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Customer reviews: Parcel Panel Order Tracking

Develop by Channelwill

ParcelPanel is a Shopify app designed to enhance post-purchase customer experience with real-time order tracking and delivery updates. This review covers its features, pros, cons, and merchant insights to help you decide if it’s the right fit for your store.

Reviews (1,910)

Overall rating
5

What Merchants Think

Overall, merchants are highly impressed with "Parcel Panel Order Tracking." Users consistently praise its intuitive interface, reliable performance, and outstanding customer support. Many emphasize the app's role in simplifying their order tracking processes and enhancing customer satisfaction. The app is widely regarded as essential for e-commerce stores, especially those engaging in activities like dropshipping and handling multiple carriers.

Key Strengths

  • Exceptional customer support described as responsive, friendly, and proactive.
  • Easy setup and seamless integration with platforms like Shopify.
  • Effective in providing real-time order tracking and updates, reducing customer inquiries.
  • Customization options to align with business branding.
  • Support for multiple carriers, facilitating versatile operations.

Common Concerns

  • Instances of misalignment between tracking numbers and carrier data.
  • Occasional delays in updating order statuses during peak periods.
  • Limited ability for merchants to manually amend tracking information.

Final Thoughts

"Parcel Panel Order Tracking" is a robust tool, highly valued by merchants for its efficiency and the ease of tracking shipments. While a few technical hiccups have been reported, the overwhelmingly positive feedback on its customer support underscores its commitment to resolving any issues promptly. It is highly recommended for businesses seeking to improve their order tracking and customer satisfaction.

Grammy and Pop Pop's

Sep 16, 2024  on Shopify

Great customer service!

Baby Riveria

Sep 16, 2024  on Shopify

Great experience

Paws For Gifts

Sep 16, 2024  on Shopify

Fast, responsive customer service. Great app for customer tracking. Highly recommend this.

MigraineMarvel

Sep 15, 2024  on Shopify

Really effective, they give the option of 40 free orders in the free plan, and also download the app sign, very effective

Importicus

Sep 15, 2024  on Shopify

Tresors de Deco

Sep 15, 2024  on Shopify

Sleepmoon

Sep 15, 2024  on Shopify

Un service très agréable et une application bien conçue. Je recommande vivement !

Peignoir Câlin

Sep 15, 2024  on Shopify

Very good !

VIP

Sep 15, 2024  on Shopify

L'accueil de Parcel Panel Order Tracking par l'équipe est très agréable. J'installe l'application à l'instant mais je ne l'ai pas encore testée en réel. J'affinerai mon avis asap. Merci en particulier à Ria.

Novalia Shop

Sep 15, 2024  on Shopify

Best programme for tracking

Futuro Conectar Chile

Sep 14, 2024  on Shopify

Puddy Savvy

Sep 14, 2024  on Shopify

Very easy to setup. Great, kind and quickly support from Donna

MYCOVER

Sep 14, 2024  on Shopify

Parfait !

theFeinheit

Sep 14, 2024  on Shopify

This is a really great additional to the website!

Simply Smart Living

Sep 14, 2024  on Shopify

Great, immediately available support. The perfect app to get you started, as they offer a free plan for starters.

Shopping Warriors

Sep 13, 2024  on Shopify

Pet Play Gadget

Sep 13, 2024  on Shopify

Mornista

Sep 13, 2024  on Shopify

support is super quick and friendly. awesome!!

DJANET BIJOUX

Sep 13, 2024  on Shopify

Une équipe réactive et professionnelle

Larehome

Sep 13, 2024  on Shopify

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