Customer reviews: Digital Downloads Pendora

Name: Digital Downloads Pendora
Brand: Henqq ecommerce LLC
SKU: shopify-pendora-digital-download-app-by-henqq-ecommerce-llc
Rating: 5 (92 reviews)

Develop by Henqq ecommerce LLC

Pendora is a Shopify app designed to simplify digital product sales, offering secure downloads and automated delivery. This review covers its key features, pricing, and real user feedback to help merchants decide if it fits their needs.

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Reviews (92)

Overall rating

5

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What Merchants Think

Merchants generally have positive feedback for "Digital Download Pendora". The app is praised for its ease of use and excellent customer support. Users appreciate the efficient setup process and the app's effectiveness in delivering digital products.

Key Strengths

Easy and straightforward setup process
Exceptional customer service and support team
Responsive support available at odd hours
Customization options, including email features
Free to use, which is beneficial for startups
Effective in adding and managing digital products

Common Concerns

Lack of an email editor
Storage limit of 500MB may be restricting for larger files
Initial issues with specific digital product formats like PDFs

Final Thoughts

Overall, "Digital Download Pendora" is well-received for its user-friendly interface and outstanding support team. While there are some limitations related to storage and email customization, the app efficiently addresses the needs of merchants dealing with digital products. It is a strong choice for those seeking a free and reliable solution.

Mostly Pillows

Jul 25, 2024 on Shopify

Customer support was great and guided me through the setup process seamlessly. The app is completely free, which is a huge plus. However, I found the lack of an email editor to be a bit limiting. I also faced an issue while uploading a large file, and although the support team tried to help, the 500MB storage limit was a constraint. Overall, it's a good app with room for improvement.