Poby asks shoppers how the shopping experience felt — moments after checkout, when goodwill is highest. A lightweight widget on your thank-you and order-status pages collects star ratings, "what went wrong?" tags on low ratings, a "how did you hear about us?" question, and written comments — with an optional discount code as a thank-you. Everything flows into a dashboard showing trends, top issues, and traffic sources. Poby requests no customer data scopes and adds zero blocking calls.

• One-tap star ratings on the thank-you and order-status pages — no login needed.
• "What went wrong?" tags turn low ratings into specific, fixable issues.
• Ask "How did you hear about us?" to learn where buyers come from
• Reward feedback with an optional thank-you discount code.
• Dashboard with trends, rating distribution, top issues, and traffic sources