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Opinew Product Reviews App UGC logo

Opinew Product Reviews App UGC

Develop by Opinew

$19-$199

/ Month
Free plan available 14 Days Free Trial

Collect product reviews & import AliExpress and Amazon reviews

Automated review requests
Customizable widgets
Multi-platform integration
Photo/video reviews
Bulk review import
Review display automation

About Opinew Product Reviews App UGC

Launched Jul 25, 2017

Categories

Built by Opinew

Email :

[email protected]

Address

One Kingdom Street, Paddington Central, London, ENG, W2 6BD, GB

Website Support Portal Privacy policy Tutorial FAQ
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(19 Reviews)
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Introduction Video

Description

Import reviews, request reviews and display reviews. All-in-1 review app with advanced automation.

Opinew helps request product reviews from current and previous orders through emails, SMS & QR codes. Import Amazon reviews, AliExpress reviews, and eBay reviews in bulk with just one click. Drive more conversions with user-generated content such as photo and video reviews. Seamlessly blend our highly-customizable review widgets with your website's theme on any device. 24/7 support to help you get started with UGC & social proof! Import, request & display reviews instantly on your store.

Opinew helps request product reviews from current and previous orders through emails, SMS & QR codes. Import Amazon reviews, AliExpress reviews, and eBay reviews in bulk with just one click. Drive more conversions with user-generated content such as photo and video reviews. Seamlessly blend our highly-customizable review widgets with your website's theme on any device. 24/7 support to help you get started with UGC & social proof! Import, request & display reviews instantly on your store. more
  • Import reviews in minutes from Amazon, eBay, AliExpress. Automatic sync.
  • Manage and display reviews and Q&A on-site with 8 highly-customisable widgets.
  • Send automated email & SMS requests, and include coupons to get more reviews.
  • Automatically show your top reviews to maximise conversions with Smart Reviews.
  • Integrate with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, Rebuy.

Pros

  • Easy import of reviews from Amazon, eBay, and AliExpress
  • Highly customizable review widgets that seamlessly blend with any website theme
  • 24/7 customer support is highly praised for its responsiveness and effectiveness
  • Offers multiple ways to collect and display reviews, including emails, SMS, and QR codes
  • Can send automated review requests with options for including coupons to incentivize reviews
  • Supports rich review content including photos and videos, which can drive more conversions
  • Integrations available with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, and Rebuy
  • Positive reviews mention significant sales improvements due to optimized reviews
  • Users find the app easy to use and are generally satisfied with its functionality

Cons

  • Expensive pricing plans, which may not be clearly communicated upfront
  • Certain features like manual API integration for integrations may require expensive plans
  • Complaints about leftover code and broken links upon app uninstallation
  • Inconsistent import results where ratings are imported without corresponding reviews while still counting against the quota
  • Issues with translation functionality not working properly
  • Reports of poor customer support experiences for some users, particularly concerning unresolved issues after uninstalling the app
  • General concerns about hidden costs and lack of transparency in pricing and feature descriptions

Top Helpful Reviews

Dreamscape Designs

Aug 06, 2025  on Shopify

The support of this software is terrible. I would not recommend this to anyone. I tried for 4 days to get them to help solve the issues and after several people asking me if there was a problem, no one ever did anything to solve the issue. I gave them access to my site so they could dig deeper but they did nothing. Beware of this company. so far they have not returned my money either.

Bumble & Bright

Jul 18, 2025  on Shopify

It was a little hard to figure out at first with some screens not loading. But support was super quick and extremely helpful and I was able to get it all setup.

Bare Home

Jun 09, 2025  on Shopify

We've been really impressed with the Opinew app and, more importantly, the team behind it. From the initial setup to ongoing customizations, their support has been nothing short of excellent. They worked closely with us to make sure the app integrated seamlessly with our store and have continued to help us tailor features to meet our evolving needs. It's rare to find a team this responsive and invested in your success. Highly recommend Opinew if you're looking for a powerful, flexible review solution with top-notch support.

GolfBallGuts

May 30, 2025  on Shopify

Used this app for years, and then it stopped being able to tell when my orders were shipped, so I couldn't accurately send review requests. (which also were not able to automatically send, so I would have had to manually send them) Reached out numerous times over several weeks and was told it was being "looked in to" but there was never any update on their end. Uninstalled and moved to another app.

COCOMO

May 25, 2025  on Shopify

We've tried many apps on Shopify, but this one truly stands out. It's user-friendly, highly customizable, and has made a big difference in how we collect and display reviews on our site. The support team is fast, responsive, and always helpful whenever we need assistance. Highly recommended for any store looking to build trust and boost conversions through authentic customer feedback!

Cozibb

Apr 15, 2025  on Shopify

Opinew is easy to use and helped me quickly import Amazon reviews. However, the second import brought in fewer reviews than expected, so I had to use the spreadsheet method. I ran into some image format issues, but customer support was very helpful and resolved it. Overall satisfied, but I hope automatic import can be more reliable.

StudyHelp Shop

Apr 14, 2025  on Shopify

We’ve been using Opinew for quite a while, and in the past, it worked great. The integration with Shopify was seamless, Amazon product links imported flawlessly, and the overall performance was solid. That’s why we opted for one of the higher-tier plans – spending over €1500 per year. Unfortunately, things have taken a serious downturn. The app is no longer properly integrated with Shopify, all Amazon product links have vanished, and the import feature either doesn’t work at all or is severely limited. General performance has become sluggish and unreliable. What’s worse is the support: despite being on the second-highest plan, we receive no helpful answers. Our concerns about poor performance and questions about upcoming improvements are simply ignored. For the price we’re paying, this is unacceptable. We used to love Opinew, but sadly, we can no longer recommend it – neither for functionality nor for customer service. We’re already exploring alternatives.

Rogue Iron Disc Golf

Apr 08, 2025  on Shopify

Used to be good. Awful now. Support is really bad as well. Really hard to get any reply from support and we have the highest plan.

SPINGAR

Mar 17, 2025  on Shopify

Worthless. It was a great app at first, but for almost six months now I have been having problems adding Ali reviews. For six months now I have been contacting these people every two weeks or every month and all they say is: We understand your frustration, we apologize for the inconvenience, our team is working on it. Can your team not solve this in 6 months? Meanwhile, I pay 20 euros every month. For what? Keep your promises and make sure everything works.

Tablakala

Mar 11, 2025  on Shopify

We are a paying customer (Starter). Amazon import reviews does NOT work properly. Everything else works fine, but Amazon import reviews doesn't work well. We have had this issue several times in the past, and now again. We have raised the issue 2 weeks ago to Support, and the only answer we get is "our technical team is working on it, we will solve it asap". 2 weeks already. Disappointing. As said, everything else works fine, but not the Amazon imports.

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