Shopify Personalized communication apps 2025

LabsMobile

Automatic personalized SMS order notifications Show more

LabsMobile is an essential Shopify app designed to streamline business communications through SMS notifications. With LabsMobile, merchants can effortlessly send alerts for new orders, abandoned carts, and more, directly from their store, ensuring timely customer engagement. The app offers customization features that allow users to personalize messages with variables, emojis, and support for multiple languages, catering to diverse customer bases. Merchants can easily track their account balance and manage character limits, optimizing their SMS campaigns for efficiency and cost-effectiveness. Ideal for those seeking a robust solution for customer interaction, LabsMobile empowers businesses to maintain clear, personalized communication, enhancing overall customer experience and satisfaction.

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Multi-language support

Personalized messages

Automatic notifications

Order updates

Abandoned cart alerts

Credit management

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Bird: Email, SMS, WhatsApp

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Communicate with customers across WhatsApp, SMS, Email & More Show more

Bird CRM is a dynamic communication platform designed to enhance business interactions with customers by seamlessly integrating channels like WhatsApp, email, and SMS. The app empowers businesses to send personalized marketing campaigns through preferred channels, significantly boosting customer engagement. By synchronizing with Shopify activities, Bird CRM facilitates a true omni-channel experience that aligns marketing and sales efforts. Users can swiftly launch intelligent chatbots to handle routine inquiries, alleviating the support team's workload and ensuring prompt responses. The app ensures a smooth transition to human agents when necessary, enabling businesses to maintain direct communication with customers via a shared inbox. Bird CRM also offers strategic features like broadcast marketing, support chatbots, abandoned cart re-engagement, order tracking notifications, and conversational commerce, all designed to elevate the customer experience within chat channels.

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Order tracking

Conversational commerce

Shared inbox

Abandoned cart

Broadcast marketing

Support chatbots

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Pushloop

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Send automated notifications for cart recovery and updates Show more

Pushloop revolutionizes the online shopping journey by optimizing cart recovery and enhancing customer communication through direct web push notifications. This innovative app enables e-commerce businesses to effectively reconnect with customers who have abandoned their carts, curating personalized messages that significantly influence purchase decisions. Gone are the days of relying solely on traditional email campaigns; Pushloop offers a more immediate and engaging approach to customer interaction. The app sends timely cart recovery reminders, instant discount alerts for favored items, and facilitates user registration through interactive notifications. Its segmented messaging system allows for tailored communication based on individual browsing and purchase history, ensuring relevance at every touchpoint. Moreover, Pushloop provides real-time performance analytics, empowering merchants with insights into user engagement and conversion metrics, ultimately driving seamless and effective online shopping experiences.

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Performance analytics

Cart recovery

Discount alerts

User registration

Segmented messaging

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Clerk Chat

$15-$25 / Month

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Bi-Directional SMS to maximize customer engagement Show more

Clerk Chat is a cutting-edge app designed to transform your customer interactions by harnessing the power of SMS and WhatsApp. It addresses the growing need for personalized, real-time communication, making it easier than ever to connect with your customers. Whether it's providing efficient customer support, sending timely order updates, or executing targeted marketing promotions, Clerk Chat offers a seamless and convenient platform. The app facilitates two-way SMS communication, leaving behind the era of one-sided conversations and enhancing customer engagement. With its personalized SMS customer support, you can tailor interactions to better meet customer needs and build stronger relationships. Additionally, Clerk Chat empowers businesses to run successful marketing campaigns by reaching out to customers with specific, targeted messages. This comprehensive tool is essential for any business looking to elevate their customer communication strategy.

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Whatsapp integration

Marketing campaigns

Order updates

Personalized support

Two-way sms

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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JivoChat Live Chat

$19 / Month

9

66 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

Install App

Support Board ‑ Chat & Chatbot

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Automate your customers' communication

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Voyado Engage

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Create a personalized omnichannel experience across channels Show more

Voyado Engage is a robust multichannel marketing platform designed to enhance customer engagement by synchronizing behavioral data from your online store. By leveraging this information, businesses can craft personalized experiences across various marketing channels, whether online or in-store. With Voyado Engage, all customer data is consolidated into a single, easy-to-access platform, offering support for multiple markets. The app includes a versatile toolbox with features such as member levels, points, and rewards to bolster customer loyalty. It helps boost engagement and conversion rates through personalized omnichannel offers and dynamic, hyper-segmented emails that address issues like browse abandonment. Furthermore, businesses gain valuable insights into customer behaviors, allowing for more informed marketing strategies and decision-making.

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Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

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Smartbis: Loyalty Marketing

$16.6 / Month

7.5

37 Reviews

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Automate loyalty marketing: Boost sales with personalized, spam-free communication. Show more

Smartbis: Loyalty Marketing is an innovative app designed to automate voucher distribution to boost sales and attract new customers through strategic, non-intrusive communication. It enhances customer engagement by encouraging friend referrals and delivers tailored marketing messages via WhatsApp, SMS, and email, all while maintaining the integrity of your brand’s visual identity. The app’s website widget seamlessly integrates to emphasize your business's benefits and credibility, fostering relationship-building before, during, and after sales. You can personalize the customer journey by sending customized messages based on user consumption profiles, thereby increasing the average ticket size and enhancing sales recurrence. Smartbis facilitates the automatic rewarding of loyal customers who refer others, using a structured tier system such as Bronze, Silver, and Gold for effective loyalty management. After every successful transaction, customers receive a voucher code with cashback or discount incentives for future purchases, making it a powerful tool in contemporary loyalty marketing.

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Customer rewards

Personalized messaging

Website widget

Loyalty automation

Refer and earn

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Maverick ‑ Personalized Videos

$100 / Month

7.8

9 Reviews

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AI generated personalized videos at scale to boost LTV Show more

Maverick - Personalized Videos is an innovative app designed for e-commerce stores, enabling personalized customer interactions throughout the user journey using AI-generated videos. With Maverick, businesses can effortlessly send tailored video messages without the time-consuming task of recording individual videos for every customer. Simply record one video, and Maverick’s AI technology personalizes it for each customer engagement, whether it’s recovering abandoned carts, thanking purchasers, or welcoming new subscribers. This approach enhances customer relationships and significantly improves open and click rates for video emails. E-commerce stores can boost revenue by converting abandoned carts into successful sales and encouraging repeat purchases. Maverick offers a seamless setup process, requiring no technical expertise and supporting all customer touchpoints, making it a must-have tool for delighting customers and driving conversions.

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Abandoned cart recovery

Easy setup

Personalized interactions

Ai-generated videos

High open rates

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Rex: Personalized Upsell

$9.99 / Month

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Boost sales with personalized upsells and recommendations Show more

Rex: Personalized Upsell is a powerful app designed to enhance customer engagement and boost sales by integrating machine learning-powered widgets into your store. These widgets leverage well-established recommendation systems similar to Amazon's "Frequently bought together" and "Customers who bought also bought," providing personalized suggestions to shoppers. Each widget is fully customizable and theme-aware, ensuring seamless integration with your store’s aesthetic. The app offers a user-friendly interface that allows you to configure and control various aspects of your store, including the ability to manually override recommendations and tailor the user interface. With options like "Best sellers & trending now," Rex keeps your offerings dynamic and relevant, encouraging increased purchases. Rex is the ultimate solution for store owners seeking to optimize their upsell strategies with precision and ease.

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Ml-powered widgets

Customizable recommenders

Theme-aware ui

Manual overrides

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

7.7

58 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Sling: Scheduling & Time clock

$2-$4 / Month

(2.8/5)

6 Reviews

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Scheduling, time Tracking & communication made easy. Show more

Sling: Scheduling & Time Clock is a comprehensive app designed to streamline employee scheduling and time management for businesses. With its intuitive interface, managers can efficiently create schedules, handle time-off requests, manage shift trades, and monitor employee availability in minutes. This tool not only helps avoid budget overruns and unwanted overtime but also minimizes absenteeism and late arrivals, ensuring smooth operations. Real-time notifications alert users of overlapping shifts and unexpected changes, reducing scheduling conflicts and stress. Sling also offers features for communication and task management, fostering collaboration and productivity within teams. Overall, Sling is a versatile solution for managing labor costs and enhancing workplace efficiency.

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Employee scheduling

Labor cost

Time clock

Task management

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MSG91

7.8

11 Reviews

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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

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Order Management — Trackeasy

$14.99-$19.99 / Month

7.8

15 Reviews

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Order manager for Restaurant kitchen, Warehouse with workflow Show more

Order Management — Trackeasy is an efficient solution designed to streamline the order management process across different sectors, including restaurant kitchens and remote warehouses. It enables users to track the status of order preparation and packing in real-time, ensuring that no orders are missed or delayed. With seamless multi-device support, users can monitor and update order status from desktops, tablets, or mobile devices. Delivery personnel can access order lists sorted by delivery dates on their phones, eliminating the need for manual documentation. The app features customizable alarms to notify users of new orders and supports management across up to seven distinct order stages. Users can also generate product-wise preparation reports, making it ideal for businesses operating across multiple locations and with various users.

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Order status tracking

Remote packing tracking

Delivery list management

Multiple device support

New order alarms

Seven order stages

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SMS Notify ‑SMS Gateway Center

$0.99 / Month

7.3

4 Reviews

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Empower Your Business with Seamless SMS Communication Show more

SMS Notify ‑SMS Gateway Center is a powerful app designed to enhance communication between merchant stores and their customers. This app allows store owners to send and receive crucial updates such as orders, shipments, and sales reports directly via SMS, thereby streamlining store management. By using SMSGatewayCenter SMS, merchants can efficiently convey order statuses and other important information, creating a cost-effective and real-time communication channel. SMS Notify supports the sending of transactional, OTP, and promotional messages directly from Shopify stores, helping merchants maintain a robust connection with their clientele. Additionally, the app offers advanced features like generating smart links for detailed delivery insights and sharing files such as documents and images over SMS. The inclusion of a Google verified SMS badge enhances message authenticity without additional costs, while optional SMS message encryption ensures secure communications.

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File sharing

Order notifications

Sales reports

Shipment updates

Promotional sms

Smart links

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ValueFirst SMS App

(1/5)

1 Reviews

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Send speedy & secure communication to your customers Show more

ValueFirst SMS App seamlessly integrates with your Shopify dashboard, enhancing it with cutting-edge SMS API capabilities. It allows you to send timely updates, pricing alerts, marketing offers, and personalized greetings directly from your preferred platform, ensuring efficient communication with your customers. The app distinguishes itself through its speed and security, facilitating reliable direct messaging straight from Shopify. Users can easily customize their messages, utilizing relevant data points, hyperlinks, and merge fields for a personalized touch. Designed to ensure high message deliverability, ValueFirst SMS leverages robust cloud infrastructure for seamless service. Elevate your customer interactions by sending precise, personalized communications, directly enhancing your business outreach and engagement efforts.

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Personalized messaging

Speedy communication

Secure messaging

Direct from dashboard

High deliverability

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LitPDP ‑ Print as PDF

$4.99-$15 / Month

7.8

5 Reviews

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PDF print spec sheet for customers Show more

LitPDP - Print as PDF is a versatile app designed to help buyers easily access and print all the necessary product specifications and details in a convenient PDF format. This app ensures seamless integration with your online store, allowing real-time data export directly from the product page. Even if your current theme is not supported or you're unsure about installation procedures, the friendly and professional support team is ready to assist via email. The app offers customization options, like custom metafields or templates, to meet your unique needs. Furthermore, LitPDP supports exporting in the locale language of the page, enhancing accessibility for global customers. You can also conveniently send these PDFs directly to customers’ emails and receive notifications when the documents are dispatched, ensuring efficient communication and service delivery.

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Real-time data

Pdf spec sheets

Export product details

Locale language export

Email capabilities

Notification on send

Install App

Shopify Personalized communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 4 Apps

LabsMobile

Bird: Email, SMS, WhatsApp

Pushloop

Clerk Chat

WildGoose Live Chat

Yobi Sync

JivoChat Live Chat

Elfsight Facebook Chat

Support Board ‑ Chat & Chatbot

Voyado Engage

Smartbis: Loyalty Marketing

Maverick ‑ Personalized Videos

Rex: Personalized Upsell

Wizybot ‑ AI Chatbot

Sling: Scheduling & Time clock

MSG91

Order Management — Trackeasy

SMS Notify ‑SMS Gateway Center

ValueFirst SMS App

LitPDP ‑ Print as PDF