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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (2,002)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Margy's Monte Carlo

Mar 24, 2025  on Shopify

Very good application with top-notch, highly responsive support. I recommend it.

Variety Plate

Mar 23, 2025  on Shopify

Very helpful - quick and friendly!

Lunessa Toronto

Mar 22, 2025  on Shopify

ALFA-JEWELRY

Mar 22, 2025  on Shopify

I highly recommend the app, it's really good and has been serving us and our clients for a few years now. We're really happy with it and the customer service too.

MALIVO

Mar 22, 2025  on Shopify

Awesome service and awesome product

IFY Sports

Mar 21, 2025  on Shopify

Thank you so much Zessa for the quick help. Really appreciate

Mode En Main

Mar 21, 2025  on Shopify

Merci Jessca tu m'a bien aider

Zeus

Mar 21, 2025  on Shopify

help me with everything I asked for!

Marbella Beauté

Mar 21, 2025  on Shopify

Snelle reactie, erg vriendelijk en gelijk goed geholpen!

AVIATEUR

Mar 21, 2025  on Shopify

rapide et efficace

Pilcozy

Mar 21, 2025  on Shopify

Très bonne application de tracking

Toppick

Mar 20, 2025  on Shopify

Fast and good response when i hade some issues

HeyMinnak

Mar 20, 2025  on Shopify

MoonSkyn

Mar 20, 2025  on Shopify

Let's Wander

Mar 20, 2025  on Shopify

Helpful

distak

Mar 20, 2025  on Shopify

very good

My Store

Mar 19, 2025  on Shopify

Recommend this app!

Skinova Beauty

Mar 19, 2025  on Shopify

Great order tracking app. Very easy to set up. Quality support that responds really, really quickly, that's super great!

Knooper

Mar 19, 2025  on Shopify

very nice thank cecilia

BAAKD

Mar 18, 2025  on Shopify

kath is great :D

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