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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,985)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

CussinMM

Jun 12, 2024  on Shopify

good services. thanks

EternaGlow

Jun 12, 2024  on Shopify

Customer support was incredibly helpful and replied very quick

Aloriva

Jun 12, 2024  on Shopify

Sonola™

Jun 12, 2024  on Shopify

Irresistee

Jun 11, 2024  on Shopify

Great support

Doodling_nyc

Jun 11, 2024  on Shopify

support was great

Toty home

Jun 11, 2024  on Shopify

Mangolo

Jun 11, 2024  on Shopify

Really good customer service and fast response!

The Prep Bible

Jun 11, 2024  on Shopify

Great quick support

Nimaco

Jun 11, 2024  on Shopify

Schneller und kompetenter support einfache App Handhabung und super Erklärung bei Problemen!!!!

YAZIRCO

Jun 11, 2024  on Shopify

ARTTI Charm

Jun 11, 2024  on Shopify

Very good customer relationship. Fast to respond. have special awards.

Bagvoy™

Jun 10, 2024  on Shopify

Lumina

Jun 10, 2024  on Shopify

URBNSOL® Web Store

Jun 10, 2024  on Shopify

fast support.

MutluKucaklama

Jun 10, 2024  on Shopify

SantePro

Jun 09, 2024  on Shopify

CozyLab

Jun 09, 2024  on Shopify

Je suis extrêmement satisfait du service de ParcelPanel. Leur plateforme est intuitive et efficace, ce qui facilite grandement la gestion des suivis de commandes pour ma boutique Shopify. Le support client est exceptionnel : rapide, aimable et toujours prêt à aider. Merci beaucoup pour les 30 quotas supplémentaires ! Je recommande vivement ParcelPanel à tous les propriétaires de boutique en ligne.

Dufflybag™

Jun 09, 2024  on Shopify

I got helped by Jessca it’s truly the best app

Auraises

Jun 09, 2024  on Shopify

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