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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,991)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Trends

Apr 10, 2024  on Shopify

ENCOMENDA CERTA

Apr 10, 2024  on Shopify

Suporte muito bom. Tirou minhas dúvidas e resolveu alguns problemas em instantes no rastreamento. TOP d+

Belong Zen

Apr 10, 2024  on Shopify

good spourt

VentureGear

Apr 10, 2024  on Shopify

Fast and efficient service.

Firsatly

Apr 10, 2024  on Shopify

Demo

Apr 10, 2024  on Shopify

thanks for everything

ネプロスジョイ

Apr 10, 2024  on Shopify

Nice and fast support

MPWRD

Apr 09, 2024  on Shopify

Vela Amsterdam

Apr 09, 2024  on Shopify

great service and fast

unbothered.

Apr 09, 2024  on Shopify

Support was very fast, and was able to provide me with detailed instructions on how to fix my customers shipping notifications. Donna was the best!

ChicZonePlus

Apr 08, 2024  on Shopify

fast cs response with answers that really work

Factory Outlet

Apr 08, 2024  on Shopify

Vitasit

Apr 08, 2024  on Shopify

Top App. Auch in der kostenlosen Variante viele Funktionen.

Okineo

Apr 08, 2024  on Shopify

J'adore! L'équipe support est très réactive.

GothRider Brand

Apr 08, 2024  on Shopify

I'm impressed by the speed of the support, that's the first thing I look for any app I install, how responsive they are. They are fabulous. Also we were missing a carrier and within less than 2 weeks they added it for us. Prior them I was using another software for tracking it was expensive and never as fast as them.

Pixelboxes

Apr 08, 2024  on Shopify

fan

Apr 07, 2024  on Shopify

KuschelICH

Apr 07, 2024  on Shopify

App integrates seamlessly into our theme. Fantastic customer service: Answers within a very short time, even on Sundays! All questions were answered immediately to our complete satisfaction.

QOZA Tech

Apr 07, 2024  on Shopify

it is great

Roving Mode

Apr 07, 2024  on Shopify

great app, highly recomend

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