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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,991)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Spiral Seven

May 29, 2024  on Shopify

awesome super fast customer service! and great tool to track all your shipments

Freaz

May 29, 2024  on Shopify

Great service!

Velari

May 29, 2024  on Shopify

They helped me fix an issue!

Fabrizio-Milano

May 29, 2024  on Shopify

Good Customer Service!

Minadanko

May 29, 2024  on Shopify

muy bien, son muy atentos y solucionan cualquier duda rapido y bien

Opal Touch

May 29, 2024  on Shopify

Freezibreeze

May 28, 2024  on Shopify

It is awesome working with parcelpanel. Customer support is very impressive timely replies and very collaborative. Loving there services

Silkra

May 28, 2024  on Shopify

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

J&M HOME

May 28, 2024  on Shopify

Parfait !!!

heavenlyfluff

May 28, 2024  on Shopify

very good support

Really Rad Records

Apr 25, 2024  on Shopify

great so far!

LuxuriaVoyage

Apr 25, 2024  on Shopify

really good costumer support they answered in seconds!

Ceramiche di Caltagirone Sofia

Apr 25, 2024  on Shopify

Lampanti

Apr 25, 2024  on Shopify

great service

VENECA-LONDON

Apr 25, 2024  on Shopify

Great service! Fast responding and give extra additions to your account as a gift! :)

HitCollections

Apr 25, 2024  on Shopify

Its Great!

Securit-Shoes

Apr 25, 2024  on Shopify

Super !

Lunessa

Apr 25, 2024  on Shopify

amazing really fast and friendly. Donna even helped me change the tracking link of my previous orders (the orders i got before i even downloaded the app). Thank you very much !!

Resiona

Apr 25, 2024  on Shopify

good

Cozy and Style

Apr 25, 2024  on Shopify

Goede service, en staan altijd voor je klaar!

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