Worthless. It was a great app at first, but for almost six months now I have been having problems adding Ali reviews. For six months now I have been contacting these people every two weeks or every month and all they say is: We understand your frustration, we apologize for the inconvenience, our team is working on it. Can your team not solve this in 6 months? Meanwhile, I pay 20 euros every month. For what? Keep your promises and make sure everything works.

We are a paying customer (Starter). Amazon import reviews does NOT work properly. Everything else works fine, but Amazon import reviews doesn't work well. We have had this issue several times in the past, and now again. We have raised the issue 2 weeks ago to Support, and the only answer we get is "our technical team is working on it, we will solve it asap". 2 weeks already. Disappointing. As said, everything else works fine, but not the Amazon imports.

I'm really satisfied with the App and the support as well! Support is fast and really took care over my issue! Thanks!!

Opinew is a must-have for managing reviews on Shopify! The app works seamlessly, and the support team is amazing. Huge thanks to Eldin and Irina for their excellent customer service, they go above and beyond! Highly recommend!

CANCEL MY ACCOUNT!!!! YOUR BUTTONS ARE BUSTED!!!!! I WANT THIS SERVICE CANCELLED!!!!! DO NOT TRUST OPINEW!!!!!

Terrible app. Nothing worked. Multiple errors in validation, integration, Amazon import, Shopify data transfer.

I had some installation issues on a second website of ours. The support team was right on it. They had the issue fixed in no time. Highly recommend for the app for functionality and the great support.

Absolutely wonderful team. Unfortunately, the App is very buggy, too many issues appear all the time. The support was great and tried to help all the time, but this doesn't resolve the faulty and buggy App issues. Very sad.. Not recommended for professional use.

Good support, open for new ideas and features. App is stable and fast, fits our needs. Update: 23.01.2025 - Unfortunately the App is not really stable and still has many bugs. The support is great and really trying to resolve issues, but one step forward, two steps back... The App might be good in future, but currently I can't recommend it.

Cristian was incredibly helpful in getting the Opinew Product Reviews App set up and running smoothly for my business. He was patient, knowledgeable, and made the whole process much easier than I expected. The app is working great. Highly recommend!