Shopify Personalized communication apps 2025

LabsMobile

8.2

1 Reviews

Automatic personalized SMS order notifications Show more

LabsMobile is an essential Shopify app designed to streamline business communications through SMS notifications. With LabsMobile, merchants can effortlessly send alerts for new orders, abandoned carts, and more, directly from their store, ensuring timely customer engagement. The app offers customization features that allow users to personalize messages with variables, emojis, and support for multiple languages, catering to diverse customer bases. Merchants can easily track their account balance and manage character limits, optimizing their SMS campaigns for efficiency and cost-effectiveness. Ideal for those seeking a robust solution for customer interaction, LabsMobile empowers businesses to maintain clear, personalized communication, enhancing overall customer experience and satisfaction.

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Multi-language support

Personalized messages

Automatic notifications

Order updates

Abandoned cart alerts

Credit management

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Pushloop: Push notifications

$15-$120 / Month

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Send automated notifications for cart recovery and updates Show more

Pushloop revolutionizes the online shopping journey by optimizing cart recovery and enhancing customer communication through direct web push notifications. This innovative app enables e-commerce businesses to effectively reconnect with customers who have abandoned their carts, curating personalized messages that significantly influence purchase decisions. Gone are the days of relying solely on traditional email campaigns; Pushloop offers a more immediate and engaging approach to customer interaction. The app sends timely cart recovery reminders, instant discount alerts for favored items, and facilitates user registration through interactive notifications. Its segmented messaging system allows for tailored communication based on individual browsing and purchase history, ensuring relevance at every touchpoint. Moreover, Pushloop provides real-time performance analytics, empowering merchants with insights into user engagement and conversion metrics, ultimately driving seamless and effective online shopping experiences.

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Performance analytics

Cart recovery

Discount alerts

User registration

Segmented messaging

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Bird: Email, SMS, WhatsApp

(2.7/5)

3 Reviews

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Communicate with customers across WhatsApp, SMS, Email & More Show more

Bird CRM is a dynamic communication platform designed to enhance business interactions with customers by seamlessly integrating channels like WhatsApp, email, and SMS. The app empowers businesses to send personalized marketing campaigns through preferred channels, significantly boosting customer engagement. By synchronizing with Shopify activities, Bird CRM facilitates a true omni-channel experience that aligns marketing and sales efforts. Users can swiftly launch intelligent chatbots to handle routine inquiries, alleviating the support team's workload and ensuring prompt responses. The app ensures a smooth transition to human agents when necessary, enabling businesses to maintain direct communication with customers via a shared inbox. Bird CRM also offers strategic features like broadcast marketing, support chatbots, abandoned cart re-engagement, order tracking notifications, and conversational commerce, all designed to elevate the customer experience within chat channels.

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Order tracking

Conversational commerce

Shared inbox

Abandoned cart

Broadcast marketing

Support chatbots

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Clerk Chat

$15-$25 / Month

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Bi-Directional SMS to maximize customer engagement Show more

Clerk Chat is a cutting-edge app designed to transform your customer interactions by harnessing the power of SMS and WhatsApp. It addresses the growing need for personalized, real-time communication, making it easier than ever to connect with your customers. Whether it's providing efficient customer support, sending timely order updates, or executing targeted marketing promotions, Clerk Chat offers a seamless and convenient platform. The app facilitates two-way SMS communication, leaving behind the era of one-sided conversations and enhancing customer engagement. With its personalized SMS customer support, you can tailor interactions to better meet customer needs and build stronger relationships. Additionally, Clerk Chat empowers businesses to run successful marketing campaigns by reaching out to customers with specific, targeted messages. This comprehensive tool is essential for any business looking to elevate their customer communication strategy.

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Whatsapp integration

Marketing campaigns

Order updates

Personalized support

Two-way sms

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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WapTap: Quick Chat WhatsApp

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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.

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Whatsapp integration

Instant communication

Customizable contact button

Desktop and mobile

Flexible interface

No app required

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JivoChat Live Chat

$19 / Month

7.5

66 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

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Support Board ‑ Chat & Chatbot

$5-$10 / Month

(1/5)

1 Reviews

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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.

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Real-time data

Omni-channel integration

Ai-driven chatbots

Product card messages

Customer information access

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Azark Shop Quick Contact Forms

$5.99-$49.99 / Month

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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.

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Customizable forms

Responsive design

Instant notifications

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switchCode WhatsAppChat Button

$3 / Month

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Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.

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Custom icons

Preset icons

Animated icon

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Google Workspace

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Simplify collaboration with integrated tools for productivity and communication. Show more

Google Workspace is a comprehensive suite of productivity tools designed to enhance collaboration and streamline workflow for businesses and individuals alike. It integrates all popular Google applications, such as Gmail, Google Drive, Docs, Sheets, and Meet, into a seamless, unified platform, allowing users to create, communicate, and collaborate with ease. With features like real-time editing, smart suggestions, and advanced security measures, Google Workspace boosts productivity while ensuring data protection. The platform is highly adaptable, offering customization options to meet the diverse needs of various industries and team sizes. Google Workspace also enhances connectivity with powerful AI-driven functionalities, enabling teams to interact efficiently regardless of their physical locations. With its user-friendly interface, it simplifies task management and ensures that all necessary tools are just a click away, making it easier for individuals and teams to focus on what matters most.

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Streamlined communication

Custom business email

Integrated productivity tools

Simplified collaboration

Real-time document editing

Shared calendar access

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Miduoke

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Miduoke: Unified multi-channel communication platform for seamless customer service.

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Enhanced Order Staff Notes by oBundle

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Chat-like staff notes for better customer communication in BigCommerce. Show more

Enhanced Order Staff Notes by oBundle revolutionizes the way you manage customer communication on your BigCommerce store. This app transforms traditional order staff notes into a dynamic, chat-like interface, fostering more engaging and efficient interactions. By upgrading to Enhanced Order Staff Notes, you empower your team to build personal, professional, and impactful connections with customers. The intuitive design ensures that communication is clear and organized, enhancing the overall shopping experience. Ideal for businesses striving to elevate their customer service, this app provides the tools needed to make each interaction memorable and effective. Transform your store’s communication today with Enhanced Order Staff Notes by oBundle, and witness the difference in your customer relationships.

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Voyado Engage

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Create a personalized omnichannel experience across channels Show more

Voyado Engage is a robust multichannel marketing platform designed to enhance customer engagement by synchronizing behavioral data from your online store. By leveraging this information, businesses can craft personalized experiences across various marketing channels, whether online or in-store. With Voyado Engage, all customer data is consolidated into a single, easy-to-access platform, offering support for multiple markets. The app includes a versatile toolbox with features such as member levels, points, and rewards to bolster customer loyalty. It helps boost engagement and conversion rates through personalized omnichannel offers and dynamic, hyper-segmented emails that address issues like browse abandonment. Furthermore, businesses gain valuable insights into customer behaviors, allowing for more informed marketing strategies and decision-making.

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Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

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Smartbis Loyalty Marketing

$16.6 / Month

6.4

40 Reviews

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Automate loyalty marketing: Boost sales with personalized, spam-free communication. Show more

Smartbis: Loyalty Marketing is an innovative app designed to automate voucher distribution to boost sales and attract new customers through strategic, non-intrusive communication. It enhances customer engagement by encouraging friend referrals and delivers tailored marketing messages via WhatsApp, SMS, and email, all while maintaining the integrity of your brand’s visual identity. The app’s website widget seamlessly integrates to emphasize your business's benefits and credibility, fostering relationship-building before, during, and after sales. You can personalize the customer journey by sending customized messages based on user consumption profiles, thereby increasing the average ticket size and enhancing sales recurrence. Smartbis facilitates the automatic rewarding of loyal customers who refer others, using a structured tier system such as Bronze, Silver, and Gold for effective loyalty management. After every successful transaction, customers receive a voucher code with cashback or discount incentives for future purchases, making it a powerful tool in contemporary loyalty marketing.

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Customer rewards

Personalized messaging

Website widget

Loyalty automation

Refer and earn

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Intercom

(3/5)

1 Reviews

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Streamline customer interactions with personalized, automated, multichannel communication. Show more

Intercom is a versatile customer communication platform designed to enhance the relationship between businesses and their customers. By facilitating personalized interactions, it allows companies to manage multichannel customer engagements efficiently, automate workflows, and tailor each customer experience based on insightful data. The app seamlessly integrates with Ecwid to automatically transfer customer information, ensuring you can communicate with your customers whenever needed. For businesses using Lightspeed, Intercom can be connected via Zapier, an online automation tool that bridges multiple apps and services effortlessly. By creating "Zaps" within Zapier, you can automate the process of transferring new order details and customer contact information to Intercom. Comprehensive instructions are available to guide you through connecting Intercom to your business ecosystem.

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Automated workflows

Personalized interactions

Multichannel communication

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Belco: Customer Service Software for Online Stores

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Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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Klaviyo

(3.3/5)

24 Reviews

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Klaviyo: Centralize customer data for personalized, automated marketing across all channels. Show more

Klaviyo is a cutting-edge marketing automation and customer data platform designed to empower marketers by centralizing and leveraging all of their customer data for hyper-personalized campaign delivery. Seamlessly integrating with existing tech stacks—such as shipping, loyalty programs, user-generated content, subscriptions, and helpdesk services—Klaviyo transforms scattered data into a single, reliable source. This unified data foundation enables marketers to craft and automate personalized experiences across multiple channels, including email, SMS, forms, and mobile push notifications, all from a single log-in. Trusted by innovative brands like ColourPop, Living Proof, and Citizen Watches, Klaviyo supports over 110,000 businesses in acquiring, engaging, and retaining customers while driving growth on their own terms. Its scalable and flexible infrastructure ensures that users can effortlessly expand their marketing efforts and maximize conversions and revenue. Whether you're a small startup or a well-established brand, Klaviyo offers the tools you need to deliver meaningful, personalized customer interactions.

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Centralize customer data

Automate marketing campaigns

Personalize communication channels

Integrate with tech stack

Use single data source

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Shopify Personalized communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 4 Apps

LabsMobile

Pushloop: Push notifications

Bird: Email, SMS, WhatsApp

Clerk Chat

WildGoose Live Chat

Yobi Sync

WapTap: Quick Chat WhatsApp

JivoChat Live Chat

Elfsight Facebook Chat

Support Board ‑ Chat & Chatbot

Azark Shop Quick Contact Forms

switchCode WhatsAppChat Button

Google Workspace

Miduoke

Enhanced Order Staff Notes by oBundle

Voyado Engage

Smartbis Loyalty Marketing

Intercom

Belco: Customer Service Software for Online Stores

Klaviyo