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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,991)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

SAGAR

Jun 04, 2024  on Shopify

Lumeva

Jun 04, 2024  on Shopify

top!

Tranquilite

Jun 04, 2024  on Shopify

Great service, replied my requests almost immediately

VIA VERONA

Jun 04, 2024  on Shopify

Estou adorando, pretendo ficar definitivamente com este app de rastreio :)

Virele Joias

Jun 04, 2024  on Shopify

This app is awesome, supports many couriers and the chat was really great. For sure I recommend

ShonenSports®

Jun 04, 2024  on Shopify

tres bon service clients

Pooch Base

Jun 04, 2024  on Shopify

Speedy customer support with accurate communication

Trustifys

Jun 04, 2024  on Shopify

top, danke

FUFUKI

Jun 04, 2024  on Shopify

Friends-N-Fragrance

Jun 04, 2024  on Shopify

good service thank you

HappyBuyDay

Jun 04, 2024  on Shopify

Jessca a répondu à ma demande très rapidement, moins de deux minutes. Service client très réactif. Je recommande.

Trending Home Finds

Jun 04, 2024  on Shopify

Best App

ivorya

Jun 04, 2024  on Shopify

Thebesttailor

Jun 03, 2024  on Shopify

This app is a perfect solution to the package tracking problem.

1homeshoppe

Jun 03, 2024  on Shopify

Awesome customer service

Nede Home

Jun 03, 2024  on Shopify

Bales Store

Jun 03, 2024  on Shopify

It was quick and great service

VENNO Milano

Jun 03, 2024  on Shopify

Chienalafolie

Jun 03, 2024  on Shopify

Ils ont été très professionnel, rapide à répondre à ma questions et faire ce que j'ai leur ai demandé de faire. Merci Kath!

SKIN CARE PRO

Jun 03, 2024  on Shopify

They are active to support you always, thank you

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