Taranker.Com Logo
Parcel Panel Order Tracking logo

Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,978)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

TRIBROGADGED

Jun 26, 2024  on Shopify

best app.

NadraStore

Jun 26, 2024  on Shopify

Bouquet Blossoms

Jun 26, 2024  on Shopify

great and compatible

Badaci

Jun 26, 2024  on Shopify

Very nice app. Ton of customizations which is nice. Support is quick and helpful as well.

Lavoya

Jun 26, 2024  on Shopify

Good support!

MINDSET STRIVE

Jun 26, 2024  on Shopify

kath was good customer service

Pepe Frosch

Jun 25, 2024  on Shopify

just perfect

Amor Arts

Jun 25, 2024  on Shopify

Alles perfekt

Amadeus Trade Limited

Jun 25, 2024  on Shopify

Error 404 Shop

Jun 25, 2024  on Shopify

I totally recommend the parcel panel app maybe there is just one issue that it doesn't track or it have slow updates on the italian carrier le poste italiane

Nazura

Jun 25, 2024  on Shopify

ExcellentSupply.com

Jun 24, 2024  on Shopify

This is an excellent tracking app. I've tried a few and Parcel Panel works great! It also integrates tightly with the Accounts Concierge app. Support is quick to respond too. Easily a 5-star app.

MatchMyStyle

Jun 24, 2024  on Shopify

App was awesome and customer support were fast and responsive. Thanks to donna. 100% recommend!

pureleather.ch

Jun 24, 2024  on Shopify

Ive had a perfect contact with Donna and im just satisfied the maximum the best support ever Thank you Parcel Panel and special thanks to Donna :)

SihirliDolabım

Jun 24, 2024  on Shopify

Tîrej

Jun 24, 2024  on Shopify

Great

Clever Knife

Jun 24, 2024  on Shopify

ArtBun

Jun 24, 2024  on Shopify

Sway Hoop

Jun 23, 2024  on Shopify

Great App, Great support!

JWJ Trading

Jun 23, 2024  on Shopify

Scroll to Top