Customer reviews: Digital Downloads Pendora

Name: Digital Downloads Pendora
Brand: Henqq ecommerce LLC
SKU: shopify-pendora-digital-download-app-by-henqq-ecommerce-llc
Rating: 5 (92 reviews)

Develop by Henqq ecommerce LLC

Pendora is a Shopify app designed to simplify digital product sales, offering secure downloads and automated delivery. This review covers its key features, pricing, and real user feedback to help merchants decide if it fits their needs.

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Reviews (92)

Overall rating

5

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What Merchants Think

Merchants generally have positive feedback for "Digital Download Pendora". The app is praised for its ease of use and excellent customer support. Users appreciate the efficient setup process and the app's effectiveness in delivering digital products.

Key Strengths

Easy and straightforward setup process
Exceptional customer service and support team
Responsive support available at odd hours
Customization options, including email features
Free to use, which is beneficial for startups
Effective in adding and managing digital products

Common Concerns

Lack of an email editor
Storage limit of 500MB may be restricting for larger files
Initial issues with specific digital product formats like PDFs

Final Thoughts

Overall, "Digital Download Pendora" is well-received for its user-friendly interface and outstanding support team. While there are some limitations related to storage and email customization, the app efficiently addresses the needs of merchants dealing with digital products. It is a strong choice for those seeking a free and reliable solution.

Cherry Resells

Jul 31, 2025 on Shopify

Orribile. Su 10 ordini, 7 hanno avuto dei problemi. Se cambiate immagine del prodotto, per il download comunque rimarrà la prima che avete messo (quindi se da una stessa base lo modificate o aggiungete qualcosa, al cliente comunque segnerà il prodotto precedente). Inoltre se per un prodotto avete più Files, il layout del download sarà inguardabile: per tutto il numero di file, tal volte viene ripetuta la scheda prodotto (che se si somma al fatto che è l’immagine vecchia, ancora peggio). Trovatene un altra, l’assistenza è pure antipatica e poco efficiente.