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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,909)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Zacshop

Aug 16, 2024  on Shopify

great

FitPulse

Aug 16, 2024  on Shopify

The worker was very quick to respond and gave me a quick salution to my problems and very kind too

Fyezza

Aug 16, 2024  on Shopify

Kleotap

Aug 15, 2024  on Shopify

Muy buen y rápida atención

Regalissa

Aug 15, 2024  on Shopify

CHOUETTIFY

Aug 15, 2024  on Shopify

1ere minute avec PPOT, Jessca au chat est très pro ! efficace ! Pressé d'utiliser l'appli !

Yıldız Ürün

Aug 15, 2024  on Shopify

CoastBcn

Aug 15, 2024  on Shopify

best tracking app

meibuy

Aug 15, 2024  on Shopify

One of the best Apps here and the Support it's nuts :D

Lucky 5

Aug 15, 2024  on Shopify

vesca

Aug 14, 2024  on Shopify

thank you for halping

BolaMom 🤰

Aug 14, 2024  on Shopify

très bien même le plan free pour débuter. assistance à n'importe quelle heure! je recommande

Flint

Aug 14, 2024  on Shopify

it's great really

DrivenFreaks

Aug 14, 2024  on Shopify

SOFA HUG

Aug 14, 2024  on Shopify

Super support!

Mabble Shine

Aug 14, 2024  on Shopify

Merci à Cecilia qui a répondu parfaitement à ma requête, très pro, très aimable !

Mohony

Aug 14, 2024  on Shopify

A musthave app for higher trust.

My Store

Aug 14, 2024  on Shopify

het werkt perfect hoe het hoort

DEADKITSUNE

Aug 14, 2024  on Shopify

Really nice

Wild Bracelets

Aug 14, 2024  on Shopify

I'd recommend it because it offers great possibilities and the customer service is very responsive and helpful !

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