Reviews: Digital Download Pendora

Customer reviews: Digital Download Pendora

Reviews (32)

Overall rating

5

29
4

1
3
2
1

What Merchants Think

Merchants generally have positive feedback for "Digital Download Pendora". The app is praised for its ease of use and excellent customer support. Users appreciate the efficient setup process and the app's effectiveness in delivering digital products.

Key Strengths

Easy and straightforward setup process
Exceptional customer service and support team
Responsive support available at odd hours
Customization options, including email features
Free to use, which is beneficial for startups
Effective in adding and managing digital products

Common Concerns

Lack of an email editor
Storage limit of 500MB may be restricting for larger files
Initial issues with specific digital product formats like PDFs

Final Thoughts

Overall, "Digital Download Pendora" is well-received for its user-friendly interface and outstanding support team. While there are some limitations related to storage and email customization, the app efficiently addresses the needs of merchants dealing with digital products. It is a strong choice for those seeking a free and reliable solution.

Vauliys

Mar 05, 2025 on Shopify

It's a pretty good plugin and I like the process of customers receiving the email and being taken to a page where they can see all their downloads under one email. I did however encounter some scenarios that could be improved: a customer entered their email wrong so they never received the download email. I had to manually send each file over instead of one product link that contained all files. The links were pretty long too. I left some feedback and while they can't implement this feature now, it's on their to do list which I appreciate :) Also i know he meant well but he kept calling me sir even after i signed off and left (she/her) in my message - but no harm, just a little feedback for the support team, thank you! :)