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Customer reviews: Parcel Panel Order Tracking

Develop by Shopify

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

ShoSens

Oct 23, 2025  on Shopify

Plastic Books

Oct 23, 2025  on Shopify

Excellent app! Very easy to use and works perfectly for tracking orders. The support team is super kind and helpful, they solved everything quickly. Totally recommended!

NOHR Berlin

Oct 23, 2025  on Shopify

Ik werd heel snel en consistent geholpen.

Snuggy Step

Oct 22, 2025  on Shopify

DARK JINN

Oct 22, 2025  on Shopify

- Exceptional - intelligent - Parcel Panel - Problem Resolving Time is Superb - HIGHLY RECOMMENDED -

SKURW

Oct 21, 2025  on Shopify

Profumeria Anna

Oct 20, 2025  on Shopify

Grazie mille. Tutto risolto con Parcel.

Novella

Oct 20, 2025  on Shopify

It is great and thankyou for helping me!

Monicque

Oct 20, 2025  on Shopify

Verry fast respons

Lifestyle inc.

Oct 20, 2025  on Shopify

I got the best help with a question I raised. Within 5 minutes my problem was solved. Highly recommend this app.

ZARUMART LLC

Oct 18, 2025  on Shopify

Gloots

Oct 17, 2025  on Shopify

On Point Sale air and ocean

Oct 16, 2025  on Shopify

Fast !!!!!!

Elianeparis

Oct 16, 2025  on Shopify

Very happy with the support. If I get stuck somewhere, I get help right away without having to wait long.

MontaPlay

Oct 15, 2025  on Shopify

They are very fast

Pälsvänner

Oct 15, 2025  on Shopify

Toppen app och mycket bra service.

Books & Beats CCC Entertainment & G.A.A.B Network

Oct 14, 2025  on Shopify

I'm just getting started with this service but so far suring the set up process Jane, their customer service representative who is helping me is great.

Solarway

Oct 14, 2025  on Shopify

MAISON CALIYA

Oct 14, 2025  on Shopify

Very good!

Jennifer & Sophia Jacksonville

Oct 14, 2025  on Shopify

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