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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,899)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

L.O.S & Co.

Jun 30, 2025  on Shopify

thanks Kath!

BML Collectives

Jun 30, 2025  on Shopify

Service was amazing. They answered exactly what I needed to know.

Senvia

Jun 30, 2025  on Shopify

BarCore™

Jun 30, 2025  on Shopify

very very helpful stuff!

SolarX

Jun 29, 2025  on Shopify

The Femora

Jun 29, 2025  on Shopify

İts great

Kitchik.com

Jun 29, 2025  on Shopify

Thank you for the help Donna

ZALVORY STORE

Jun 29, 2025  on Shopify

Blyss

Jun 29, 2025  on Shopify

Great App! Zessa helped me a lot developing the store! very bless to have her by our side on Parcel Panel

Paris Liss

Jun 29, 2025  on Shopify

great

Doyen

Jun 28, 2025  on Shopify

Wonder Minds Kids

Jun 28, 2025  on Shopify

Jess Deals

Jun 28, 2025  on Shopify

Great customer service.

TrustLearn.net

Jun 28, 2025  on Shopify

Au Quart d’Heure

Jun 28, 2025  on Shopify

MiniBreeze

Jun 28, 2025  on Shopify

ATA Football Jerseys

Jun 27, 2025  on Shopify

lesbainsdusoleil

Jun 27, 2025  on Shopify

VALE MIAMI

Jun 27, 2025  on Shopify

DOKAN

Jun 27, 2025  on Shopify

Great and useful app .... getting rid of the wismo questions from customers . thumbs up

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