025 on Shopify

I thought I liked Postscript, until their customer support team told me I was able to cancel and out of contract before I apparently was. The fun part, they do not include your contract anywhere in their platform billing, so if you have been with them for three years like I have and decide you want to move on - you basically have to dig through files to ensure you are out of contract (which for me was yearly and rolled into another YEAR LONG term). The day before the next billing cycle starts I tried to confirm I am uninstalled and won't be charged in February, but the joke is on me. Turns out their customer support is terrible. Don't use this service.

The Deluxe Pup

Jan 28, 2025 on Shopify

We love Postscript. It's incredibly intuitive, and support is always fast and reliable. Mackenzie is the best and always friendly and understanding to questions I have regarding the platform. We love Postscript! p.s.where can we purchase the BFCM hats?!

Enhans

Jan 18, 2025 on Shopify

Dont fall for their scam.... This app advertise a plan at 0$ but they charge you 25$ even if you dont use it and refuse to refund it. The use a loophole of advertising free but its not free its 25$ a months even if you dont use it. I downloaded it and wanted to see the features but I didnt use it and they charges me 3 months which they refuse to refund. Such a bad customer service and business model it should be illegal to advertise a 0$ plan if its 25$ minimum that you are being charge anyway

Centric

Jan 05, 2025 on Shopify

I thought i experienced bad customer service. This is by far the worst. Horrible customer service. Would not recommend it to anyone. The sale tried to get me to sign the contract but they have 0 customer service, especially for the lower plan, I am not sure about the other plan. Also, people seem to be not knowledgeable. I want to get out of the contract.

Beneath Your Mask

Nov 26, 2024 on Shopify

Postcript is billing me for a service that I have not had or used for several months. Their loophole to refusing to resolve this issue is that the service is installed on my website. If that were true, I would be able to uninstall it, correct? However, I cannot uninstall it because it isn't installed. This is resulting in them continuing to bill me month after month for a service I have no access to. I don't know what else to call this but fraud. I've been emailing their rude customer service agent for days with no resolve, and they are dragging this out to continue billing me.

The Deluxe Pup

Nov 07, 2024 on Shopify

We love Postscript. So intuitive, and support is always fast and reliable. Thanks, Postscript! p.s.where can we purchase the BFCM hats?!

View all reviews

Postscript SMS Marketing

About Postscript SMS Marketing

Built by Shopify

Related Categories

Zotabox Social Sharing Buttons

Introduction Video

Description

Create and execute SMS programs to drive incremental revenue by engaging customers via text message

Pros

Cons

Top Helpful Reviews

Doses of Grace

STICKERBEANS

Breathe Naturals Deodorant

Makeup Scientist

LITTLE RAD THINGS

The Deluxe Pup

Enhans

Centric

Beneath Your Mask

The Deluxe Pup

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