Opinew Product Reviews App UGC

Develop by Opinew

$19-$199

/ Month

Free plan available 14 Days Free Trial

Collect product reviews & import AliExpress and Amazon reviews

Automated review requests

Customizable widgets

Multi-platform integration

Photo/video reviews

Bulk review import

Review display automation

About Opinew Product Reviews App UGC

Launched Jul 26, 2017

Built by Opinew

Email :

[email protected]

Address

6/18, 220 Wallace Street, Glasgow, SCT, G5 8AL, GB

Website Support Portal Privacy policy Tutorial FAQ

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Introduction Video

Description

Import reviews, request reviews and display reviews. All-in-1 review app with advanced automation.

Opinew helps request product reviews from current and previous orders through emails, SMS & QR codes. Import Amazon reviews, AliExpress reviews, and eBay reviews in bulk with just one click. Drive more conversions with user-generated content such as photo and video reviews. Seamlessly blend our highly-customizable review widgets with your website's theme on any device. 24/7 support to help you get started with UGC & social proof! Import, request & display reviews instantly on your store.

Import reviews in minutes from Amazon, eBay, AliExpress. Automatic sync.
Manage and display reviews and Q&A on-site with 8 highly-customisable widgets.
Send automated email & SMS requests, and include coupons to get more reviews.
Automatically show your top reviews to maximise conversions with Smart Reviews.
Integrate with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, Rebuy.

Product review features

Display options: All reviews page, Carousels, Filtering, Photo reviews, Product grouping, Q&A, Review highlights, Rich snippets, Star ratings, Tabs or sidebars, Top reviews, Video reviews
Ways to collect reviews: Automations, Custom requests, Email requests, Forms, Import and export, QR codes, Review migration, Review syndication, SMS requests

Pros

Easy import of reviews from Amazon, eBay, and AliExpress
Highly customizable review widgets that seamlessly blend with any website theme
24/7 customer support is highly praised for its responsiveness and effectiveness
Offers multiple ways to collect and display reviews, including emails, SMS, and QR codes
Can send automated review requests with options for including coupons to incentivize reviews
Supports rich review content including photos and videos, which can drive more conversions
Integrations available with Google Shopping, Klaviyo, Gorgias, Smile, LoyaltyLion, and Rebuy
Positive reviews mention significant sales improvements due to optimized reviews
Users find the app easy to use and are generally satisfied with its functionality

Cons

Expensive pricing plans, which may not be clearly communicated upfront
Certain features like manual API integration for integrations may require expensive plans
Complaints about leftover code and broken links upon app uninstallation
Inconsistent import results where ratings are imported without corresponding reviews while still counting against the quota
Issues with translation functionality not working properly
Reports of poor customer support experiences for some users, particularly concerning unresolved issues after uninstalling the app
General concerns about hidden costs and lack of transparency in pricing and feature descriptions

Rating And Reviews

e11ement

Nov 18, 2024 on Shopify

Extreamly rude customer service person name Paul

Canine Keeps

Nov 17, 2024 on Shopify

Great app for reviews, even better support team! All issues are responded to and addressed promptly.

NorthernGoods

Nov 13, 2024 on Shopify

Good customer service almost 100% of the time, there was one point where it cut off and I had to start with a new customer rep but besides that really well, fast and helped me with my issues

BULCCELLATY

Nov 06, 2024 on Shopify

ergocush

Nov 04, 2024 on Shopify

top

AromaCompound

Nov 02, 2024 on Shopify

Support chat replies very fast and helpful

BOUTIQUE SOVIST

Oct 30, 2024 on Shopify

Au début un peu dur dur mais heureusement il y a de l'aide rapide et traduite via le tchat. merci

4inch.STORE

Oct 29, 2024 on Shopify

よい

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