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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,991)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Habitat Bois Lumière

Apr 07, 2024  on Shopify

Très bon pour le drop shipping , sav très rapide et reactif également.

ShinyScrubber

Apr 07, 2024  on Shopify

Hızlı , efektif ve kibar

babyhouse

Apr 07, 2024  on Shopify

Sky Gliders

Apr 06, 2024  on Shopify

I Was A Nice And A Swift Intreaction with Jessica She was really helpful

Nos-sandales

Apr 06, 2024  on Shopify

Ravelution

Apr 06, 2024  on Shopify

Noisy Guard

Apr 05, 2024  on Shopify

An interesting application with the ability to hide Chinese traces. Support always willing to help and respond immediately

My Pets Mates

Apr 05, 2024  on Shopify

ISEL Home

Apr 05, 2024  on Shopify

NAVLOU

Apr 05, 2024  on Shopify

aslekhas

Apr 05, 2024  on Shopify

dona was good

Umoja Africa

Apr 05, 2024  on Shopify

Ozthentic

Apr 05, 2024  on Shopify

Aulux

Jan 25, 2024  on Shopify

The Free plan is more than enough to get started, and the paid plans are super affordable! The customer support is exceptional; we have never seen anything like it before. After submitting our inquiry, we received a response from Donna within 20 seconds - literally. Within just three minutes, all our issues were resolved. We cannot recommend it enough!

FlexibleGoods

Dec 27, 2023  on Shopify

The best app for tracking number ever! They have 24/7 support assistance and the personalized my page like I need it and the way I wanted it. I had problem to find some orders with the courier number, and my clients were unable to track their order status, so I talked with Jessica from the support team, and she fixed everything for me within a minute! Highly recommend this app if you want to scale your business their price worth it 100% !!! Happy customer happy life!

Modcontroller

Dec 09, 2023  on Shopify

The app is very clear and the tracking page looks great. It's also perfect for beginners who are just starting out. You have all the functions you need straight away and you can even have the branding removed free of charge. I can only recommend it and the support is friendly and fast.

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