Reviews: Parcel Panel Order Tracking

Customer reviews: Parcel Panel Order Tracking

Reviews (4,991)

Overall rating

5

1,716
4

51
3

7
2

2
1

3

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

Exceptional customer support described as responsive, friendly, and proactive.
Easy setup and seamless integration with platforms like Shopify.
Effective in providing real-time order tracking and updates, reducing customer inquiries.
Customization options to align with business branding.
Support for multiple carriers, facilitating versatile operations.

Common Concerns

Instances of misalignment between tracking numbers and carrier data.
Occasional delays in updating order statuses during peak periods.
Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

AcrobatOyuncak

Apr 21, 2024 on Shopify

Whizbell

Apr 21, 2024 on Shopify

Online Market Mix

Apr 21, 2024 on Shopify

Quick answers and super helpful chat

Send a Pick

Apr 20, 2024 on Shopify

Good support!

NCMPRBL

Apr 20, 2024 on Shopify

So far so good. Detailed and gives customer peace of mind with shipping updates.

Timeless Adorns Jewelry

Apr 20, 2024 on Shopify

love the 24/7 customer service

Morris Reed

Apr 20, 2024 on Shopify

It's a shame that we even need apps like Parcel Panel, given the unfortunate stereotype that anything from China is inherently "cheap." What I find amusing, though, is that the same keyboard warriors who express this concern are probably using Chinese tech toys to voice their opinions. Nevertheless, this app is a gem, and I'm grateful for its existence as a tool to combat such stereotypes. Not only does Parcel Panel work seamlessly, but the customer service is also exceptional – they respond almost immediately to any inquiries. In a world where perceptions can overshadow reality, it's refreshing to have a tool like Parcel Panel to set the record straight. Highly recommended!

Soothie Ease

Apr 20, 2024 on Shopify

Great app

AquaNest

Apr 20, 2024 on Shopify

asd

GivesBlue

Apr 20, 2024 on Shopify

Good app, thanks your questions quickly and offers a professional track your order page. Recommended! It's just a bit pricey. For the rest great!

Infinity Finds & Consulting

Apr 19, 2024 on Shopify

Simplicité et réactivité de l'équipe support

Elaborate-Accessories.Store

Apr 19, 2024 on Shopify

I have not started doing anything in my shopify store yet

Luviso

Apr 19, 2024 on Shopify

its an exceptional tracking app and top tier customer service

Demo

Apr 19, 2024 on Shopify

Kath from the support team helped me to solve my problem. Thanks fo everything.

Veloci Amsterdam

Apr 19, 2024 on Shopify

Trends Bolt

Apr 19, 2024 on Shopify

Donna was really helpful today, She assisted me on getting my Logo changed.

Sip Joy Drinkware

Apr 19, 2024 on Shopify

Really fast and friendly service

Delapine

Apr 19, 2024 on Shopify

good

Prepared Hero

Apr 19, 2024 on Shopify

Smart Dealz

Apr 19, 2024 on Shopify

Great app, and great support service. The best tracking app in shopify I really recommend it,