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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

Reviews (4,991)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Black Sheep Face The Kingdom.

Jun 08, 2024  on Shopify

My experience was great. The issue was solved. Thank You!

all about Hugs

Jun 07, 2024  on Shopify

Amazing customer service!

Fercio Toys

Jun 07, 2024  on Shopify

Wilhelm Wald

Jun 07, 2024  on Shopify

FUZO

Jun 07, 2024  on Shopify

VitPex

Jun 07, 2024  on Shopify

alleyaccents

Jun 07, 2024  on Shopify

Rejuva Fresh Global

Jun 06, 2024  on Shopify

Everything about this application is very professional. Live support is instantly available anytime and UX for clients is perfect.

SignalWay Direct

Jun 06, 2024  on Shopify

La Chattitude

Jun 06, 2024  on Shopify

LITELOK UK

Jun 06, 2024  on Shopify

Excellent Support

BAHDA Store

Jun 06, 2024  on Shopify

Very useful program, everything I need for my website. Many thanks to Kath for the quickest support I have ever get!

Lioba - The Label

Jun 06, 2024  on Shopify

Della Luz Decor

Jun 06, 2024  on Shopify

wonderful service and very active support providers

Guavo

Jun 05, 2024  on Shopify

everyone needs this app. and the pricing is reasonable. customer service on point. thank you donna for your help

olladamia.

Jun 05, 2024  on Shopify

RunIt!

Jun 05, 2024  on Shopify

Great app, nice emails and nice customer support. Thank you for making this app.

LuxOcean

Jun 05, 2024  on Shopify

Best Order Tracking App on the Market and the Staff is very friendly. Shoutout to Kath for the help and guidance!

scrubsstudioph

Jun 05, 2024  on Shopify

set up experience with Chat support was great. very detailed and helpful

Sentinel Cameras

Jun 05, 2024  on Shopify

Amazing customer service from Kath!

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