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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (2,002)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Natur Bohne Bio Kaffee

Mar 27, 2025  on Shopify

Really really great support. Realyl fast!

CBRN Masks

Mar 27, 2025  on Shopify

Donna was great, very helpful. So far the app looks great

Revolt Combat Club

Mar 26, 2025  on Shopify

Top service

Goodnvibes

Mar 26, 2025  on Shopify

PERFECT !!

MOWRATOR

Mar 26, 2025  on Shopify

Kath is helpful and responds quickly. This App is easy to use and designed finely.

Meera

Mar 26, 2025  on Shopify

Thank you, great support!

SmartStorage.au

Mar 26, 2025  on Shopify

Really prompt service and super helpful in getting started

LUNVRA

Mar 25, 2025  on Shopify

AMAZING!

Homedekk

Mar 25, 2025  on Shopify

Attonna

Mar 25, 2025  on Shopify

Nexura

Mar 25, 2025  on Shopify

Service client au top

amora vestis

Mar 25, 2025  on Shopify

Great customer support, had a question regarding a small issue. They promised to look into it and 2 days later I received an e-mail that it had been solved. Instead of providing a solution so I could fix it myself, they already fixed it for me. So obviously I am really satisfied with everything!

Lumaéh

Mar 25, 2025  on Shopify

very good sav!!

Velvra

Mar 25, 2025  on Shopify

Great support, thanks Donna!

IRON MEALS

Mar 24, 2025  on Shopify

great app, the support is awesom

SVI Sportswear

Mar 24, 2025  on Shopify

PrizQ

Mar 24, 2025  on Shopify

Great support. Software works great even with the limitations from Shopify on Couriers/

Amesten

Mar 24, 2025  on Shopify

Asistencia impecable. Fácil configuración. Recomiendo.

The-Paddock

Mar 24, 2025  on Shopify

Muuse Beauty

Mar 24, 2025  on Shopify

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